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Fix the driver behind crashes, sound loss and screen glitchesFind Drivers →Repair Windows errors before they cause bigger problemsFix Now →You can’t reset a legacy Nintendo Network ID (NNID) password without access to the email address linked to it. Nintendo’s documented next step is to contact Nintendo Support and ask to update that address; Nintendo says the update must happen before you can use Forgot Password. This applies to NNIDs for Wii U and Nintendo 3DS family systems—not to a current Nintendo Account.
First, make sure you’re recovering an NNID
Nintendo Network IDs were used with Wii U and Nintendo 3DS family systems. They are separate from current Nintendo Accounts, and Nintendo has discontinued using an NNID to sign in to or create a Nintendo Account. Nintendo’s NNID information and current sign-in guidance explain the distinction.
If you are trying to sign in to a current Nintendo Account, use that account’s email address or Sign-in ID and password, or an eligible linked Google or Apple account. For trouble accessing its associated email, follow Nintendo’s separate Nintendo Account sign-in guidance. Those steps do not reset an NNID password.
If you can’t access the NNID email address
- Contact Nintendo Support for your region. Ask to update the email address associated with your NNID. Nintendo of America says it must update the email before you can use Forgot Password. Its guidance does not specify which ownership checks or documents may be requested, how long a review takes, or guarantee recovery in every case. Use your regional Nintendo support site if you are outside the United States.
- After the email is updated, use the NNID Forgot Password flow. Nintendo sends a temporary password to the address currently associated with the NNID. It expires after 24 hours, according to Nintendo of America Support.
- Sign in on your Wii U or Nintendo 3DS family system and change the password in the console settings. Use the temporary password promptly, before it expires.
Nintendo’s documented guidance does not provide a self-service method to bypass the old inbox. Avoid treating current Nintendo Account recovery as a substitute for updating an NNID’s email.
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- The next evolution of Nintendo Switch
- One system, three play modes: TV, Tabletop, and Handheld
- Larger, vivid, 7.9” LCD touch screen with support for HDR and up to 120 fps
- Dock that supports 4K when connected to a compatible TV*
- GameChat** lets you voice chat, share your game screen, and connect via video chat as you play
If you have the email but forgot the NNID or password
Forgot the NNID
Nintendo’s NNID lookup asks for the associated email address and either the account birth date or nickname, then sends the NNID to that email. It cannot help if you cannot open the inbox. See Nintendo’s NNID lookup instructions.
Forgot the password
Use Nintendo’s NNID Forgot Password instructions. The temporary password goes to the email already linked to the NNID and is valid for 24 hours. If that inbox is inaccessible, contact support to update the address first.
Rank #2
- 6.2” LCD screen
- Three play modes: TV, tabletop, and handheld
- Local co-op, online, and local wireless multiplayer
- Detachable Joy-Con controllers
- Nintendo Switch is the home of Mario & friends
If your NNID is linked to a Nintendo Account
If your concern is account security rather than a forgotten NNID password, Nintendo’s account recovery guidance recommends changing the NNID password on a Wii U or Nintendo 3DS family system. If you cannot change it, Nintendo advises unlinking the NNID from the Nintendo Account. This security advice does not replace contacting support when you cannot access the NNID’s associated email.
Quick Recap
Best Value
- One player can use a Joy-Con in each hand
- Two players can each take one
- Multiple Joy-Con can be employed by numerous people for a variety of gameplay options (additional Joy-Con sold separately)
- Slip a set of Joy-Con into a Joy-Con grip accessory, mirroring a more traditional controller. Or, select an optional Nintendo Switch Pro Controller.
Rank #4
- This pre-owned product is not Apple certified, but has been professionally inspected, tested and cleaned by Amazon-qualified suppliers.
- 6.2” LCD screen.
- Three play modes: TV, tabletop, and handheld
- Local co-op, online, and local wireless multiplayer
- Detachable Joy-Con controllers
Rank #3
- Play your way with the Nintendo Switch gaming system. Whether you’re at home or on the go, solo or with friends, the Nintendo Switch system is designed to fit your life. Dock your Nintendo Switch to enjoy HD gaming on your TV. Heading out? Just undock your console and keep playing in handheld mode
- This model includes battery life of approximately 4.5 - 9 hours.
- The battery life will depend on the games you play. For instance, the battery will last approximately 5.5 hours for The Legend of Zelda: Breath of the Wild (games sold separately)
- Model number HAC 001( 01)
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
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