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Clear out junk files and repair common Windows errorsFree Scan →Fix the driver behind crashes, sound loss and screen glitchesFind Drivers →Repair Windows errors before they cause bigger problemsFix Now →If your controller works in offline modes but stops responding in EA SPORTS FC 26 online matches on PC, first restart the game and use only the controller from launch through the opening screens. EA says switching between controller and mouse or keyboard can cause problems. If that does not help, check Steam Input in both settings, disable overlays, and verify that Windows detects the controller before moving on to hardware or game repairs.
What the offline-versus-online symptom tells you
A player report describes a controller that works offline but fails during online matches. That is a reported pattern, not proof of a single cause: the fault could involve how the game is launched or receives input, a launcher setting, or the controller connection. Compare where input stops working before assuming the controller is broken.
EA Community Manager EA_Vendcera said update 1.0.3 addressed “some instances of controllers not responding during gameplay,” while adding that EA was continuing to investigate reports and planned future improvements. The forum response therefore does not establish that every online-only controller issue was fixed. Read EA’s FC 26 technical-issues thread.
Try these fixes in order
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Restart FC 26 and stick to controller input
Close and relaunch the game. From the moment it starts, navigate with the controller through the opening screens and menus until you reach the main menu. Avoid clicking with the mouse, switching to keyboard input, or alt-tabbing during this test. EA specifically warns that switching between controller and mouse or keyboard after launch can cause problems.
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Test both Steam Input settings if you use Steam
In Steam, open the game’s Properties → Controller and test Enable Steam Input and Disable Steam Input separately. Check that Steam has the correct controller type active. EA advises trying both states; neither is established as the universal fix.
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Temporarily remove other input devices and overlays
Disconnect other controllers and input devices for a test. Turn off overlays that may interact with the game, including EA App, Steam Overlay, Xbox Game Bar, Discord, GeForce Experience, and RivaTuner. Re-test online after changing these variables. These are diagnostic checks, not proof that a particular overlay causes the problem.
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Confirm Windows detects the controller
Press the Windows key, type
joy.cpl, and open the Game Controllers panel. Check whether your controller appears and responds there. EA also cautions that duplicate entries, such as XInput and HID, can cause double inputs; check for unexpected duplicate controller entries while diagnosing. -
Test the connection outside FC 26
Close the game, reconnect the controller, and try wired play before Bluetooth. If possible, use a different USB data cable and a rear USB 3.x port, and check the controller in another game or on another device. If it fails in Windows or other games too, investigate the controller, cable, port, Bluetooth pairing, firmware, or drivers rather than treating FC 26 as the only possible cause.
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Move to broader game and app repairs last
If the controller works elsewhere but FC 26 still fails, EA’s later troubleshooting options include repairing the game in EA App, using App Recovery, updating Windows or controller firmware, and reinstalling the game. Try the simpler input and connection checks first. EA’s Controller Issues: Complete Player Guide is version 7.0 and includes an explicitly labeled FC 26 controller-setup section; follow the instructions relevant to FC 26 and PC.
Use the failure point to choose the next check
| What you observe | What to check next |
|---|---|
The controller does not respond in joy.cpl or another game |
Check the cable, USB port, Bluetooth pairing, controller firmware, drivers, and hardware. |
| Windows and other games detect it, but FC 26 does not | Prioritize a fresh launch using only the controller, then check launcher and game input settings. |
| The problem occurs only when launching through Steam | Compare Steam Input enabled and disabled, and confirm the active controller type. |
| It works in FC 26 menus or offline but fails in online matches | Repeat the controller-only startup test, then test with overlays and other input devices disabled. This symptom alone does not identify a definitive cause. |
When to suspect a controller or connection problem
If Windows or another game also misses input, start with the physical and device-level checks: reconnect the controller, try a known data-capable cable and another port, re-pair Bluetooth if applicable, and check firmware or drivers. A wired test can help separate a wireless connection problem from an FC 26 input issue. Consider using another known-working controller only as a comparison if you already have access to one; buying new hardware is not an established fix for an online-only FC 26 problem.
Quick Recap
Best Value
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