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How to Turn On Crossplay on Xbox

Allow cross-network play in Xbox privacy settings to enable crossplay for supported games. Follow the menu path and check game compatibility if it still fails.
Length2 min Posted Quest giverVGSources Team
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To enable crossplay on Xbox, allow cross-network play in your Xbox privacy settings: Settings > Account > Privacy & online safety > Xbox privacy > View details & customize > Communication & multiplayer. Find the cross-network play permission and set it to Allow. The exact label or menu path may vary slightly by software version or region.

Turn on cross-network play in Xbox settings

  1. Sign in to the Xbox profile you use to play.
  2. Press the Xbox button and open Settings.
  3. Go to Account > Privacy & online safety > Xbox privacy.
  4. Select View details & customize > Communication & multiplayer.
  5. Find the cross-network play permission and select Allow. It may be labeled You can join cross-network play. Microsoft’s documentation describes cross-network play as an Xbox account privilege. Microsoft Learn: Client-side use of Xbox services user privileges. A Microsoft community answer provides the example wording. Microsoft Community guidance.
  6. Return to the game and check its multiplayer or crossplay settings, if it has them.

Xbox Wire also describes managing privacy settings from the console; menu labels may differ from those shown above. Xbox Wire: New Xbox Friends and Followers Experience.

Why crossplay may still not work

The game may not support crossplay

Allowing cross-network play gives the account permission to join supported cross-network sessions; it does not add crossplay to a game that lacks it. Support can depend on the specific title and the other player’s platform. Xbox Support’s relevant page is specifically titled Cross-play between Windows 10 and Xbox One, not a universal compatibility list.

Check the profile and any game-specific setting

  • Make sure you changed the permission on the same Xbox profile used in the game.
  • Look in the game’s own settings for a crossplay or cross-platform multiplayer option and consult that game’s current support guidance.
  • Confirm that the title supports play with the other player’s platform.

A parent or guardian may need to change a managed account

If the account is family-managed and the permission cannot be changed, ask its parent or guardian—the family organizer—to review the Xbox privacy settings. Microsoft documents that a parent or guardian can customize settings for a managed account. Microsoft Learn: Client-side use of Xbox services user privileges.

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What this setting does—and does not do

Cross-network play is an account privacy permission for joining supported sessions with players who are not signed into Xbox services. Enabling it is a settings change; you do not need to buy a product to turn it on. The setting alone cannot establish whether a particular game, console generation, region, or platform pairing supports crossplay, so verify compatibility for the title you want to play.

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