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A free scan shows the junk files, broken settings and background clutter dragging Windows down - then fixes them in one click.Free scan · Windows 10 & 11If PSA damages your card while the card is in its possession or control, PSA’s current U.S. submission terms say PSA will compensate you based on the degree of damage. That payment is capped, requires a signed release, and does not extend to the period before PSA has unpacked, identified, and confirmed receipt of the item. Damage in transit is handled outside that provision, and how you respond in the first five calendar days after a card comes back matters as much as the coverage itself.
What PSA’s custody provision covers
PSA’s Submission Services Terms and Conditions draw the line at custody. A damage claim turns on whether PSA determines that the item was damaged while in PSA’s possession or control. PSA states its duty of care directly: “PSA will exercise reasonable and ordinary care in handling items submitted for authentication, grading, review, or reholdering” (Submission Services Terms and Conditions, Section 10). Under the same terms, PSA’s determination of whether damage exists is final and binding.
When PSA’s responsibility starts and ends
Before PSA confirms receipt
PSA does not assume responsibility until a submitted item has been unpacked, identified, and confirmed received in its tracker. Damage that occurs before that point is excluded from the custody provision, even if the card was shipped to PSA through a PSA-arranged service.
Inbound shipping
PSA’s coverage page says PSA does not insure inbound packages itself. You may be able to buy separate third-party inbound shipping insurance; PSA names Cabrella as one option when it is offered for an eligible shipment. If you bought Cabrella protection, PSA directs you to Cabrella’s claim process. Check that policy’s terms and eligible-shipment requirements, because it is a separate contract and not PSA’s own custody coverage.
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Return shipping
PSA’s terms describe two return options: PSA-arranged insured return shipping, or use of your own shipping account and insurance. Once a card leaves PSA’s custody, damage may involve the carrier or the shipping policy you used rather than the PSA provision. Which route applies depends on which option the return was shipped under, so keep the shipping record with the order.
How the payout limit works
PSA defines Maximum Insured Value (MIV) on its coverage page: “Max Insured Value is the maximum amount you can receive as compensation, up to the item’s fair market value, if your collectible is damaged or lost while in PSA’s care.” The table below breaks down how the limit is calculated.
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| Element | What the terms say |
|---|---|
| Coverage trigger | Damage PSA determines occurred while the item was in its possession or control |
| Payout ceiling | The lesser of PSA-determined fair market value and the Maximum Insured Value for the applicable service level |
| Payout basis | Compensation is assessed on the degree of damage or loss, so a ceiling is not automatically the amount paid |
| Settlement condition | A signed standard Release of Claims Agreement is required before payment, and compensation is described as the exclusive remedy for covered loss or damage |
PSA determines fair market value using its standard procedures. The submission FAQ asks you to make a realistic, educated estimate of the card’s value after grading, and suggests references such as PSA Photograde, pricing sources, auction results, and dealer input. PSA also says it does not value or appraise the item. The declared value affects your service level and fees, so it should not be read as a guaranteed payout.
If the declared Maximum Insured Value turns out to be understated, PSA says it may require payment for an adjusted service level before completing the submission. According to the FAQ, that adjustment does not automatically raise the stated Maximum Insured Value for claim purposes. Set the value realistically at submission, because a later adjustment will not change the claim ceiling.
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- 【PACKAGE INCLUDED】 You will get 200ct Hard Sleeves and 200ct Soft Sleeve, which will keep your collectible trading cards safe from water, dirt, and dust while keeping them looking new.
- 【STANDARD SIZE】 3" x 4" sized card protectors hold 2-1/2" x 3-1/2" standard size trading cards and sports cards up to 35pt thickness. 2-5/8"x3-5/8" standard size soft soft sleeves.
- 【CLEAR & THICK MATERIAL】 The card holders are made of quality PVC which is acid-free, anti-scratch, and heavy-duty, premium quality allows it stands up to your daily use by any card collectors. High clarity lets you read your cards effortlessly.
- 【EXCELLENT INVEST & PROTECTION】 The hard plastic card sleeves are sturdy enough to keep your valuable collectible trading cards from bending, scuffs, and marring, and protect your cards against water, scratches, fading, and fingerprints for daily storage and display.
- 【WIDE APPLICATION】 Perfect for collecting any type of standard cards, such as Sports Cards, Baseball Cards, Football Cards, Yu Gi Oh, MTG, Kpop Photocard Cards, and more other cards.
Steps if a card comes back damaged
- Inspect the card, holder, labels, certificate, and packaging promptly and carefully. PSA’s terms require returned items and related records to be checked on receipt.
- Notify PSA in writing within five calendar days of receipt. The deadline applies to damage, discrepancies, or errors noticed on return. Missing it is the most avoidable way to weaken a claim.
- Document everything. Photograph the card, holder, label, and shipping materials, and keep the box and order details. PSA’s terms set the reporting deadline but do not list the evidence to keep, so this step is practical advice rather than a PSA requirement.
- Describe the problem precisely. State whether the issue is physical card damage, holder damage, a label discrepancy, or a disagreement with the grade. Each is handled differently, as the next section explains.
- Expect a release before payment. If PSA accepts a covered claim, payment is conditioned on a signed standard Release of Claims Agreement.
Sorting your situation
Most confusion comes from mixing up the place where damage happened with the type of problem. The table separates the two.
| Situation | Covered by PSA’s custody provision? | Where to take it |
|---|---|---|
| Card physically damaged after PSA confirmed receipt, while in PSA’s possession | Eligible for compensation if PSA determines the damage occurred in its custody, subject to the cap and release | PSA claim, with written notice within five calendar days of return receipt |
| Card damaged before PSA unpacked and confirmed receipt | Excluded by the terms | Carrier or any third-party inbound shipping policy you bought |
| Damage in inbound transit to PSA, including a PSA-arranged shipment | Excluded by the terms | Third-party inbound insurance, such as Cabrella for eligible shipments, under its own claim process |
| Damage in return transit after the card leaves PSA’s custody | Not part of the PSA custody provision | The carrier, or the insurance on your own shipping account, or PSA-arranged insured return shipping if that is what you used |
| Holder damage | Not stated separately in the cited terms | Written notice to PSA within five calendar days of receipt |
| Label discrepancy | Not stated separately in the cited terms | Written notice to PSA within five calendar days of receipt |
| Disagreement with the grade | Not damage; PSA describes grading as a subjective professional opinion and disclaims liability for the grade itself | A grade review, which PSA describes as a separate paid service |
Reducing the risk before you ship
PSA’s submission instructions recommend packaging that prevents the card from moving in transit. PSA may also transfer cards from certain submitted holders into Card Saver semi-rigid holders for processing. A holder protects against future movement but cannot repair damage that already exists or guarantee a claim outcome. Good packaging lowers the chance of a problem; it does not change the claim rules above.
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- PERFECT FIT FOR STANDARD SIZE CARDS: Top Loader measures 3“ x 4” and holds game and sports cards up to 2.5“ x 3.5” and up to 35pt thick. Soft Sleeve measures 2.6“ x 3.7” and is designed to fit standard-sized cards, keeping every card in good hands: designed to securely hold and display trading cards in place and protect them from damage.
- HIGH QUALITY MATERIAL&CLEAR AND DURABLE: The Card Top Loader is made of high quality PVC, acid-free, scratch-resistant, abrasion-resistant, durable and tough, like a strong shield. High quality ensures worry-free daily use for card collectors, and high transparency makes the contents of the card visible at a glance.
- MULTIPURPOSE PROTECTION FOR PEACE OF MIND: The Baseball Card Top Loading pouch is extremely sturdy and prevents valuable collectible cards from bending, fraying and damaging during transportation. They also protect cards from water, scratches, fading and fingerprints during everyday storage and display. Soft card sleeves protect against scratches. Deuble protection keeps cards in perfect condition after long-term storage,Ideal for storing and displaying cards of all types and sizes.
- APPLICABILITY AND VALUE: The Hard Card Sleeves is suitable for collecting all kinds of standard cards, such as baseball cards, soccer cards, MTG cards, game cards, K-pop photo cards and so on. All-round protection of cards from damage, important for transportation and collection.
Scope of this summary
This describes PSA’s U.S. terms as published on its pages, last updated April 22, 2026. Regional terms may differ, and PSA can revise its terms. It explains how PSA’s published process is structured, not whether PSA will accept any particular claim.
Quick Recap
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- 36 Pages, Holds 648 Cards：Each page features 9 pockets, capable of holding up to 36 cards when inserted back-to-back, with a total capacity of 648 trading cards or photo cards. Page protectors fit for standard 3-ring binder.
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- Transparent Card Sleeves: The see-through pocket page protectors keeps contents visible, allow you to see your cards clearly without taking them out.
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Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
