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Choose monitoring by the failure you need to detect
A media workflow does not have one universal health metric. AWS exposes different kinds of evidence, each suited to a different operational question:
| Question | Useful signal | What it helps establish |
|---|---|---|
| Is a resource or channel in the expected state? | Service state and service alerts | Whether AWS reports a channel, multiplex, or other resource as running or in an alert condition. |
| Is media flowing, and is the flow healthy? | CloudWatch metrics and service-specific source or flow health | Trends and threshold conditions in the media path. Select metrics for the actual workflow rather than assuming one metric covers every failure. |
| Are playback or origin requests behaving as expected? | Request access logs, relevant metrics, and manifest update headers | Request-level evidence and, in supported MediaPackage workflows, clues to stale manifests. |
| What operational activity occurred? | Service logs, events, and CloudTrail | Details about schedule activity, resource changes, and API calls; CloudTrail is especially useful for accountability about who called an API. |
Metrics are time-series data for trends and alarms; service alerts report conditions detected by a service; events can trigger actions; logs retain operational detail; and CloudTrail records API activity. These signals complement one another rather than serving as interchangeable views.
Build an end-to-end view with Workflow monitor
Know what it can discover
AWS Elemental Workflow monitor can discover supported connected resources and display them in signal maps. AWS documents discovery for AWS Elemental MediaConnect, MediaLive, MediaPackage, MediaTailor, Amazon S3, and Amazon CloudFront. Do not assume that every AWS service or every component in a production path will be mapped automatically. See the AWS Elemental Workflow monitor guide for current coverage and operation.
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Inventory and validate the topology
- List the production resources you expect in the path: MediaConnect flows, MediaLive channels or multiplexes, MediaPackage channels, channel groups or origin endpoints, and any relevant MediaTailor, S3, or CloudFront resources.
- Open Workflow monitor in the AWS console, or use its API, and start discovery from a supported resource in the workflow.
- Review the resulting signal map against your inventory and actual production design. Treat it as a topology aid, not proof that every dependency or connection is represented.
Apply templates deliberately
Workflow monitor provides reusable CloudWatch alarm and EventBridge rule templates. AWS also offers recommended alarm template groups for different services and workflow types; their curated metrics and predefined settings are starting points, not a guarantee that the configuration meets your service-level objective. Import a relevant group, then inspect each metric, statistic, comparison operator, threshold, and evaluation period. Customize it for the workflow’s target and add custom templates for important signals the preset does not cover. See AWS recommended alarm templates.
- Choose the template group that matches the workflow and services you actually operate.
- Review every alarm’s metric, statistic, threshold, comparison operator, and evaluation period against your objective and expected operating range.
- Configure EventBridge rules and the notifications or actions that should follow alarm events.
- Where repeatable deployment is useful, use Workflow monitor’s generated CloudFormation templates, then review the resources they create and the access they require.
- Exercise the alert path in a controlled, authorized way in your own environment; verify that the condition is detected and that the intended recipient or action receives it.
Use service-specific evidence to investigate incidents
MediaLive: separate state, alerts, metrics, and activity
MediaLive monitoring includes channel and multiplex state, service alerts, CloudWatch metrics, channel or multiplex logs, schedule logs, and API-call logs. AWS describes access through the console, SDK/API, CloudWatch Events, CloudWatch metrics, CloudWatch Logs, and CloudTrail. Start with state and alerts to identify what MediaLive reports; use metrics to inspect trends and logs to understand channel or schedule activity. Check CloudTrail when the question concerns an API call or configuration change. AWS says MediaLive metrics are retained for 15 months; see the MediaLive monitoring guide.
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MediaPackage: combine metrics with request evidence
MediaPackage supports CloudWatch monitoring and alarms, CloudWatch Events, CloudTrail, access logs, and manifest update headers. Access logs help investigate request behavior. In workflows without dynamic ad insertion, manifest update headers can help troubleshoot stale manifests. Consult the MediaPackage logging and monitoring guide for the applicable product generation and details.
Check whether the workflow uses the earlier MediaPackage generation or MediaPackage v2 before selecting metric names, dimensions, or dashboards. AWS’s v2 documentation says metrics are published every minute, if not sooner, and describes 15-month CloudWatch retention. Those details should not be applied automatically to the earlier generation.
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MediaConnect: match dashboard periods to metric resolution
AWS says MediaConnect metrics are retained for 15 months. Most can be viewed at periods as short as one second, but Gateway metrics require a period of at least one minute. When a Gateway metric appears unavailable at a shorter dashboard period, select one minute or longer rather than treating the gap as proof of a failed flow. See the MediaConnect CloudWatch metrics guide.
Keep alarms useful and costs visible
There is no single threshold or evaluation period that fits every live workflow. Set alarms against the workflow’s own target, expected variation, and required response time, then validate them in an authorized operational exercise. Review AWS’s current template guidance and the selected service’s metric definitions before choosing a signal or threshold.
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AWS’s Workflow monitor guide says the monitor itself has no direct charge, while associated resources or usage can incur charges, including CloudWatch and EventBridge resources, S3 storage for deployment templates, and MediaPackage preview data transfer. Charges depend on what is deployed and used; review the current guide and AWS pricing for the services in your account before deployment.
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