Ubisoft’s U.S. EULA explicitly says the company may terminate its agreement when it decides to discontinue offering or supporting a product, and that users must then uninstall the product and destroy their copies. Other publishers also use destroy-copy language after termination, but the cited terms from Activision, Epic Games, Behaviour Interactive, and EA do not say that ending support itself automatically triggers the same duty. Contract wording is not a ruling on whether a clause is enforceable in every place or situation.
Does a server shutdown mean you have to delete a game?
Not necessarily. A game’s servers going offline and a license terminating are distinct events. Ubisoft’s U.S. EULA is unusually direct: it lists Ubisoft’s decision to discontinue offering or supporting a product as one event that makes termination effective. The EULA then says users must immediately uninstall the product and destroy all copies in their possession. Ubisoft’s U.S. EULA
That is what the agreement says; it does not establish that a court would enforce the requirement in every jurisdiction or circumstance. Nor does the clause mean a publisher has physically taken back a disc. Ubisoft’s terms define its services broadly to include games, downloadable content, software, online and mobile services, platforms, servers, and related infrastructure. Ubisoft Terms of Use
What Ubisoft’s clause says—and what happened with XDefiant
The EULA says either party may terminate it at any time and for any reason. Ubisoft termination takes effect upon notice, termination of the user’s Ubisoft account, or “at the time of UBISOFT’s decision to discontinue offering and/or supporting the Product.” It then states: “Upon termination for any reason, You must immediately uninstall the Product and destroy all copies of the Product in Your possession.” Ubisoft’s U.S. EULA
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XDefiant shows why it helps to distinguish a service shutdown announcement from the contract’s termination language. Ubisoft announced on December 3, 2024, that the servers would remain active until June 3, 2025. Ubisoft’s XDefiant announcement Its legacy service list records the game with a June 4, 2025 date. Ubisoft legacy service list The announcement’s June 3 date was the promised final active date; June 4 is the date recorded in the service list.
Do other publishers have similar clauses?
Yes. The official terms reviewed for Activision, Epic Games Store, Behaviour Interactive, and EA also include language requiring users to stop using a product and destroy copies after termination. Their cited passages, however, do not identify a decision to end support as the termination trigger.
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| Publisher or service | What the cited terms say happens | Does the cited passage explicitly tie termination to ending support? |
|---|---|---|
| Ubisoft (U.S. EULA) | Upon termination, uninstall the product and destroy all copies in your possession. Official EULA | Yes. A decision to discontinue offering or supporting the product is listed as a termination event. |
| Activision | Upon license termination, cease all use and destroy full or partial copies of the product. Official Terms of Use | No, not in the cited passage. |
| Epic Games Store | Upon termination, the license ends, users may no longer exercise its rights, and they must destroy all software copies in their possession. Official EULA | No, not in the cited passage. |
| Behaviour Interactive (Dead by Daylight) | Upon termination of the agreement, the right to use the game ceases and users must uninstall it and destroy copies in their possession. Official EULA | No, not in the cited passage. |
| EA (Star Wars: The Old Republic) | Upon termination, users must stop using the software and destroy copies in their possession or control. The agreement separately warns that termination or permanent deletion may make an account and in-game attributes unusable. Official agreement | No, not in the cited passage. |
“Studio” is not quite the right label for every company here: Activision, Epic, EA, and Ubisoft are publishers or platform operators, while Behaviour Interactive is both a developer and publisher. The important distinction is the contract trigger, not the company label. A destroy-copy requirement after termination does not, by itself, show that support ending automatically terminates every publisher’s license.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.What these clauses do—and do not—establish
- They establish contract wording. The cited official documents describe obligations users agree to under their terms.
- They do not establish universal enforceability. The reviewed language is not a court decision, and its effect may depend on jurisdiction and circumstances.
- They do not establish how often publishers enforce the clauses. The terms alone do not show routine deletion demands or enforcement rates.
- They do not make every shutdown equivalent to termination. Only Ubisoft’s cited U.S. EULA expressly includes a decision to discontinue offering or supporting a product as a termination event.
This is a comparison of the cited official terms, not individualized legal advice. The Ubisoft clause discussed here is the U.S. EULA; readers should check the agreement applicable to their region and product.
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