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Clear out junk files and repair common Windows errorsFree Scan →Scan for outdated or missing drivers - takes under a minuteDriver Scan →Repair Windows errors before they cause bigger problemsFix Now →For PC players, start by identifying whether Marvel Rivals is closing, stuttering while still running, or failing to enter or reconnect to a match: each points to a different set of checks. The official guidance covers general PC issues, not a cause or guaranteed fix unique to large PvE matches. The steps below follow Marvel Rivals’ published troubleshooting advice and distinguish it from diagnostic suggestions.
First, identify the problem
Use the symptom that best describes what happens. A crash closes the game or produces an error; stutter or low frame rate leaves the match running; a connection problem prevents launch, match entry, or reconnection, or disconnects you from the server. Slow loading is a separate symptom and should not be mistaken for in-match lag.
- If other games or internet services fail at the same time, that is a useful diagnostic clue that the issue may extend beyond Marvel Rivals; it does not by itself identify the cause.
- The detailed Windows and graphics-driver instructions below apply to PC. The cited guidance does not establish equivalent console settings or fixes.
If Marvel Rivals crashes
Check requirements and graphics drivers
Marvel Rivals’ official technical FAQ, published December 1, 2024, lists these PC requirements. They are published specifications, not a guarantee of stable performance in a crowded fight.
| Specification | Minimum | Recommended |
|---|---|---|
| Operating system | Windows 10 64-bit (version 1909 or later) | Windows 10 64-bit (version 1909 or later) |
| Processor | Intel Core i5-6600K or AMD Ryzen 5 1600X | Intel Core i5-10400 or AMD Ryzen 5 5600X |
| Memory | 16 GB RAM | 16 GB RAM |
| Graphics | NVIDIA GeForce GTX 1060, AMD RX 580, or Intel Arc A380 | NVIDIA GeForce RTX 2060 (Super), AMD RX 5700-XT, or Intel Arc A750 |
| DirectX | DirectX 12 | not stated (Marvel Rivals official technical FAQ, 2024) |
| Network | Broadband internet | Broadband internet |
| Free storage | 70 GB | 70 GB |
For a DirectX 12 error, the FAQ specifically advises checking for Windows 10 64-bit version 1909 or later, a current graphics driver, and a GPU at least in the listed minimum class. Updating a driver is also a sensible early check for other recurring crashes.
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Run the official repair sequence
- In the game launcher, run Integrity Check and Repair.
- If crashes continue, enable GPU Debug Mode as directed by the official FAQ, then clean-install the latest driver for your graphics card.
- Retry the game. The FAQ also suggests the launcher’s Switch Shader Compilation Mode option as a possible way to reduce crash likelihood; it is not a guaranteed fix.
Follow the launcher’s current instructions for these options, as their exact placement may change.
Check security software and specific startup errors
Marvel Rivals’ technical FAQ says antivirus or firewall software can misidentify or block the game executable or its installation path. If that seems relevant, check the software’s alerts and allow-list settings. Prefer allowing the legitimate game files over leaving protection disabled. The official FAQ also describes temporarily disabling security software as a diagnostic attempt; restore protection afterward.
For Windows Defender, the FAQ points to Controlled Folder Access and the Windows Firewall allow-app settings. Menu names and routes can change between Windows versions.
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If a PC with a 13th- or 14th-generation Intel processor shows an “Out of Video Memory” error at startup, Marvel Rivals recommends following BIOS-update guidance from Intel or the motherboard maker. BIOS procedures and files are system-specific: use guidance for the exact hardware model, and contact its manufacturer or support channel if instability persists.
If crashes recur after these checks, use the game’s official information-collection instructions and support channel. A separate August 19, 2025 hotfix announcement said a fix significantly reduced freezes after enabling NVIDIA DLSS Frame Generation and some GPU crashes. That statement is specific to those reported issues at that time; it does not establish that all current crashes are fixed.
If the game stutters or runs slowly during a match
Check graphics settings and driver configuration
First compare the PC with the requirements above. If it meets them but still stutters, Marvel Rivals’ technical FAQ advises clean-installing the graphics driver. It also recommends setting the game to high performance in Windows:
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- Open Settings > System > Display > Graphics.
- Select Marvel Rivals, open its options, and choose High performance.
The Epic Games Store-hosted FAQ additionally recommends lowering graphics settings, including texture quality, when a PC exceeds minimum requirements but performance remains slow. Change one setting at a time and compare in a repeatable scene so you can tell which change matters; that is a troubleshooting method, not a result reported by either FAQ.
Consider the in-game CPU optimization option
On March 19, 2026, Marvel Rivals announced a PC option for testing intended to improve CPU rendering performance during battles. The announcement gives no measured frame-rate improvement. If the option is still available in your game, the announced steps are:
Do these 3 things before closing this tab:
1Repair Windows errors before they cause bigger problems2Scan for outdated or missing drivers - takes under a minute3Clear out junk files and repair common Windows errors- Open Settings > Other and activate the performance-optimization entry point.
- Accept the User Privacy Agreement and download the option.
- Restart the game for it to take effect.
The option’s current availability is not established by the announcement, so check the in-game menu rather than assuming it remains present.
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Separate slow loading from in-match lag
The Epic-hosted FAQ recommends installing the game on an SSD for a better experience and specifically mentions slow loading at 99%. That guidance supports considering an SSD for a game installed on a hard drive or for a loading problem; it does not show that an SSD fixes crashes, PvE frame drops, or network disconnects. Check your PC’s supported drive interface and form factor before buying or installing one.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.If you cannot enter, reconnect to, or stay in a match
For launch failure, failure to enter after loading, or inability to reconnect, the official technical FAQ identifies antivirus or firewall misidentification of the game executable or installation path as a possible cause. Check relevant alerts and allow-list permissions, and confirm that your connection is stable. This is a possible cause, not a diagnosis for every disconnect.
The Epic Games Store-hosted FAQ advises choosing the matchmaking server with the lowest latency. It also says an earlier general device/server disconnection issue “has now been resolved.” That is historical FAQ wording, not live outage information and not evidence about a new disconnection.
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Graphics upgrades address neither packet loss nor a server-side incident. If the problem continues, check the game’s current official notices and support options rather than assuming a hardware change will resolve it.
What the published requirements can—and cannot—tell you
The Epic-hosted FAQ refers to 6 GB of video memory in a GPU memory-leak troubleshooting answer and repeats the minimum GPU classes. That 6 GB figure is a threshold in that particular troubleshooting guidance, not a promise that every scene will run smoothly. The official sources cited here publish no benchmark or numeric FPS improvement for large PvE matches, and they do not identify a failure cause unique to that mode.
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