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Pokémon GO Plus and Poké Ball Plus Not Connecting? What Update 0.173.2 Fixed—and What to Try Now

Pokémon GO 0.173.2 reportedly addressed connectivity in April 2020. Here’s how to pair a Poké Ball Plus now and troubleshoot disconnects or missed catches.
Length3 min Posted Quest giverVGSources Team
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Pokémon GO version 0.173.2, released in April 2020, was reported to include a fix for Pokémon GO Plus and Poké Ball Plus connectivity issues. That was a historical update, not a current fix for every pairing, disconnect, or auto-catching problem. If your Poké Ball Plus will not connect now, check Bluetooth and compatibility, charge and reset the accessory, then remove its saved connection in Pokémon GO and pair it again.

What update 0.173.2 fixed

A version-history archive quoting a Niantic Support post dated April 22, 2020, reported that version 0.173.2 included fixes for Galaxy S20 freezing and Pokémon GO Plus/Poké Ball Plus connectivity issues. The original Niantic post was not directly available in the archive, so this is best understood as a reported, time-specific fix—not evidence that the update repaired every accessory or catching problem. The update analysis quoting Niantic Support and Niantic’s April 2020 update notice provide historical context.

Version 0.173.2 is not a current-version recommendation. The archived announcement does not establish that it fixed later connection failures, all auto-catching behavior, or third-party devices.

How to reconnect a Poké Ball Plus

Poké Ball Plus connects to Pokémon GO over Bluetooth. Pokémon Support’s pairing directions use these in-game controls:

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  • Poké Ball Plus lights up, vibrates, and plays sounds based on what you do in Pokémon: Let’s Go, Pikachu; or Pokémon: Let’s Go, Eevee; If a friend has a Poké Ball Plus of their own, they can help you catch and battle alongside you to make it a 2 player adventure; When you take your favorite Pokémon out with you in the Poké Ball Plus accessory, you can also gently shake it to hear the Pokémon inside; Connect Poké Ball Plus to the Pokémon GO; app and it will light up and vibrate when you’re near a Pokémon or Poké Stop
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  1. Turn on Bluetooth on your phone.
  2. In Pokémon GO, open Map view, tap Main Menu, then Settings.
  3. Open Connected Devices and Services.
  4. Press the top button on the Poké Ball Plus so it can be discovered, then accept the connection prompt in the game.
  5. Look for the accessory icon at the top right of the screen. Press the accessory button; a vibration is another sign it connected.

If the device disconnects, repeat the pairing steps. These indicators confirm a connection, but do not by themselves confirm that catching is enabled or that the accessory has the items it needs. Pokémon Support’s Poké Ball Plus pairing instructions describe the in-game flow.

If it will not pair or keeps disconnecting

Work through these checks in order. Nintendo and Pokémon Support identify them as troubleshooting options; no single step is guaranteed to resolve every failure.

  • Check phone and OS support. Confirm that your smart device and operating system meet the game and accessory compatibility requirements. Meeting a listed minimum does not guarantee every device will work, and software updates can change functionality. Pokémon GO device compatibility guidance.
  • Check Bluetooth and proximity. Keep Bluetooth enabled and the accessory close to the phone. Distance, weak signal, or obstruction can interrupt the connection. Pokémon GO Plus troubleshooting guidance.
  • Charge and reset the accessory. A low battery can prevent a reliable connection; if its light or vibration does not respond, charge it and try resetting it using Nintendo’s instructions.
  • Remove the saved in-game pairing and reconnect. In Pokémon GO’s settings, remove the Poké Ball Plus from connected devices, then repeat the pairing flow above. Nintendo’s connectivity page also advises unpairing the accessory from the phone if needed.
  • Restart the app and phone. If pairing still fails or disconnects recur, restart Pokémon GO and the smartphone before trying again.

Nintendo’s support page includes app version 0.37.0 as a minimum in its older compatibility instructions. That is a historical floor from that page, not a reason to install or use an obsolete Pokémon GO version. See Nintendo’s Poké Ball Plus connection troubleshooting.

Connected but not catching Pokémon?

A connection and an automatic catch are different things. Poké Ball Plus can interact with Pokémon GO to find and catch Pokémon, but Pokémon Support says its catching attempts use regular red Poké Balls. Check that you have regular Poké Balls available and review the accessory and catch settings in the game. Do not assume the 2020 connectivity patch changed these requirements. Pokémon Support’s connection guidance and Poké Ball Plus feature information explain the accessory’s role.

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While connected, Poké Ball Plus can also measure distance for Egg hatching and Buddy Candy, according to Pokémon Support. Those functions do not mean that a Pokémon-catching attempt succeeded.

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When the problem may not be the accessory

If Bluetooth pairing succeeds but the accessory still behaves inconsistently, check whether the phone, operating system, or game changed recently and consult the current compatibility guidance. The official compatibility page cautions that updates can affect functionality; a device meeting listed requirements is not a guarantee. For a persistent failure after charging, resetting, removing the saved pairing, and restarting, use Nintendo or Pokémon Support for device-specific help rather than treating version 0.173.2 as a universal remedy.

Quick Recap

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Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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