The Tool Desk
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Relink through Ubisoft Account Information
- Open Ubisoft’s account-linking instructions and go to the Account Information page. Sign in to the Ubisoft account you want to use.
- Open Linked accounts.
- Find the platform account and choose Link, then follow the on-screen prompts.
If Ubisoft reports that the platform profile is already linked to another user, check which Ubisoft account currently owns that link. The platform account may already be associated with a different Ubisoft account.
Linking Steam through a game
You can also start linking by launching a Ubisoft game from Steam. When the sign-in prompt appears, choose Continue; in the browser window, sign in to the Ubisoft account you intend to use and select Link accounts. Ubisoft documents this flow in its Steam and Ubisoft account instructions. Ubisoft also says that launching a game and signing in to Ubisoft Connect can initiate platform linking.
Relinking the original account vs. switching accounts
| Situation | What to do |
|---|---|
| Reconnect the same platform account previously linked | Use Linked accounts and follow the link prompts. Ubisoft says this is the platform account you can relink yourself. |
| Connect a different platform account instead | Contact Ubisoft Support. Ubisoft’s instructions direct users to support for a different account; they do not promise that a change will be approved or provide a resolution time. |
Before unlinking: check purchases, games and subscriptions
Unlinking can affect access to games and subscriptions. Ubisoft warns that content purchased through a platform store may become inaccessible after unlinking; its stated route to regain access is to relink the same platform account. Review Ubisoft’s unlinking instructions before removing an association.
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- TRIFORCE TITANIUM 50 MM DRIVERS — Our cutting-edge proprietary design divides the driver into 3 parts for the individual tuning of highs, mids, and lows—producing brighter, clearer audio with richer highs and more powerful lows
- HYPERCLEAR CARDIOID MIC — An improved pickup pattern ensures more voice and less noise as it tapers off towards the mic’s back and sides, with the sweet spot easily placed at the mouth because of the mic’s bendable design
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- LIGHTWEIGHT DESIGN WITH MEMORY FOAM EAR CUSHIONS — At just 240 g, the headset features thicker headband padding and memory foam ear cushions with leatherette to keep gaming in peak form during grueling tournaments and training sessions
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Platform-specific exceptions
- Unlinking Epic Games or Wii U accounts requires contacting Ubisoft Support.
- Twitch must be disconnected before you unlink it from your Ubisoft account.
Fixing “This profile is already linked to another user” on PC Game Pass
For Ubisoft games on PC Game Pass, Ubisoft says this message means the Xbox account is already linked to a different Ubisoft account. Its suggested fix is to unlink that association and link the Ubisoft account you intend to use. If that Xbox account was linked previously, Ubisoft says you can relink only that same Xbox account; contact support if you need to connect a different Xbox account. See Ubisoft’s PC Game Pass error guidance.
Check a game’s cross-progression rules separately
Account linking does not establish one universal progression rule across Ubisoft games. For example, For Honor says its progression merge is irreversible once confirmed, and progression remains on the Ubisoft account used for the merge even if the console account is later linked elsewhere. Those terms are specific to For Honor; check the rules for the game you play before merging or moving accounts. For Honor Cross-Progression FAQ.
Quick Recap
Best Value
- ADVANCED PASSIVE NOISE CANCELLATION — sturdy closed earcups fully cover ears to prevent noise from leaking into the headset, with its cushions providing a closer seal for more sound isolation.
- 7.1 SURROUND SOUND FOR POSITIONAL AUDIO — Outfitted with custom-tuned 50 mm drivers, capable of software-enabled surround sound. *Only available on Windows 10 64-bit
- TRIFORCE TITANIUM 50MM HIGH-END SOUND DRIVERS — With titanium-coated diaphragms for added clarity, our new, cutting-edge proprietary design divides the driver into 3 parts for the individual tuning of highs, mids, and lowsproducing brighter, clearer audio with richer highs and more powerful lows
- LIGHTWEIGHT DESIGN WITH BREATHABLE FOAM EAR CUSHIONS — At just 240g, the BlackShark V2X is engineered from the ground up for maximum comfort
- RAZER HYPERCLEAR CARDIOID MIC — Improved pickup pattern ensures more voice and less noise as it tapers off towards the mic’s back and sides
Rank #4
- Enjoy expansive cinematic sound. Big 50 mm audio drivers deliver an incredible sound experience
- Hear Enemies From All Sides. DTS Headphone:X 2.0 surround sound(1) lets you hear enemies sneaking behind you, special ability cues, and immersive environments. It’s positional clarity that can make the difference between victory and defeat. Experience three-dimensional audio that goes beyond 7.1 channels to make you feel like you’re right in the middle of the action. (1) DTS Headphone:X 2.0 requires Logitech G HUB Software.
- Be Heard Loud and Clear. The big 6 mm boom mic makes sure you’re heard by gaming partners and mutes when flipped up.
- Use One Headset For Most Game Platforms. Your headphones work with your PC or Mac via USB DAC or 3.5 mm cable, mobile devices with 3.5 mm cable or with gaming consoles including PlayStationⓇ 5 and PlayStationⓇ 4 (USB wireless stereo sound only), Nintendo Switch (wireless stereo sound when docked)
- Game for Hours in Comfort. Everything about these headphones is about comfort: The deluxe lightweight leatherette ear cups and headband are made to keep pressure off your ears. Ear cups rotate up to 90 degrees for convenience.
Rank #3
- Immersive 7.1 Surround Sound: This gaming headset delivering stereo surround sound for realistic audio. Whether you're in a high-speed FPS battle or losing yourself RPG adventures, this Ps5 headset provides crisp treble, punchy bass, and precise directional cues, giving you a competitive edge
- Great Humanized Design: Comfortable and breathable permeability protein over-ear pads perfectly on your head, adjustable headband distributes pressure evenly, you’ll enjoy lasting comfort during hours of gaming and suitable for all gaming players of all ages
- Sensitivity Noise-Cancelling Microphone: 360° omnidirectionally rotatable sensitive microphone, premium noise cancellation, sound localisation, your voice comes through loud and natural, ensuring your teammates catch every callout, even in chaotic battle scenes.
- Universal Compatibility: This gaming headphone support for PC, Ps5, Ps4, Xbox one, Xbox Series X/S, Switch, Laptop, Mobile Phone and other devices with 3.5mm jack.Note 1: When you use headset on your PC, be sure to connect the "1-to-2 3.5mm audio jack splitter cable" (Red-Mic, Green-audio). (Please note you need an extra Microsoft Adapter when connect with an old version Xbox One controller)
- Cool style gaming experience: Colorful RGB lights create a gorgeous gaming atmosphere, adding excitement to every match. Heightening immersion for FPS, MOBA, and action titles. These eye-catching lights give your setup a gamer-ready look while maintaining focus on performance. (*Note: The USB connector is for LED lighting only)
Rank #2
- 【Amazing Stable Connection-Quick Access to Games】Real-time gaming audio with our 2.4GHz USB & Type-C ultra-low latency wireless connection. With less than 30ms delay, you can enjoy smoother operation and stay ahead of the competition, so you can enjoy an immersive lag-free wireless gaming experience.
- 【Game Communication-Better Bass and Accuracy】The 50mm driver plus 2.4G lossless wireless transports you to the gaming world, letting you hear every critical step, reload, or vocal in Fortnite, Call of Duty, The Legend of Zelda and RPG, so you will never miss a step or shot during game playing. You will completely in awe with the range, precision, and audio quality your ears were experiencing.
- 【Flexible and Convenient Design-Effortless in Game】Ideal intuitive button layout on the headphones for user. Multi-functional button controls let you instantly crank or lower volume and mute, quickly answer phone calls, cut songs, turn on lights, etc. Ease of use and customization, are all done with passion and priority for the user.
- 【Less plug, More Play-Dual Input From 2.4GHz & Bluetooth】 Wireless gaming headset adopts high performance dual mode design. With a 2.4GHz USB dongle, which is super sturdy, lag＜30ms, perfectly made for gamers. Bluetooth mode only work for phone, laptop and switch. And 3.5mm wired mode (Only support music and call).
- 【Wide Compatibility with Gaming Devices】Setup the perfect entertainment system by plugging in 2.4G USB. The convenience of dual USB work seamlessly with your PS5,PS4, PC, Mac, Laptop, Switch and saves you from swapping cables.
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