There is no single delete procedure for every Ubisoft game. On PC, saves may be stored in Ubisoft Connect’s savegames folder, while cloud sync can restore a local save or overwrite the cloud copy. On PlayStation and Xbox, the steps depend on the game and platform. Back up the save and check the game-specific instructions before deleting anything.
Before deleting a Ubisoft save
- Decide what you want to remove. A local file, a cloud save, and all progress tied to a Ubisoft account are different things.
- Close the game and Ubisoft Connect before handling PC files.
- Make a backup. Copy the relevant save folder to a safe location before changing or deleting it. Ubisoft’s PC restore guidance relies on a backup: Ubisoft’s save-file restoration instructions.
- Check synchronization before proceeding. A cloud copy may reappear locally, or a local copy may replace the cloud version when sync is next used.
Delete a local save on PC
Ubisoft’s general PC guidance identifies this folder as the usual starting point:
C:Program Files (x86)UbisoftUbisoft Game Launchersavegames
Inside it, look for the folder named with your Ubisoft account ID, then the folder for the game. The exact location or game-specific folder can vary by title or storefront, so do not assume that every Ubisoft game uses the same save file or folder.
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- Exit the game and Ubisoft Connect.
- Open the
savegamesfolder and identify your Ubisoft account ID folder and the folder for the game you intend to reset. - Copy the game folder somewhere safe as a backup.
- Confirm that this is the intended save and check the game’s official instructions. Only then remove the save file or folder specified for that game.
Ubisoft’s general article explains how to restore a backed-up PC save; it does not establish one safe deletion procedure for every game. For a title-specific example, Ubisoft’s Rainbow Six Siege profile-error instructions describe replacing a corrupted local save and require a backup. That troubleshooting procedure is not a general reset guide for other games.
Understand Ubisoft Connect cloud saves
For supported games, Ubisoft Connect PC cloud synchronization is enabled by default. To turn it off, sign in to Ubisoft Connect PC, select your profile in the top-left, open Settings, then under General untick Enable cloud save synchronisation for supported games. Re-enable it from the same setting. Disabling sync does not, by itself, delete a cloud save. See Ubisoft’s cloud synchronization settings instructions.
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If Ubisoft Connect reports a conflict between local and cloud saves, choose carefully: Ubisoft’s troubleshooting flow explains that choosing the local save overwrites the cloud copy. That is a recovery option for resolving a conflict, not a general method for deleting a save. See Ubisoft’s cloud-save troubleshooting instructions.
Delete a cloud save or console save
Cloud saves in Anno 1800
Anno 1800 has a title-specific cloud-save control: from the main menu, open Load game > Saved Games, then select the cloud icon in front of the save to remove it from cloud storage. This does not establish how cloud saves are deleted in other Ubisoft games. See Ubisoft’s Anno 1800 cloud-save instructions.
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PlayStation and Xbox
There is no general console procedure established here for deleting an ordinary Ubisoft game save across PlayStation and Xbox. Ubisoft’s Rainbow Six Siege article covers a specific corrupted-save replacement process for PlayStation 4, PlayStation 5, Xbox One, and Xbox Series X|S; it should not be applied to another game as a routine save reset. Find the official instructions for your exact game and console before deleting local or cloud data.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Do not close your Ubisoft account to remove one save
Closing a Ubisoft account is not a save-deletion shortcut. Ubisoft’s Privacy Policy 5.0 says closure removes access to the account, games, game progression, online services, store orders, and external-account links. After deletion is complete, the associated data cannot be recovered. The policy also notes that some data associated with PlayStation or Xbox accounts may remain without permitting re-identification; platform-related data deletion may need to be handled with the platform.
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- Multi-Platform PC Gaming Controller: Working with Switch, PC, Android, and iOS devices via Bluetooth, wired, and wireless dongle connections.
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