Quick wins for a faster PC:
Fix the driver behind crashes, sound loss and screen glitchesFind Drivers →Clear out junk files and repair common Windows errorsFree Scan →First work out whether you have network lag or frame-rate stuttering: delayed responses during online play can point to a connection issue, while visible hitches as the camera moves or effects appear point to rendering or frame pacing. The fixes differ. For PC stuttering, start with reversible, free checks—reduce graphics load, close background apps, confirm the game is using the right GPU, check airflow, and verify game files—before reinstalling drivers or buying hardware.
1. Tell network delay from frame-rate stuttering
Notice what the slowdown looks and feels like. If the character responds late while movement and animation remain smooth, the problem may be network latency. If the camera or animation visibly hitches, frames drop, or effects make the game pause, investigate PC performance instead. A graphics setting change is not a universal fix for online-only delay; check your connection separately.
Also note when it happens: only during online interactions, when the camera moves or effects fill the screen, after a game update, or as the computer warms up. That pattern helps narrow the next check without assuming the GPU is necessarily the cause.
2. Reduce the graphics load
Change one setting at a time, then replay the same in-game situation. This makes it easier to tell whether a change helped.
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- Lower the game resolution and demanding options such as shadows, texture quality, and other visual effects.
- If the game offers V-Sync, try switching it on or off and compare both smoothness and control responsiveness; the result varies by setup.
- Test the same camera movement, location, or effect-heavy encounter after each change.
HoYoverse recommends reducing graphics quality for Genshin Impact performance problems and specifically identifies resolution, shadows, and texture quality as settings to adjust for stuttering or frame-rate drops. Exact labels and available options vary by game and version. See HoYoverse’s stuttering and frame-rate guidance and its Genshin Impact troubleshooting steps.
3. Close background apps and check which GPU the game uses
Free up background resources
Close applications you do not need while playing, especially resource-heavy browsers or streaming services, then repeat the same test. HoYoverse lists unnecessary background applications among the checks for stuttering.
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Assign the discrete GPU on a laptop
If your laptop has both integrated and discrete graphics, check that the game is assigned to the discrete GPU. A game running on integrated graphics may perform differently than expected even when a more powerful GPU is installed. HoYoverse’s Genshin Impact PC FAQ includes guidance for selecting a high-performance GPU; the exact Windows and driver labels may differ by system.
4. Check heat and airflow if performance worsens over time
If the game runs acceptably at first but slows as the PC heats up, check that vents are unobstructed and fans are clean. Monitor component temperatures during play to see whether heat coincides with the slowdown. The cited support guidance does not establish a universal safe temperature threshold, so do not diagnose a fault from one generic number.
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A laptop cooling pad is an optional consideration only if you have identified a heat or airflow problem. HoYoverse recommends ventilation and temperature monitoring; that advice does not establish that a cooling pad will fix stuttering.
5. Verify the game files and update graphics drivers
Use the game launcher’s resource check
When the launcher offers it, run its resource-integrity or re-verification feature. For Genshin Impact, HoYoverse recommends checking resource integrity. For Honkai: Star Rail, support recommends using the launcher’s option to re-verify downloaded resources. Menu names and paths can change between launcher versions, so use the resource-check option available in your current launcher.
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Update drivers from the GPU maker
Get graphics drivers from the official website for your GPU maker—NVIDIA, AMD, or Intel. HoYoverse recommends updating drivers for Genshin Impact and Honkai: Star Rail performance or stability problems. If an ordinary update does not help, or the driver is already current, a clean driver installation is a later troubleshooting step rather than the first one. Follow the maker’s current instructions for your GPU and operating system.
HoYoverse’s low-end-PC guidance mentions medium Global Illumination and Character Dynamic High Precision for the specific visual-anomaly, lag, or crash issue described on that page. Treat those settings as game- and issue-specific, not as universal recommendations for every gacha RPG: HoYoverse’s low-end PC guidance.
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6. Escalate with useful evidence
If the problem remains, contact the game’s support team with enough detail to distinguish a hardware, file, or game-specific issue. Include:
- Your PC or device model and CPU, GPU, and RAM details.
- The game name and version, when the issue began, and the exact time it occurred.
- A screenshot or video showing the hitch, if possible.
- The diagnostic report or logs support requests. HoYoverse’s Genshin guidance mentions output logs, crash dumps, and a driver error log; its general stuttering guidance asks for a DxDiag report.
If support asks for logs that can reset after a restart, retrieve them while the issue is occurring and before restarting. For Honkai: Star Rail crashes or freezes, consult HoYoverse’s troubleshooting guidance, which also recommends checking requirements and re-verifying downloaded resources.
When should you consider buying hardware?
Only consider a purchase after identifying a bottleneck. First compare performance with reduced graphics settings, fewer background apps, the correct GPU selected, verified game files, updated drivers, and adequate airflow. These steps are free and reversible; the evidence here does not support a generic GPU upgrade or cooling accessory recommendation for every stutter.
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