How to Fix Microsoft Store Error 0x80070422 (Service Disabled)

If Microsoft Store shows 0x80070422 when you try to open it, download an app, or install an update, a required Windows service is disabled or cannot start. The text “8×80070422” is usually a typing error; the standard hexadecimal code is 0x80070422. Start by checking Windows Update in services.msc, then update Windows and the Store, repair or reset the Store app, and clear its cache. On a work or school computer, policy or a firewall/proxy can deliberately block the service, so an administrator may need to change the setting.

What error 0x80070422 means

Microsoft defines error 0x80070422 as “The service cannot be started because it is disabled.” In a Microsoft Store context, that normally means one of the Windows services the Store relies on is disabled, stopped, or prevented from starting. The failure can appear at different points:

#	Preview	Product	Price
1		Microsoft Windows 11 (USB)	$128.99	Buy on Amazon
2		Microsoft System Builder | Windоws 11 Home | Intended use for new systems | Install on a new PC |...		Buy on Amazon

As an Amazon Associate I earn from qualifying purchases.

• the Store window will not open;
• an app download remains pending or fails immediately;
• an installed app cannot update; or
• Windows Update also reports 0x80070422.

The exact symptom matters because a Store launch problem can be fixed by clearing the Store cache or repairing the app, while a download or installation failure often involves Windows Update, Background Intelligent Transfer Service (BITS), or Microsoft Store Install Service. A service can also be configured differently by Windows edition, an organization’s policy, or a device-management tool, so do not assume every service must be set to Automatic.

Identify the failure before changing settings

Record what happened and when. This gives you a useful comparison after each fix and prevents changing unrelated services.

#1 Best Overall

Sale

Microsoft Windows 11 (USB)

• Less chaos, more calm. The refreshed design of Windows 11 enables you to do what you want effortlessly.
• Biometric logins. Encrypted authentication. And, of course, advanced antivirus defenses. Everything you need, plus more, to protect you against the latest cyberthreats.
• Make the most of your screen space with snap layouts, desktops, and seamless redocking.
• Widgets makes staying up-to-date with the content you love and the news you care about, simple.
• Stay in touch with friends and family with Microsoft Teams, which can be seamlessly integrated into your taskbar. (1)

$128.99

Buy on Amazon

1. Write down whether the error appears while opening Microsoft Store, downloading an app, or installing an update.
2. Open Settings > Windows Update and check whether Windows Update itself displays 0x80070422 or another service error.
3. Note whether the computer is personally managed or belongs to a school or employer. Organization policy can disable Store access or stop a service from being changed.
4. Restart the computer once if a Windows update or service change is already waiting for a reboot. A pending restart can make a correct setting appear ineffective.

Use the following starting points when deciding which branch to try first:

Fix 1: Check the Windows services

Windows exposes the relevant service controls through the Services console. This is the most direct response to the wording of error 0x80070422.

Inspect Windows Update

1. Press Win + R.
2. Enter services.msc and press Enter.
3. In the list, locate Windows Update and open it.
4. Check Service status and Startup type. If Startup type is Disabled, open the list and choose a startup mode that is appropriate for your Windows version and policy. Microsoft’s guidance does not require every installation to use the same mode.
5. Select Apply, then Start if the service is stopped. Select OK and close the console.

If the Start button is unavailable, an error appears, or the setting immediately changes back to Disabled, do not keep forcing different modes. That behavior usually indicates a policy, permissions issue, or a service dependency that must be handled by the device administrator.

Check Store download and installation services

For a Store that opens but cannot download or install apps, return to the Services console and inspect these entries where they are present:

• Microsoft Store Install Service
• Background Intelligent Transfer Service (BITS)

Look for a Disabled startup type or a stopped service. Use the same cautious process: select a supported startup mode for that Windows release, apply it, and start the service if Windows permits. Do not change unrelated services or set every service to Automatic. If a service is missing, that can reflect the Windows release or its configuration; continue with the Store and Windows Update steps instead of downloading a replacement service file.

Fix 2: Install pending Windows updates

Microsoft’s Store troubleshooting sequence begins by making sure Windows is current. Updates can include Store components, service fixes, and policy changes that are required before app installation works again.

1. Open Settings.
2. Choose Windows Update. On some Windows 10 installations, this is under Update & Security > Windows Update.
3. Select Check for updates if Windows has not checked recently.
4. Install every pending update that Windows offers, including a servicing or cumulative update if listed.
5. Restart when prompted. Reopen Windows Update after the restart and confirm that no required update is still waiting.

If Windows Update itself returns 0x80070422, complete the service check in Fix 1 first. A Store reset cannot compensate for a Windows Update service that remains disabled.

Fix 3: Update Microsoft Store itself

The Store client can have a pending update even when Windows is current. Use the label that matches your Windows version.

1. Open Microsoft Store.
2. On Windows 11, select Library. On Windows 10, select Downloads and updates.
3. Select Get updates.
4. Allow Store updates to finish, then retry the original app download or installation.

If the Store cannot stay open long enough to reach Library or Downloads and updates, move to the cache and app-repair steps below. If only one app fails, retry another small, free app after updating; this distinguishes a Store-wide service problem from an issue limited to one package.

Fix 4: Repair, then reset the Store app

Windows provides two built-in app actions. Repair attempts to correct the app without removing its stored data. Reset is more disruptive and returns the app to its default state, so use Repair first.

Rank #2

Microsoft System Builder | Windоws 11 Home | Intended use for new systems | Install on a new PC | Branded by Microsoft

• STREAMLINED & INTUITIVE UI, DVD FORMAT | Intelligent desktop | Personalize your experience for simpler efficiency | Powerful security built-in and enabled.
• OEM IS TO BE INSTALLED ON A NEW PC with no prior version of Windows installed and cannot be transferred to another machine.
• OEM DOES NOT PROVIDE SUPPORT | To acquire product with Microsoft support, obtain the full packaged “Retail” version.
• PRODUCT SHIPS IN PLAIN ENVELOPE | Activation key is located under scratch-off area on label.
• GENUINE WINDOWS SOFTWARE IS BRANDED BY MIRCOSOFT ONLY.

Buy on Amazon

Windows 11

1. Open Settings > Apps > Installed apps.
2. Find Microsoft Store, select the three-dot menu, and choose Advanced options.
3. Select Repair and wait for Windows to finish.
4. Open Microsoft Store and test it. If the same error remains, return to Advanced options and select Reset, then confirm.

Windows 10 and older Settings layouts

1. Open Settings > Apps > Apps & features.
2. Select Microsoft Store, choose Advanced options, and select Repair.
3. Test the Store. If Repair does not help, use Reset and confirm the warning.

After a reset, the Store may need to initialize again. Sign in if Windows requests it, then use Library or Downloads and updates to check for the Store’s own updates before retrying the app.

Fix 5: Clear the Microsoft Store cache with wsreset

A damaged local cache can prevent the Store from launching or completing a transaction. Microsoft’s cache-reset command is wsreset.exe; it does not require downloading a utility.

1. Press Win + R.
2. Type wsreset.exe and press Enter.
3. Wait while the command runs. A blank command window may appear briefly.
4. When the process finishes, Microsoft Store should reopen automatically. If it does not, open Store from the Start menu.
5. Retry the action that produced 0x80070422.

Do not close the command window while it is working. If the Store still fails after the cache reset, continue with the service, repair/reset, and policy checks rather than repeatedly running the same command.

Fix 6: Run the Store Apps troubleshooter when available

Microsoft lists the Windows Store Apps troubleshooter as part of its Store troubleshooting sequence. Its location and availability vary by Windows release, so the menu may not appear on every current installation.

1. Open Settings and search for Troubleshoot settings.
2. Open Other troubleshooters on Windows 11, or Additional troubleshooters on some Windows 10 builds.
3. Look for Windows Store Apps and select Run.
4. Apply any recommendation the troubleshooter reports, then restart if requested.

If Windows does not list Windows Store Apps, skip this step; its absence is a version difference, not proof that the Store is permanently damaged.

Fix 7: Check policy, firewall, and proxy restrictions

A service can be healthy locally and the Store can still fail if the computer is managed or required Microsoft endpoints cannot be reached.

Work or school computers

Organizations can disable Microsoft Store through policy. A policy may also force a service back to Disabled after you change it, or remove the ability to edit the setting. Contact the organization’s administrator before changing policy or registry settings. Explain the exact code, the service name, and whether the setting reverts after a restart.

Firewall and proxy paths

Microsoft’s Store guidance warns that required Store and Windows Update endpoints must be reachable through the firewall or proxy. If the error occurs only on a managed network, test the Store on an approved network or ask the network administrator to verify the required endpoints and authentication rules. Do not disable the firewall as a blanket test; that changes the computer’s security posture without proving which endpoint is blocked.

Fix 8: Escalate when the setting is locked

Use Microsoft Support or your device administrator when any of these conditions applies:

• Windows Update, Microsoft Store Install Service, or BITS is locked to Disabled.
• The Services console reports an access-denied or dependency error when you try to start the service.
• A service starts but returns to Disabled after every reboot.
• Store repair, reset, cache clearing, updates, and the available troubleshooter all fail.
• The device is managed by an employer or school and policy controls Store access.

Give support the exact hexadecimal code, the action that triggers it, the Windows edition, and the steps that have already been completed. Mention whether Windows Update fails with the same code. That information lets support separate a disabled-service problem from a Store package or network-policy problem.

Quick Recap

SaleBestseller No. 1

Microsoft Windows 11 (USB)

Make the most of your screen space with snap layouts, desktops, and seamless redocking.; FPP is boxed product that ships with USB for installation

$128.99

Bestseller No. 2

Microsoft System Builder | Windоws 11 Home | Intended use for new systems | Install on a new PC | Branded by Microsoft

GENUINE WINDOWS SOFTWARE IS BRANDED BY MIRCOSOFT ONLY.

What not to change while troubleshooting

• Do not treat “set every service to Automatic” as a universal fix. Startup modes are version- and policy-dependent.
• Do not use random registry files or service-repair scripts from unknown websites. They can create a second configuration problem and make it harder for an administrator to identify the original cause.
• Do not assume that resetting the Store will repair Windows Update. If both components show 0x80070422, the Windows Update service must still be addressed.
• Do not keep repeating wsreset.exe after it has completed without checking services, updates, and policy.

As an optional shortcut after the manual checks, Outbyte PC Repair can address more than 100 common Windows issues, including broken system elements and shared DLL problems, while also offering settings tweaks, temporary-file cleanup, privacy checks, vulnerability checks, a real-time boost, a file shredder, and an app-crash log. It runs on Windows 11, 10, 8, and 7; its free trial is offered by category for at least two days before a paid subscription. It complements antivirus software rather than replacing it, results vary, and no tool repairs every crash.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.