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Sign in to the Epic Games account you want to use, open Linked accounts, choose the platform under Link an account, and complete that platform’s sign-in prompts. Check that you are authorizing the correct PlayStation, Xbox, Nintendo, or other platform account before confirming. If Epic says a different account of that platform type was previously linked, you may need to unlink it and remove the restriction before linking the replacement.
Link a platform account to Epic Games
- In a browser, sign in to the Epic Games account that should hold the connection.
- Open Linked accounts in your account settings.
- Under Link an account, select the platform you want to connect.
- Complete the platform’s sign-in and authorization prompts. Confirm the platform identity shown is the one you intend to link.
- After linking, start the game on that platform and check that the expected Epic account progress is available.
Console accounts have a distinct change-account process; use Epic’s console account instructions when switching PlayStation, Xbox, or Nintendo accounts. Other platform accounts use Epic’s general platform guidance. Facebook, Google, and Apple sign-in or linking have separate instructions, so their controls may differ.
If Epic says a different account was previously linked
Epic restricts linking another account of the same platform type when a different one was linked previously. If the old account is still connected, unlink it from Linked accounts and complete the prompts. For a console account, follow the console-specific change instructions above. Then use Epic’s linking-restriction removal flow and return to Linked accounts to connect the intended account. Epic says the restriction can be removed once every 365 days and cannot be bypassed.
Before unlinking, check for an active Fortnite Crew subscription tied to that platform account. Epic advises cancelling it first if you want to avoid losing future monthly rewards after unlinking.
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Before unlinking: check progress, purchases, and account access
Unlinking is not a safe way to discover which Epic account holds your data. Epic says Fortnite and Fall Guys progress and purchases remain stored on the Epic account, but the disconnected console cannot access them while unlinked. Launching a game on that console may create a new, empty Epic account. In Rocket League, unlinking the account that holds progress can reset inventory and XP level. See Epic’s account-unlinking guidance before making the change.
- Confirm which Epic account and platform identity are involved before removing a connection.
- If you need an email verification to complete an account change, make sure you can access the email registered to the Epic account.
- If you cannot access that email or are unsure which account owns your progress, use Epic account recovery guidance or contact Epic Support rather than guessing which connection to remove.
If the platform is attached to an unfamiliar Epic account
Some players first launch a game through a console or platform account without registering a full Epic account. Epic may have created an account automatically, and it may not yet have an email address, password, or display name. In that case, Epic recommends completing that account and syncing progress instead of unlinking it, which can cut off access to game data on the platform. Follow Epic’s account completion instructions.
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If you do not recognize or cannot access the Epic account, use the account recovery process. If someone else linked the platform account, Epic advises securing the account and contacting support.
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