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Scan for outdated or missing drivers - takes under a minuteDriver Scan →Clear out junk files and repair common Windows errorsFree Scan →To use PlayStation Portal Remote Play, enable Remote Play on your PS5, connect the Portal to Wi-Fi, and sign in to both devices with the same PlayStation account. You can play at home or away, provided both the PS5 and Portal have suitable internet connections. Portal streams games from a PS5; it is not a standalone console and does not work with PS4.
What you need before you start
- A PS5 with internet access and current system software.
- A PlayStation account signed in on the PS5 and Portal. Use the same account on both.
- A Wi-Fi connection for Portal and a reliable internet connection for the PS5.
- For remote startup when the PS5 is in rest mode, two additional PS5 power settings enabled.
PlayStation specifies broadband Wi-Fi of at least 5 Mbps for use and recommends at least 15 Mbps for a better experience. These are connection thresholds, not a guarantee of smooth play: network stability and conditions also affect quality. See PlayStation’s Portal product page for its stated requirements.
| # | Preview | Product | Price | |
|---|---|---|---|---|
| 1 |
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PS Portal + Case + Charging Station | $300.98 | Buy on Amazon |
| 2 |
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PlayStation PS Portal + Case | $272.99 | Buy on Amazon |
| 3 |
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PlayStation Portal Remote Player 5 | $231.22 | Buy on Amazon |
| 4 |
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PlayStation 5 Portal Remote Player - Midnight Black | Buy on Amazon |
How to set up Remote Play on PS5
- Connect the PS5 to the internet and install its latest system software. Check PlayStation’s PS5 system software update page for the current version; the listed version can change.
- Sign in to the PlayStation account you plan to use on Portal.
- On the PS5 home screen, go to Settings > System > Remote Play and turn on Enable Remote Play. Enable it for the user who will use Remote Play.
- If you want Portal to wake the PS5 from rest mode, go to Settings > System > Power Saving > Features Available in Rest Mode. Turn on Stay Connected to the Internet and Enable Turning on PS5 from Network.
How to connect Portal to your PS5
- Connect Portal to Wi-Fi and sign in with the same PlayStation account used on your PS5.
- From Portal’s Remote Play home screen, tap the Portal or press the cross button to connect to the PS5 used previously.
- For a first connection, or before trying to play away from home, check that Portal can connect while you are near the PS5. PlayStation notes that a device that has not connected for some time may not find the console.
For step-by-step device guidance, see PlayStation’s PlayStation Portal support page.
Can you use PlayStation Portal away from home?
Yes. Portal can connect to your PS5 over the internet when you are away, but the connection depends on the network available to Portal and the PS5’s internet access. Set up Portal and confirm it connects at home first, then try a reliable broadband Wi-Fi network elsewhere.
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- Put Your PS5 in the Palm of Your Hand - PlayStation Portal Remote Player gives you access to the games on your PS5 over your home Wi-Fi*, letting you jump right into gaming without needing to play on a TV.
- Play Your Game Collection - PlayStation Portal Remote Player can play compatible games you have installed on your PS5 console, including your favorite games for PS5 and PS4.**
- Store and Protect – Sturdy outer shell, molded interior and dual zipper pulls provides protection for the PlayStation Portal remote player
- Charging Cable Pass-through – Allows a charging cable to be plugged into the PS Portal while stored inside the case
- Charge and Display – Charge the PlayStation Portal remote player and display it next to your PlayStation5 console
Some public Wi-Fi networks require an additional sign-in or validation step. Portal supports public networks that require extra validation with system software 3.0.1 or later; completing that validation requires a smartphone or tablet. Availability and details can vary by region and software version. Check PlayStation’s public Wi-Fi connection instructions.
How to use Portal controls and quick settings
Touch-pad controls
During gameplay, tap the screen to show the left and right touch-pad areas. Tap and swipe to use them; double-tap within an area to activate it as a touch-pad button.
Rank #2
- Put Your PS5 in the Palm of Your Hand - PlayStation Portal Remote Player gives you access to the games on your PS5 over your home Wi-Fi*, letting you jump right into gaming without needing to play on a TV.
- Play Your Game Collection - PlayStation Portal Remote Player can play compatible games you have installed on your PS5 console, including your favorite games for PS5 and PS4.**
- Experience Breathtaking Immersion with DualSense Wireless Controller Features - Feel the incredible immersion of haptic feedback and adaptive triggers in supported games.****
- Store and Protect – Sturdy outer shell, molded interior and dual zipper pulls provides protection for the PlayStation Portal remote player
- Charging Cable Pass-through – Allows a charging cable to be plugged into the PS Portal while stored inside the case
Quick menu
Open the quick menu for PS5 connection controls, the PS5 Control Center or home screen, network status and troubleshooting tips, resolution settings, and the disconnect command. The resolution setting adjusts the maximum resolution used by automatic quality adjustment; PlayStation’s support guide describes 1080p High Quality and 1080p Standard options. Menu details can vary by activity, connected device, and software version.
To stop playing, open the quick menu and choose Disconnect. A setting lets the connected PS5 enter rest mode when Remote Play disconnects. Consult PlayStation’s Portal support guide for current menu instructions.
Rank #3
- Put Your PS5 in the Palm of Your Hand - PlayStation Portal Remote Player gives you access to the games on your PS5 over your home Wi-Fi*, letting you jump right into gaming without needing to play on a TV.
- Play Your Game Collection - PlayStation Portal Remote Player can play compatible games you have installed on your PS5 console, including your favorite games for PS5 and PS4.**
- Experience Breathtaking Immersion with DualSense Wireless Controller Features - Feel the incredible immersion of haptic feedback and adaptive triggers in supported games.****
- Beautiful 8” LCD Screen - Take in every exquisite detail of your favorite games as they come alive on a brightly lit and gorgeous full HD screen.
- 60fps Capable at 1080p Resolution - PlayStation Portal Remote Player can deliver silky smooth gameplay at up to 60fps with high image clarity on its 1080p resolution screen.***
Why won’t Portal connect to the PS5?
Check the basic account, console, and network requirements before changing equipment. Work through these checks:
- Confirm Enable Remote Play is on for the intended PS5 user.
- Make sure Portal and PS5 are signed in to the same PlayStation account and that the PS5 has internet access.
- If the PS5 is in rest mode, verify both Stay Connected to the Internet and Enable Turning on PS5 from Network.
- Use the PS5’s internet connection test or test the network with another device. Check Portal’s network status and follow the quick menu’s troubleshooting tips.
- If the PS5 is on Wi-Fi, try connecting it to the router with Ethernet. If that is not practical, move the PS5 and Portal nearer the router and reduce obstacles between them and the router.
- Update Portal system software before continuing with device-specific troubleshooting.
A wired PS5 connection can help identify or reduce wireless instability on the console side, but Portal itself still needs Wi-Fi.
Rank #4
- Play Your Game Collection with Remote Play - PlayStation Portal Remote Player can play compatible games you have installed on your PS5 console, including your favorite games for PS5 and PS4.*
- Cloud Streaming from the Game Catalog and Classics Catalog - Discover an awesome library of PS5 games on the PlayStation Portal Remote Player with PlayStation Plus Premium. Access hundreds of games from the Game Catalog and Classics Catalog, streamed directly to your PlayStation Portal Remote Player with new games added every month.
- Cloud Streaming for PS5 Games in Your Library - With PlayStation Plus Premium, stream select digital PS5 games in Your Library from PlayStation Store directly to your PlayStation Portal Remote Player, with no downloads required. Enjoy instant access to some of the latest and greatest PS5 games in the palm of your hand.
- Tempest 3D AudioTech - Surround yourself with sound via Tempest 3D AudioTech on PlayStation Portal Remote Player. Experience realistic, immersive audio in supported PS5 games when a compatible audio device is connected, either wirelessly via PlayStation Link or wired via the 3.5mm audio jack.
- Beautiful 8” LCD Screen - Take in every exquisite detail of your favorite games as they come alive on a brightly lit and gorgeous full HD screen.
Compatibility and optional audio
Portal connects to a PS5, not a PS4. PS5 media apps on the Media tab are not supported through Remote Play. For audio, you can use a wired headset or earbuds with a 3.5 mm plug, or compatible PlayStation Link devices such as PULSE Explore earbuds and the PULSE Elite headset. These are optional; they are not required to set up Remote Play. See PlayStation’s compatibility and device guidance.
Remote Play and Cloud Streaming are different
Remote Play streams from your own PS5. Cloud Streaming is a separate Portal feature, and PlayStation says it requires PlayStation Plus Premium. That subscription is not required for the Remote Play setup described here. Cloud Streaming eligibility and game catalogs may vary by region and change over time.
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