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There is no current, model-specific Logitech G402 driver download published on Logitech’s official G402 support page. The page currently states, “There are no Downloads for this Product.” Logitech also says its Firmware Update Tool is no longer supported or maintained. Windows should still operate the wired G402 Hyperion Fury with its built-in USB and HID mouse drivers, while button, DPI and tracking customization depends on Logitech software recognizing the mouse.
Use the manual procedure below to identify the mouse, reinstall the Windows device, test Logitech software safely and recover from common detection problems. Do not use an unofficial firmware package or a driver mirror simply because it claims to provide a newer G402 file.
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What “G402 driver update” means in practice
The Logitech G402 Hyperion Fury is a wired USB gaming mouse, not a wireless device that needs a receiver firmware package. For basic pointer movement and button clicks, Windows normally uses standard USB and HID (Human Interface Device) drivers. Those drivers are delivered through Windows itself rather than as a downloadable G402-specific package.
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A separate Logitech application is needed for advanced configuration: assigning functions to buttons, setting DPI stages, changing report rate and saving an onboard profile. Logitech’s older setup guide says, “You can customize the onboard profile of the G402 Hyperion Fury—button programming and tracking behavior—using the Logitech Gaming Software.” Logitech’s current software catalog includes G HUB, but the current G402 downloads page does not publish a G402-specific G HUB package, driver version or firmware version. Recognition by a current application can therefore vary by Windows version and software build.
#1 Best Overall
- World's fastest gaming mouse: Fusion Engine technology and 1MS report rate enables tracking speeds of up to 10 meters/second (420 ips)
- 8 programmable buttons: Customize your gaming experience and save button settings to the onboard memory
- 4 on-the-fly DPI settings: Shift instantly from pixel precise targeting to lightning fast maneuvers (250 to 4000 DPI)
- 32-bit Arm Processor: Powers incredible tracking speeds; allows you to save and playback your macros
- Lightweight, streamlined design: Optimal weight, shape and feel for absolute gaming comfort and fast, furious swipes
What Logitech’s current support pages actually provide
No downloadable G402 package is listed
When you select the G402 Hyperion Fury on Logitech Support, the product downloads page currently displays the statement, “There are no Downloads for this Product.” It also lists no product-specific FAQs, documents, spare parts or videos on that route. Consequently, there is no authoritative current driver file or version number to verify from Logitech’s G402 download page.
The old firmware utility is not a supported update path
Logitech’s G402 getting-started page carries this notice: “Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech.” Treat that as a stop sign for firmware flashing. A third-party utility that offers to force-update G402 firmware is not an official replacement for the discontinued tool, and an interrupted or incompatible flash can leave the mouse unusable.
The hardware remains identifiable
The exact product name is Logitech G402 Hyperion Fury FPS Gaming Mouse. Confirm that name before applying any troubleshooting advice: a similarly shaped Logitech mouse may use different software support and different firmware.
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- HERO Gaming Sensor: Next generation HERO mouse sensor delivers precision tracking up to 25600 DPI with zero smoothing, filtering or acceleration
- 11 programmable buttons and dual mode hyper-fast scroll wheel: The Logitech wired gaming mouse gives you fully customizable control over your gameplay
- Adjustable weights: Match your playing style. Arrange up to five 3.6 g weights for a personalized weight and balance configuration
- LIGHTSYNC technology: Logitech G LIGHTSYNC technology provides fully customizable RGB lighting that can also synchronize with your gaming (requires Logitech Gaming Software)
- Mechanical Switch Button Tensioning: A metal spring tensioning system and metal pivot hinges are built into left and right computer gaming mouse buttons for a crisp, clean click feel with rapid click feedback
Prepare the mouse and Windows before troubleshooting
- Use the original USB cable and connect directly to a motherboard USB port. Temporarily bypass a hub, monitor passthrough or docking station.
- Restart Windows with the mouse connected. A restart clears a stalled USB device state without changing profiles.
- Test a second USB port, preferably one on the opposite side of a desktop computer or one with a different controller. If the mouse works in one port but not another, the port, hub or controller is the likely fault rather than a missing G402 package.
- If possible, test the mouse on another Windows computer. A failure on multiple computers points toward the cable or mouse hardware; operation elsewhere points toward the original computer’s USB or software configuration.
- Close other mouse-remapping, macro, RGB or overlay utilities while testing. Two programs attempting to control the same buttons can make a correctly detected mouse appear misconfigured.
Manual Windows procedure
1. Check whether Windows detects the device
- Press Windows key + X and choose Device Manager.
- Expand Mice and other pointing devices. Also inspect Human Interface Devices and Universal Serial Bus controllers.
- Move the G402 or unplug and reconnect it. The entry that disappears and returns is the mouse or its USB interface. It may appear as a HID-compliant mouse or USB Input Device rather than by the G402 name.
- If an entry has a yellow warning icon, right-click it, choose Properties, and read the Device status message and error code. Record the message before changing anything.
A generic HID name is not proof that the mouse lacks support. It usually means Windows is using its standard class driver, which is sufficient for pointer movement and ordinary clicks.
2. Reinstall the Windows device entry
- In Device Manager, right-click the affected HID-compliant mouse or USB Input Device and choose Uninstall device.
- If Windows offers a checkbox to remove driver software, leave it clear for a standard HID entry unless you are intentionally removing a separately installed vendor package.
- Unplug the G402, restart Windows, then reconnect it directly to a USB port. Windows should recreate the standard device entry automatically.
- Test movement and every physical button before opening configuration software.
Do not uninstall every item under USB controllers at once. Removing unrelated root hubs can temporarily disable keyboards, network adapters and other USB equipment.
3. Let Windows check for system updates
- Open Settings and go to Windows Update on Windows 11 or Windows 10. On Windows 8 or 7, use the Windows Update control panel.
- Install pending quality, cumulative and hardware-related updates, then restart when requested.
- Return to Device Manager and use Action > Scan for hardware changes.
Windows Update may refresh the underlying USB stack or chipset support, but it will not create a Logitech-specific G402 download when Logitech has not published one.
Rank #3
- High-Speed Tracking: Fusion engine delivers one of the highest gaming mouse tracking speeds of up to 500 IPS
- Eight Programmable Buttons: Customise your Logitech wired gaming mouse and enjoy default configuration straight out of the box or set up one-button triggers personal to you and save them to your G402 USB gaming mouse
- On-The-Fly DPI: Shift through up to four DPI settings, from pixel-precise targeting (250 DPI) to lightning-fast manoeuvres (4000 DPI)
- Advanced Response Rate: With a 1MS report rate, you can be confident that no matter how precise or fast your moves are with this laptop, Mac or PC gaming mouse, they will be communicated to the game at the highest possible speed
- Comfortable Design: Lightweight materials, rubber grips and low friction feet help ensure that your computer gaming sessions last as long as you can.World's NO.1 Best Selling Gaming Gear Brand - Based on independent aggregated sales data (FEB ‘19 - FEB'20) of Gaming Keyboard, Mice, and PC Headset in units
4. Install or test Logitech configuration software
Use Logitech’s own software catalog rather than a driver-download mirror. Logitech’s historical G402 setup documentation names Logitech Gaming Software (LGS) for onboard profile customization. Logitech’s current catalog lists G HUB among its software products. Because the G402 downloads page does not list a G402-specific G HUB or driver version, treat recognition as something to test, not as a guaranteed compatibility statement.
- Install only the current Logitech gaming application offered through Logitech Support. If you already have both LGS and G HUB, close one before testing the other.
- Launch the application after Windows shows the mouse under Device Manager. Give it time to enumerate the USB device.
- If the mouse appears, create a simple profile, assign one button and save it to the onboard memory if that option is offered.
- Disconnect and reconnect the mouse, then test the assignment without the application running. This distinguishes an onboard profile from a software-only profile.
- If the application never lists the G402 while Windows detects it, remove the application, restart, and test the other Logitech application that is officially available for your Windows edition. Do not install an unverified executable claiming to be a “G402 driver.”
G402 DPI and report-rate settings
Logitech’s 2020 configuration article documents up to five onboard DPI levels from 240 to 4000 DPI in 80-DPI increments. The same article lists report-rate choices from 125 reports per second (an 8 ms interval) to 1000 reports per second (a 1 ms interval). Those values are configuration ranges, not a promise that every software release exposes every option.
Logitech’s 2014 product documentation describes a different presentation: four DPI settings with a DPI-shift function, eight programmable buttons, tracking speeds in excess of 500 IPS and a 1 millisecond report rate. The apparent difference between “up to five” levels in the configuration article and “four settings with DPI shift” in the product description reflects how the profile and shift control are counted. It does not establish a newer hardware revision.
Rank #4
- Hero 25K sensor through a software update from G HUB, this upgrade is free to all players: Our most advanced, with 1:1 tracking, 400 plus ips, and 100 - 25,600 max dpi sensitivity plus zero smoothing, filtering, or acceleration
- Lightsync RGB: Full spectrum lighting responds to in game action, audio, and screen color; Customize lighting effects from 16.8 meter colors with g hub gaming software, and sync across g gear
- Comfort and durability: lightweight (87g), comfortably designed to mold to your hand with rubber grips for added control; 10 g removable weight lets you tune to your preferences
- G hub: configure 6 programmable buttons to simplify in game actions. On the fly dpi shifting lets you program and switch between five sensitivity settings from 100 to 16, 000 dpi
- Advance gaming performance: 8x faster than standard mice with a 1 ms report rate, and spring button tensioning for better response with less force. Cable length: 2.1 metre (6.9 feet)
| Feature | Officially documented value | How to use it |
|---|---|---|
| Onboard DPI levels | Up to five levels, 240–4000 DPI, 80-DPI increments | Choose stages in the recognized Logitech configuration software and save them to the onboard profile when available. |
| Report rate | 125/sec (8 ms) through 1000/sec (1 ms) | Select a rate in the profile; use the setting your system and games handle reliably. |
| Programmable controls | Eight buttons | Assign commands or macros only after the application detects the G402. |
| Tracking specification | More than 500 IPS | This is Logitech’s product specification, not a Windows driver setting. |
| Product report-rate specification | 1 millisecond | Logitech’s product documentation value; the configuration article provides the selectable report-rate range. |
Fixes for specific symptoms
The cursor does not move or the mouse repeatedly disconnects
- Try a different direct USB port and remove hubs or extension cables.
- Inspect the cable near the mouse shell and USB plug for kinks or intermittent contact.
- In Device Manager, uninstall and recreate the HID entry as described above.
- Disable USB selective suspension temporarily in the active Windows power plan, then test again. Restore the setting if it makes no difference.
- Test on another computer. If disconnections follow the mouse, software cannot reliably repair a failing cable or internal USB connection.
Windows works, but Logitech software does not see the G402
- Confirm the device appears in Device Manager before launching the Logitech application.
- Close competing remapping, macro and overlay utilities.
- Restart after installing or removing LGS or G HUB.
- Test the other Logitech application that is currently offered for your Windows edition, remembering that Logitech has not published a G402-specific package on the current downloads page.
- Keep the mouse connected directly while the application scans; do not test through a KVM switch or hub.
Buttons or DPI changed after a restart
Check whether the profile was saved to onboard memory or exists only inside the application. Reopen the profile, set the desired DPI stages and report rate, and use the application’s onboard-memory save command if present. A Windows reinstall or application update can remove software-only assignments even when the mouse itself is healthy.
A firmware updater is requested
Do not proceed with an unofficial updater. Logitech explicitly says its Firmware Update Tool is no longer supported or maintained. If the mouse works as a standard HID device, leave firmware unchanged. If it is not detected at all on multiple computers, treat that as a hardware or USB-path problem and pursue warranty or replacement options rather than forcing a flash.
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Should you keep the G402 or replace it?
For a working G402, the decisive limitation is software support: Logitech’s current product downloads route provides no model-specific package, so future configuration support is less certain than it is for newer products with active downloads. The hardware specification remains useful if the mouse already fits your hand and games: eight programmable buttons, DPI switching, the documented tracking speed above 500 IPS and a 1 ms report-rate specification.
Best Value
- Step up to gaming grade with 8,000 DPI optical sensor with zero filtering and smoothing for improved control and precision over standard computer mice with G203 wired mouse
- Customize G203 RGB gaming mouse lighting via Logitech G HUB with colors, presets, or your own designs; sync with other LIGHTSYNC gear, react to screen color shifts, or flash to the beat for an immersive experience
- The six-button mouse design offers comfort and control; with Logitech G HUB, assign commands, controls, or key binds to customize and simplify your gameplay experience
- With Logitech G HUB software, customize sensitivity settings on this PC gaming mouse to suit your playstyle and quickly cycle between up to 5 DPI settings using the middle DPI cycle button
- Mechanical primary buttons are tensioned with durable metal springs for reliable performance and feel, with crisp clicks and precise feedback
Compare a replacement against the G402 on these points:
- Number of programmable buttons and whether assignments are stored onboard.
- DPI range, DPI-shift behavior and the granularity of selectable stages.
- Available report-rate settings and whether the current configuration software recognizes the device.
- Sensor and tracking claims under the manufacturer’s stated test conditions.
- Physical shape, cable design and fit for your grip.
- Whether the manufacturer still publishes drivers, configuration software and firmware updates for the exact model.
If the G402 works in Windows and you only need ordinary pointing, no model-specific download is required. If you need remapping but neither officially available Logitech application recognizes it, replacing the mouse may be more dependable than searching for an unsupported firmware file.
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