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No Man’s Sky Freezing or Co-op Not Working on PC: Troubleshooting Guide

Start with Hello Games’ software checks for PC crashes and performance problems; diagnose co-op connection failures separately, since they do not share a confirmed universal fix.
Length3 min Posted Quest giverVGSources Team
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If No Man’s Sky freezes or crashes on PC, start with Hello Games’ low-risk software checks: update drivers and Steam, turn off overlays and recording utilities, remove mods while testing, and then follow the game’s graphics/performance guidance if needed. A failure to join co-op is a separate problem: Steam lists online co-op and cross-platform multiplayer, but the official sources cited here do not establish one universal fix for PC connection failures.

First identify what is failing

“Freezing” can describe several different symptoms, and a co-op connection problem does not necessarily indicate that the game itself is unstable. Before changing settings, note what happens and when:

  • Startup crash or hang: the game closes, stops responding, or never reaches the menu.
  • In-game freeze or slowdown: play starts, but the image locks up, performance worsens, or frame rate drops.
  • Co-op failure: solo play works, but you cannot join or host a session.

Record your Windows version, storefront (Steam, GOG, or Microsoft Store), game version/build, GPU and driver, mod status, and whether the issue affects one save, every save, or multiplayer only. This context helps distinguish a local stability issue from a session problem.

Fix startup crashes and general instability

Hello Games’ PC article for startup crashes, updated March 28, 2025, recommends these checks. They are a sensible first pass for similar instability, but the article does not establish that any one item fixes every kind of freeze.

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  1. Update the Steam client, if you use Steam, and install current drivers for both your graphics card and onboard graphics where applicable.
  2. Disable third-party overlays, including Steam, Discord, and Nvidia overlays, then test the game.
  3. Disable or uninstall video-recording software while testing.
  4. Install the latest Microsoft Visual C++ runtime.
  5. Remove mods temporarily and test an unmodded game.

Change one category at a time where practical and check whether the symptom changes. For the full official checklist, see Hello Games’ PC startup-crash guidance.

Address persistent graphics or performance problems

If the game launches but continues to have severe graphics or performance problems, Hello Games’ August 16, 2019 PC guidance adds several steps. It is older troubleshooting advice, not a diagnosis tied to a particular current game build.

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  1. Remove mods, update graphics drivers, and disable overlays and nonessential third-party background utilities. The article names MSI Afterburner and EVGA PrecisionX as examples.
  2. Clear the No Man’s Sky shader-cache files as described in Hello Games’ graphics/performance article.
  3. Delete the named settings files, TKGAMESETTINGS and TKGRAPHICSSETTINGS, following the article’s instructions. This resets those settings, so you may need to configure graphics options again.
  4. If you use Steam, verify the game files through Steam. The cited verification instructions are for Steam; do not assume the same menu path applies to another storefront.

If the issue is low frame rate rather than a hard lock

Hello Games’ PC frame-rate guidance, updated August 26, 2020, identifies resolution, V-sync, anti-aliasing, HBAO, anisotropic filtering, shadow detail, light shafts, and terrain tessellation as adjustable variables. Change one at a time, test the same scene, and restore a setting if it does not help. See Hello Games’ frame-rate guidance.

Check whether the PC meets the published minimums

Hello Games’ minimum PC requirements, updated October 31, 2022, are:

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These are published minimums, not a promised frame rate or proof that any component is responsible for a freeze. The complete specifications are on Hello Games’ minimum-specifications page.

Treat co-op connection failures separately

Steam’s No Man’s Sky listing identifies online co-op and cross-platform multiplayer as features. That confirms the modes exist, but it does not mean a local graphics or crash checklist will repair a failed session. The official sources cited here do not provide a universal current procedure for fixing PC co-op connection failures.

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For a co-op-only problem, note each player’s platform or storefront and game build, and describe whether the failure occurs when hosting, joining, or both. These details help frame the issue, but a difference between players’ builds or platforms should not be assumed to be the cause without evidence. Steam’s listing and support entry is at Steam support for No Man’s Sky.

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Report a reproducible problem to Hello Games

If the problem persists, send Hello Games a clear description of the trigger and steps to reproduce it. Its issue-reporting guidance asks for relevant screenshots, save files, recent crash dumps, and a full DxDiag. It also requests one ticket per issue and says an individual response to every report cannot be guaranteed. Follow the current instructions at Hello Games’ issue-reporting page.

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