If Pumping Simulator 2 crashes on your PC, first note when it happens, compare your hardware with the game’s published requirements, and check that the game is current. If the crash continues, send the developer-directed Player.log file with a description of how to reproduce the problem. Lance Games has acknowledged some crash issues, including crashes on some integrated graphics cards while loading large saves, but the published information does not establish a universal fix.
Start by identifying when the crash happens
Record whether the game crashes at startup, while loading a particular save, or after you have been playing for a while. Note your Windows version, processor, installed memory, and graphics hardware. These details help distinguish a system that falls below the published requirements from a crash that may need game-specific investigation.
- At startup: Note whether the game closes immediately or fails before reaching the main menu.
- While loading a save: Record which save is involved and whether the issue occurs consistently. This timing is relevant because the developer has mentioned crashes on some integrated graphics cards when loading large saves.
- During play: Note what you were doing and approximately when the crash occurred. Do not assume that a player report of a similar symptom proves the cause is the same.
Compare your PC with the published requirements
Steam lists the following minimum and recommended specifications for the PC version. They are published requirements, not a guarantee that the game will run without crashing.
| Component | Minimum | Recommended |
|---|---|---|
| Operating system | Windows 7 | Windows 10 |
| Processor | Dual-core 2 GHz | Intel i5-8400 or AMD Ryzen 5 2600 |
| Memory | 8 GB RAM | 16 GB RAM |
| Graphics | Intel HD 520, Nvidia GT 730, AMD R7 240, or better | GTX 1060 or equivalent |
| DirectX | Version 11 | Version 11 |
| Storage | 8 GB available space | 8 GB available space |
Use the Steam store listing to verify the current requirements. If your PC is below a listed minimum, note that when asking for help; meeting or exceeding the recommended listing still does not rule out a game-specific crash.
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Check for a current game update
Check the live Steam listing and Lance Games’ announcement feed for the current version and update notes. The retrieved listing surfaced version 1.21 as a regular update dated July 25, 2026, with settings changes that included Vsync. That detail is a dated listing snapshot, not confirmation that the version is still current or that it fixes a particular crash. The developer has also said it updated the engine in the hope of reducing crashes; that statement describes intent, not a guarantee.
Consider the large-save and integrated-graphics issue carefully
Lance Games has noted that some integrated graphics cards may crash when loading large saves. If your crash happens at that point and you use integrated graphics, mention both details in your report. The announcement does not identify every affected graphics model or establish a workaround, so this is a possible known issue rather than a diagnosis.
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Steam Community discussions also contain individual reports of crashes, including repeated crashes and a report of a PC crash. Those posts show that players have reported problems; they do not establish how common the issue is, a shared cause, or a validated fix. Avoid treating another player’s proposed solution as confirmed unless the developer has documented it.
Collect Player.log if the crash continues
A developer response in a Steam Community startup discussion points players to the game’s log folder. On Windows, open this path:
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%USERPROFILE%AppDataLocalLowLance GamesPumping Simulator 2
The file to preserve is Player.log. If Windows does not resolve the path as entered, open File Explorer and navigate to AppDataLocalLowLance GamesPumping Simulator 2 under your user profile. Include the log when you report the issue, along with the symptom timing, your PC specifications, and the steps that trigger the crash. The developer’s response identifies where to find the file; it does not promise that the log alone will diagnose or resolve the problem.
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Where to ask for help
Use the game’s Steam Support page for general support entry points, and the Steam Community’s official announcements and discussions for game-specific updates and reports. In a report, state whether the crash is repeatable, describe the exact trigger, list your operating system and hardware, and attach Player.log when possible. No crash-specific remedy is established by the cited support page.
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