Crashes, No Sound, or Screen Glitches?
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A free scan shows the junk files, broken settings and background clutter dragging Windows down - then fixes them in one click.Free scan · Windows 10 & 11If RAID: Shadow Legends crashes when you try to open it on PC, start by checking that Windows and your hardware meet Plarium’s published requirements. If you use the Plarium Play launcher, Plarium’s first recommended fix is to reset its cache; if that does not work, reinstall the game, then the launcher. These steps are specific to Plarium Play and are not guaranteed to fix every crash.
First, identify where the startup failure happens
RAID: Shadow Legends is available on PC through Plarium Play, Steam, Epic Games Store, and Microsoft Store, according to Plarium’s game page. The cache-reset and reinstall instructions below apply to Plarium Play. If you installed RAID through another store, use that store’s repair or reinstall options rather than looking for Plarium Play menus.
Note whether the launcher itself fails to open, the game fails after you click Play, or the game opens and then closes. Record the exact error message and what you were doing when the crash occurred. This helps distinguish a launcher problem from a game startup problem when you contact support.
Check Windows and hardware requirements
Plarium lists these minimum requirements for RAID: Shadow Legends: Windows 10 version 21H1 (build 19043) or later, or Windows 11 version 21H2 (build 22000) or later; 8 GB of RAM; and graphics supporting DirectX 11 or newer or Vulkan. See Plarium’s system and device requirements for the full details.
#1 Best Overall
- Compatible with Windows and Android.
- 1000Hz Polling Rate (for 2.4G and wired connection)
- Hall Effect joysticks and Hall triggers. Wear-resistant metal joystick rings.
- Extra R4/L4 bumpers. Custom button mapping without using software. Turbo function.
- Refined bumpers and D-pad. Light but tactile.
If your PC is below a listed requirement, compatibility may be contributing to the problem. Meeting the minimum does not establish the cause of a crash, so continue with the troubleshooting steps rather than assuming your PC is ruled out.
Fix startup crashes in Plarium Play
Reset the Plarium Play cache
- Open Plarium Play.
- Open Settings, then System preferences.
- Select Reset cache.
- Try launching RAID again.
This is Plarium’s recommended first step for a game that will not load in Plarium Play. The menu labels and procedure are described in Plarium’s game-loading support article.
Rank #2
- Supported Multi-Platform:Switch/Switch 2 (NO support wake-up function)/iOS/Android/Windows PC (Notice:Not compatible with Xbox, PlayStation or GeForce Now, For game platforms not mentioned, please consult customer service before buying）
- Connection modes:Wired/Bluetooth/Wireless Dongle(Connect to PC via Bluetooth : Select iOS (phone) mode, but it's not recommended; Dongle is more stable)
- 【Innovative Intelligent Interactive Screen】Manba One V2 wireless game controllers create a new era of controller screens; Equipped with a 2-inch display, no App & software needed, you can set the pc controller directly through the screen visualization, More convenient operation
- 【Micro Switch Button】Manba One wireless controller has Micro Switch Button and ALPS Bumper; The 6-axis gyroscope function makes switch games more immersive
- 【Customize Your Own Controller】The intelligent interactive screen allows you to easily set vibrations, buttons, joysticks,lights, etc., without the need for complex key combinations; 4 configurations can be saved to unlock your own gameplay for different games; The 4 back keys support macro definition settings, and you can activate the set character's ultimate move with one click
Reinstall RAID from Plarium Play
If clearing the cache does not resolve the issue, reinstall the game through the launcher:
- In Plarium Play, open My Library.
- Open the menu beside RAID’s Play button and choose Uninstall.
- After uninstalling, install the game again from the launcher and try opening it.
Reinstall Plarium Play
If RAID still will not load after a game reinstall, Plarium’s support guidance is to uninstall Plarium Play and download and install it again from Plarium’s official site. The support article also advises users of Windows 7, 8, or 8.1 to upgrade to Windows 10 or later for critical launcher errors. Those Windows versions are below Plarium’s currently listed minimum for RAID.
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Rank #3
- Tri-mode Connectivity: Wired for Xbox, 2.4G & Wired for PC, and Bluetooth for Android. The G7 Pro supports seamless connectivity across Xbox, PC, and Android. Effortlessly switch between modes using the convenient physical mode switch.
- TMR Sticks: The G7 Pro features GameSir's Mag-Res TMR sticks, combining Hall Effect durability with traditional potentiometer performance. This advanced technology delivers stable polling rates for smooth, drift-free gaming with low power consumption.
- Hall Effect Analog Triggers: The GameSir precision-tuned Hall Effect analog triggers provide unmatched smoothness and linear input for precise control. Featuring clicky Micro Switch trigger stops, gamers can easily switch based on their preferences.
- 1000Hz Polling Rate on PC: Experience ultra-responsive gaming with a 1000Hz polling rate on PC, available through both wired and 2.4G wireless connections. This ensures instantaneous input registration, reducing lag and optimizing your performance for the most competitive gameplay.
- GameSir Nexus App: The G7 Pro is compatible with the upgraded GameSir Nexus app, which brings a significant upgrade over the original. It introduces powerful new features such as gyro settings, stick curve adjustments, and button-to-mouse mapping, giving you deeper customization and more control than ever before.
If it still crashes, send Plarium the right details
Plarium’s crash-support instructions ask you to provide a screenshot of the error, the circumstances in which the crash occurs, and both the Plarium Play and RAID logs. Follow the instructions in Plarium’s guide for crashes in Plarium Play.
- Screenshot: Capture the error message or the screen at the point of failure.
- Crash circumstances: Describe whether the launcher opens, what happens after you click Play, and whether the failure happens every time.
- Plarium Play log: Find
pp_log.txtin<install_path>PlariumPlaypp_log.txt. - RAID app log: Look under
PlariumPlayStandAloneAppsraid203log.txt. The203folder can vary with the game build, so the version number in your installation may differ.
Plarium also recommends keeping the game updated because updates can include fixes. If you use Steam, Epic Games Store, or Microsoft Store, specify that when seeking help: Plarium Play’s paths and procedures may not apply to those installations.
Quick Recap
Best Value
- Platform Compatibility: This PC controller is designed for Windows PC, Steam, Switch, Android, and iOS. Xbox-style asymmetric stick layout for PC gamers. Three modes cover all your devices. Please check your device compatibility before purchase
- Three Connection Modes: 2.4G wireless, Bluetooth, wired USB-C. PC gets native XInput/DirectInput. Switch pairs via Bluetooth, no adapter. This gaming PC controller switches devices seamlessly. Stable wireless minimizes random disconnects during gaming
- Hall Effect Precision: Hall effect joysticks and triggers eliminate stick drift. This gaming controller for PC delivers smooth, responsive input with no dead zones. Built for FPS, racing, and action games. Long-term precision for competitive PC gaming
- Back Buttons & Battery: Two programmable back buttons map combos and shortcuts. Textured grips with dual vibration. 1000mAh battery delivers up to 20H playtime. RGB can be turned off. A solid PC controller for gaming with custom back buttons
- ABXY Layout Switch: Press B + Minus + Plus to swap between PC and Switch modes. Features: 1000Hz polling rate, RGB lighting, turbo. Note: designed without mic jack or gyro sensor
Rank #4
- Multi-Platform PC Gaming Controller: Working with Switch, PC, Android, and iOS devices via Bluetooth, wired, and wireless dongle connections.
- Hall Effect Joysticks: Delivering enhanced recentering performance for smoother control and superior anti-drift capability. Plus, with anti-friction rings.
- 2-Way Trigger Lock: With trigger stops, gamers can toggle between short and long pull positions. Additionally, gamers can activate hair trigger mode by pressing M+LT/RT (triggers must be in the long pull position).
- 1000Hz Polling Rate: This ensures that your inputs are registered almost instantaneously, minimizing lag and maximizing your performance during competitive play.
- Mechanical Circular D-pad: Designed for quick reactions and accuracy in every direction, this D-pad elevates your gaming experience with superior responsiveness.
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