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1Scan for outdated or missing drivers - takes under a minute2Repair Windows errors before they cause bigger problems3Fix the driver behind crashes, sound loss and screen glitchesLeague of Legends disconnects usually trace back to one of three places: a Riot-side service problem, your internet provider or network path, or something local such as Wi-Fi, software, firewall, or device settings. Riot’s own troubleshooting guidance follows the same order: confirm the service is working first, then isolate your own connection. Without your error message, region, device, and connection details, no guide can pinpoint your exact cause, but the checks below narrow it down quickly.
First, pin down what “kicked out” means
“Kicked out” can describe several different events, and each points to a different place to look. Note which one matches your experience:
- Reconnect screen during a match: the connection dropped mid-game and the client tried to resume.
- Return to the client or login screen: the session ended and you were sent back before the game finished.
- An error code appears: write it down exactly. It is the most useful detail you can give Riot Support later.
- Internet drops in other apps too: this suggests the problem sits in your home network or with your provider rather than in the game.
- The client itself closes or crashes: this may be a software problem rather than a connection problem.
Riot’s Basic Connections Troubleshooting Guide (dated June 2, 2026, published in Polish; the wording here is an English paraphrase) sorts lag, packet loss, jitter, and instability into three origins: Riot’s end (server issues or outages), your ISP, or software, environmental, or hardware settings on your side. Use the three-way split as a starting map. Riot’s guidance does not establish a single universal cause for all of the behaviors above, so treat them as clues rather than proof of a particular fault.
Step-by-step checks, in order
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Check Riot’s service status for your region. If Riot reports an incident, local network changes are unlikely to fix it. Wait for the incident to clear, then test again. Where available, Riot also links a regional lag report that compares connection quality across recent games with other players and ISPs in your area. If the report shows problems shared by many players, your local settings are probably not the main cause.
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Test on a wired Ethernet connection. Riot recommends wired connections where possible, because wireless interference and radio signals can cause latency spikes and packet loss. If you have an Ethernet cable and a free port, connect directly to your router and play a few games. If the disconnects stop, Wi-Fi conditions are the likely variable. That result points toward wireless causes but does not by itself prove the root cause.
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Turn off VPNs and proxies during play. Riot’s basic guide advises against using them to connect to game servers. The exception is a specific routing test that Riot technical specialists have asked you to run.
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Check what else is using your connection. Streaming, large downloads, game or system updates, and other devices on the same network can all reduce connection quality. Pause them during a test session and compare the results.
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Update the network adapter driver if it is out of date. On Windows, open Device Manager, expand Network adapters, right-click your adapter, and choose Update driver. Do this only when the driver is actually outdated; updating without a reason is not a fix in itself.
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Advanced local settings: only if the basic checks don’t help
Riot’s Advanced Connections Troubleshooting Guide (dated September 9, 2025) covers firewall exceptions, DNS, and router port forwarding. These changes affect security and routing, so make them one at a time and note what you changed.
Firewall
Riot’s guide says disabling your firewall should be a temporary measure to find out whether it is causing the problem. Turn it off briefly, play a match, and switch it back on. If the firewall is the cause, a targeted exception for the game client is the lower-risk fix to try next. Do not disable your router’s firewall: Riot warns that doing so exposes your network to malicious scripts and software.
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DNS
The advanced guide covers switching to a public DNS server and flushing the DNS cache. On Windows, flush the cache by opening Command Prompt and running ipconfig /flushdns. Riot cautions that DNS changes can disrupt connectivity in some configurations. If the problems start or continue after a DNS change, revert to your previous DNS settings.
Router port forwarding
Port forwarding is configured inside your router’s admin interface and depends on the model. Use only the ports listed in Riot’s advanced guide, and record the original settings so you can restore them. Forwarding is not a routine first step; it belongs after the simpler checks have failed.
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Comparing the likely causes
| Likely cause | What it looks like | First test | What the test does not prove |
|---|---|---|---|
| Riot-side incident | Regional status shows an incident; the lag report shows problems shared by many players | Check regional service status and the lag report | Does not confirm your ISP or home network is clean |
| ISP or network path | Disconnects and lag across games regardless of device or time | Compare against the regional lag report; gather logs for Riot Support | Does not identify a specific provider or route fault |
| Wi-Fi interference | Problems on wireless that do not occur on a wired connection | Ethernet test | Does not isolate ISP or server causes |
| VPN, proxy, or heavy traffic | Problems that start when a VPN or proxy is active, or during downloads and streaming | Disconnect the VPN or proxy and pause other traffic | Does not show that traffic is the only factor |
| Firewall, DNS, or port forwarding | Problems that began after a security or network setting was changed | Temporary firewall test; revert the DNS change | Not a routine fix; changes carry security or connectivity risks |
| Adapter driver or device settings | An adapter driver that is out of date for your device | Update the driver through Device Manager | Not stated as the cause without evidence from your device |
When to collect logs and contact Riot Support
If the checks above don’t resolve the problem, gather evidence and open a support ticket. Riot states that match network logs can help investigate in-game lag, rubber-banding, and disconnections. The Riot Repair Tool can collect relevant game-folder information.
- Note the time of each disconnect, the error code, your region, your device, and whether you were on Wi-Fi or Ethernet.
- Follow the current Riot support page for the log files that match your operating system. The logs page used for this guidance is specifically for Mac, so its file locations should not be applied to Windows.
- Include the test results from the steps above. They show support staff which variables you have already ruled out.
What the evidence does not show
Riot’s guidance does not publish a figure for how often disconnects occur or how common any single cause is, so this article makes no frequency claim. Riot’s guides are dated and may be updated. Check the current support pages and your regional service status before you act on them.
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