Recommended Free Tools
If PS5 voice chat is not working, first identify whether the problem is with a PlayStation party or a game’s own voice chat. They use different controls. Then check the microphone mute state and input level, the audio output and chat balance, and finally the headset or network. You can test your setup with the DualSense controller’s built-in microphone, so you do not need a headset to begin.
First, identify which voice chat is failing
PS5 party voice chat is managed through Game Base. In-game voice chat is controlled by the individual game, and not every game offers it. If one works and the other does not, focus on the controls for the failing chat rather than changing every audio setting.
- Press the PS button to open the Control Center, then select Game Base.
- Open the voice chat card and check whether you have joined the intended party. An invitation or pending join request is not the same as being in the chat.
- Use the voice chat card to switch between party chat and game chat, where available. If the issue is only in one game, check that game’s instructions or official help for how to start and configure its voice chat.
If other players cannot hear you, check the microphone
The DualSense wireless controller includes a microphone that can be used for voice chat and voice input. It is a convenient way to test whether the issue is your headset or USB microphone rather than the PS5’s chat settings. PlayStation notes that not all devices work with PS5, so check a device’s compatibility with its manufacturer.
Check mute and input settings
- Check the DualSense mute button and its status indicator. If you are using a headset or USB mic, check its physical mute switch and any manufacturer controls too.
- Go to Settings > Sound > Microphone. Select the microphone you intend to use under Input Device.
- Choose Adjust Microphone Level and speak. Check that the meter responds and falls within the on-screen “Good” range.
- Review Microphone Status When Starting Voice Chat or Broadcast. If it is set to Switch to Mute, the PS5 automatically mutes the microphone when a chat begins.
If the input meter does not respond, select the controller microphone or another known-good input and test again. If the alternate input works, the original device, its mute control, or its connection is the likely branch to investigate. Reconnect the device before concluding that it has failed.
Quick wins for a faster PC:
Repair Windows errors before they cause bigger problemsFix Now →Scan for outdated or missing drivers - takes under a minuteDriver Scan →#1 Best Overall
- 【Amazing Stable Connection-Quick Access to Games】Real-time gaming audio with our 2.4GHz USB & Type-C ultra-low latency wireless connection. With less than 30ms delay, you can enjoy smoother operation and stay ahead of the competition, so you can enjoy an immersive lag-free wireless gaming experience.
- 【Game Communication-Better Bass and Accuracy】The 50mm driver plus 2.4G lossless wireless transports you to the gaming world, letting you hear every critical step, reload, or vocal in Fortnite, Call of Duty, The Legend of Zelda and RPG, so you will never miss a step or shot during game playing. You will completely in awe with the range, precision, and audio quality your ears were experiencing.
- 【Flexible and Convenient Design-Effortless in Game】Ideal intuitive button layout on the headphones for user. Multi-functional button controls let you instantly crank or lower volume and mute, quickly answer phone calls, cut songs, turn on lights, etc. Ease of use and customization, are all done with passion and priority for the user.
- 【Less plug, More Play-Dual Input From 2.4GHz & Bluetooth】 Wireless gaming headset adopts high performance dual mode design. With a 2.4GHz USB dongle, which is super sturdy, lag＜30ms, perfectly made for gamers. Bluetooth mode only work for phone, laptop and switch. And 3.5mm wired mode (Only support music and call).
- 【Wide Compatibility with Gaming Devices】Setup the perfect entertainment system by plugging in 2.4G USB. The convenience of dual USB work seamlessly with your PS5,PS4, PC, Mac, Laptop, Switch and saves you from swapping cables.
If you cannot hear chat, check output and volume controls
A working microphone does not guarantee that chat audio is routed to the device you are listening on. Check the PS5 output settings and the voice chat card before treating this as a network or headset problem.
- Go to Settings > Sound > Audio Output and confirm the intended Output Device.
- Check Output to Headphones and headphone volume.
- Open the Control Center voice chat card. Make sure Mute All is not active, and check the chat audio balance.
- If only one participant is too quiet, select that participant in the voice chat card and adjust their volume.
- If the problem affects only in-game chat, check whether Mute Game Voice Chat is enabled. This control affects game chat audio.
Test the headset or microphone before changing the network
Reconnect the headset or USB microphone and make sure its own mute control is off. Then select it again under Settings > Sound > Microphone > Input Device and see whether the input meter responds. If possible, compare it with the built-in DualSense microphone or another known-good input. This helps distinguish a device or connection fault from a PS5 setting problem without buying new equipment.
Rank #2
- Hear your Voice Level with Variable Mic Monitoring
- Low-Latency 2.4GHz Wireless plus Bluetooth 5.2 Connectivity
- Amplified 40mm Drivers for Powerful Spatial Audio
- QuickSwitch Button for Seamless Wireless to Bluetooth Switching
- Four Turtle Beach Audio EQ Modes
If the built-in mic works but an accessory does not, consult the accessory manufacturer’s compatibility and troubleshooting information. Do not assume that a headset that connects physically is supported for every PS5 audio feature.
If party chat drops or the mic icon flashes, troubleshoot connectivity
When party voice chat disconnects or the microphone icon flashes during party chat, PlayStation’s troubleshooting guidance recommends checking the internet connection. If possible, try a wired connection, then restart both the console and the internet equipment.
Rank #3
- Compatible with PlayStation 5, PlayStation 4, PC & Mobile Devices Only
- Mappable Wheel and Mode Button for Customizable Functions
- QuickSwitch Button for Seamless Wireless to Bluetooth switching
- Flip-to-Mute Mic with A.I.-Based Noise Reduction
- Multiplatform, Low-latency 2.4GHz Wireless plus Bluetooth 5.2
- Power off the PS5 and your modem or router.
- Leave the internet device powered off for five minutes, then turn it back on and allow it to reconnect.
- Restart the PS5 and test party chat again.
PlayStation’s Australia voice chat troubleshooting page also lists these router ports: TCP 80, 443, 3478, 3479, 3480 and UDP 3478, 3479, 49152–65535. Port configuration is an advanced step, not a guaranteed fix. Ask your internet service provider for guidance before changing router settings.
When to check service, account, or game settings
If the microphone and output tests work but chat still fails, check PlayStation’s current service status, your account’s communication and privacy settings, and any relevant parental controls. The settings and steps to start in-game chat depend on the specific game, so consult its official help if only that title is affected.
Rank #4
- Zero-Latency, Interference-Free Wireless Gaming Headset: Powered by proprietary 2.4GHz wireless technology, the NUBWO G06 ensures flawless connectivity during intense gaming sessions, including FPS and RPG titles. Seamlessly use wireless peripherals (keyboards, mice, controllers) alongside Wi-Fi networks without interference, delivering 0ms audio latency and 100% uninterrupted immersion
- 100-Hour Uninterrupted Gaming: Powered by a 1200mAh high-capacity battery and Proprietary Low-Power Chipset Technology, the NUBWO G06 delivers 50% reduced energy consumption, enabling 100 hours of uninterrupted gameplay
- Dual Wireless Freedom: Equipped with dual wireless technology (2.4GHz + Bluetooth 5.3), the headset ensures zero-compromise multitasking. While the 2.4GHz dongle connects to gaming consoles (PS5, PS4, PC) for ultra-low-latency audio, the Bluetooth 5.3 simultaneously links to your smartphone. Miss no critical calls—even during intense gaming sessions—as a single power button press instantly answers incoming calls without disrupting gameplay
- Triple Mode All Devices Compatible: Seamlessly switch between 2.4GHz wireless (dongle-connected for PC/PS5/PS4), Bluetooth 5.3 (mobile/tablet pairing), and 3.5mm wired modes (Xbox/Switch compatibility) with zero latency, offering universal device adaptability and uninterrupted gaming immersion （Xbox Series only supports 3.5mm wired）
- Immersive Sound Sync for Competitive Edge: Equipped with a 50mm composite diaphragm driver, this headset delivers immersive 3D surround sound—command the explosive audio of RPG epics and pinpoint tactical footsteps in FPS battles. Powered by a proprietary wireless chip, achieve seamless audio-video synchronization for true-to-life immersion
When to contact PlayStation Support
If the problem persists after the relevant device, settings, and connection checks, use PlayStation Support’s troubleshooting and repair routes. PlayStation’s contact guide directs users to PlayStation Repairs for arranging a repair and connectivity troubleshooting; system-software problems have separate Safe Mode and update instructions.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Official guidance
- How to use party voice chat on PS5 consoles (PlayStation Support, US)
- Voice chat troubleshooting (PlayStation Support, Australia)
- How to change audio settings on PlayStation 5 console (PlayStation Support, Philippines)
- How to contact PlayStation Support (PlayStation Support, US)
Menu labels and device guidance can vary by system software and region.
What’s actually slowing this PC down?
Pick the symptom - the matching free tool is one click away.
Quick Recap
Best Value
- 【Dual-Mode Wireless with Ultra-Low Latency】Enjoy both 2.4 GHz and Bluetooth 5.4 connectivity with a guaranteed maximum latency of 20 ms. Whether you’re on devices, you get rock-solid audio synchronization for split-second reactions.
- 【4-in-1 Universal Connectivity】AOC PS5 Headset is equipped with USB-A, Type-C, Bluetooth 5.4, and 3.5 mm wired modes, this single gaming headset wireless plugs into consoles, mobile devices, and more—eliminating the need for multiple adapters or extra purchases. * Bluetooth modes are incompatible with PS5, PS4.
- 【High-Resolution 7.1 Virtual Surround Sound】AOC PC Gaming Headphones is equipped with dual acoustic chambers and 50 mm graphene diaphragms, plus a built-in DAC delivering 96 kHz/24-bit output, this wireless gaming headset reproduces directional footsteps, reloads, and ambient effects with pinpoint clarity.
- 【Lightweight, Ergonomic Comfort】Weighing just 239 g, the wireless gaming headphones features protein-leather earcups with breathable foam and an adjustable headband that maintains even clamp pressure. Extended sessions remain fatigue-free, even after hours of play.
- 【Long-Lasting Battery with Fast Charge】The AOC over-ear wireless gaming headset can power through up to 45 hours of gameplay on a single charge. A full recharge takes only 2 hours via USB-C, and you can continue gaming while charging so you’ll never be sidelined when the battery runs low.
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
