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Kapp’n’s Family Hotel: How to Unlock and Use the Resort Hotel

Kapp’n’s Family Hotel is the Resort Hotel in the free Ver. 3.0 update. Find it on the pier, prepare themed rooms, deliver island goods and earn souvenir-shop tickets.
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Kapp’n’s Family Hotel—called the Resort Hotel in Nintendo’s feature description—is part of the free Ver. 3.0 update for Animal Crossing: New Horizons. After the update, find the hotel on the pier beside Kapp’n’s boat, help Leilani prepare themed guest rooms and fulfill delivery orders, then spend the hotel tickets you earn at the souvenir shop. The hotel is separate from the paid Happy Home Paradise DLC.

How do I unlock the hotel?

If you have an established island save, install the free Ver. 3.0 update and check Isabelle’s morning announcement. Nintendo Life reports that Isabelle flags the hotel after the update; the hotel is on the pier next to Kapp’n’s boat, though the pier’s location varies by island. Nintendo’s Animal Crossing: New Horizons feature page describes it as a seaside hotel run by Kapp’n and his family.

For a new or restarted save, an exact unlock checklist is not confirmed by the sources available. GamesRadar reports that a three-star island and Kapp’n’s presence are required, but that is a secondary guide claim, not an official progression rule. FPSHUB proposes a Resident Services threshold as a guess. If the hotel does not appear, progress your island and check Isabelle’s announcements again rather than treating a particular rating or building milestone as definitive.

How do I start decorating guest rooms?

  1. Go to the hotel on the pier and speak with Leilani. Nintendo Life says she takes you to the first room.
  2. Follow the assigned theme and furnish the room. Nintendo Life reports eight rooms to complete and recommends entering decorating mode with Down on the D-pad, then using the Recommended items list to find suitable furniture.
  3. Keep the entrance clear. Nintendo Life advises against blocking it while decorating.

Room count and control details above are reported by Nintendo Life’s guide; Nintendo’s official feature description confirms the themed-room decorating activity.

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#1 Best Overall
Animal Crossings New Horizons - Nintendo Switch [Digital Code]
  • Build your community from scratch on a deserted island brimming with possibility; Create your personal getaway and customize your character, home, decorations, and even the landscape itself
  • Collect materials to construct everything from furniture to tools. Then, use what you create to give your island a personal touch
  • Watch as the time of day and seasons match real life—even your hemisphere. Each day holds potential for surprises and discoveries
  • Get to know the island residents, garden, fish, decorate, hunt for fossils, and more.
  • Show off your paradise – play on the same system with a total of 4 people, or play together online or over local wireless for fun with up to 8 players

How do deliveries and hotel tickets work?

Complete delivery orders using DIY recipes and island resources. Nintendo says Kapp’n carries these items across the seas. Decorating guest rooms and fulfilling deliveries both earn hotel tickets, which you can exchange for souvenirs in the hotel shop.

GamesRadar reports that players can decorate two rooms per day for 200 tickets per room, or 400 tickets in total. Those are guide-reported quantities, not figures stated in Nintendo’s feature description.

Rank #2
Animal Crossing: New Horizons - For Nintendo Switch (AUS VERSION)
  • Share Your Paradise - Show off your island utopia to family and friends - or pack your bags and visit theirs.
  • Get Building - Experience a robust new crafting system - collect materials to construct everything from furniture to tools!
  • Create Your Perfect Getaway - Craft everything from tools to creature comforts as you create and customize your island community.
  • Explore Your Island - Collect bugs, decorate your paradise throughout the day, or enjoy sunset on the beach while fishing in the ocean.
  • Play Together - Up to eight players can reside on an island; four residents of the same island can play together simultaneously on a single system.

Can amiibo invite hotel guests?

Compatible amiibo can invite selected characters to stay at the Resort Hotel. Nintendo also says selected The Legend of Zelda and Splatoon amiibo unlock themed items and certain characters. Compatibility is specific: check that an amiibo supports the character or content you want rather than assuming every figure or card works.

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Is the hotel part of Happy Home Paradise?

No. Nintendo lists the Resort Hotel among features in the free Ver. 3.0 update, while describing Happy Home Paradise separately as paid DLC and as content included with Nintendo Switch Online + Expansion Pack. You do not need to buy that DLC to access the hotel update.

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Quick Recap

Bestseller No. 1
Animal Crossings New Horizons - Nintendo Switch [Digital Code]
Animal Crossings New Horizons - Nintendo Switch [Digital Code]
Get to know the island residents, garden, fish, decorate, hunt for fossils, and more.
$59.88
Rank #3
Animal Crossing: New Horizons - Happy Home Paradise - Nintendo Switch [Digital Code]
  • Take in-game photos of your designs and add them to your portfolio. Show them to other characters and you may get more requests to create vacation homes. Share the photos with other players using the in-game Showroom in the Happy Home Network app and they can tour your personally-designed resort islands or go tour theirs for some relaxation and inspiration.
  • Purchase the Animal Crossing: New Horizons – Happy Home Paradise DLC from Nintendo eShop, or download and play it as part of an active Nintendo Switch Online plus Expansion Pack membership at no extra cost.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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