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Fix the driver behind crashes, sound loss and screen glitchesFind Drivers →Clear out junk files and repair common Windows errorsFree Scan →If Baldur’s Gate 3 reports a DirectX error or crashes, there isn’t one confirmed fix for every PC. Record the exact error text, when the crash happens, and whether you launch through Steam or GOG; then test the steps below one at a time. Larian’s official troubleshooting covers software conflicts, game files, renderer choice, graphics settings, drivers, Windows options, and crash diagnostics.
Before changing anything, note what fails
Write down the full error message or code, such as DXGI_ERROR_DEVICE_REMOVED if that is what appears. Note whether the game fails on startup, during loading, or in gameplay, which renderer is selected, and whether you use Steam or GOG. These details make it easier to tell whether a change affected the problem and to report it accurately if you contact support.
Baldur’s Gate 3 lists DirectX 11 as its default API and also provides Vulkan 1.1. An error described as a “DirectX error” does not, by itself, identify the cause. The official system requirements page lists both APIs; it does not establish that one is generally more stable or faster on every PC.
Try these 8 fixes in order
1. Close overlays and non-essential background programs
Temporarily close likely conflicts, including game overlays, graphics-tweaking or monitoring utilities, chat programs, and antivirus or firewall software. Larian lists these kinds of programs among possible sources of issues. Test the game, then restore any protection you disabled. A successful test is a clue, not proof that a particular program caused the crash. See Larian’s startup-crash guidance and graphical-issues guidance.
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2. Verify the installed game files
Use your storefront’s built-in repair check rather than assuming the installation is damaged.
- Steam: Open the game’s Properties and use the installed-files verification option (called “Verify integrity of game files” in Steam’s interface).
- GOG Galaxy: Open the game’s Manage Installation menu and choose Verify/Repair.
When the check finishes, launch the game and see whether the same error recurs. Larian documents these steps in its startup-crash FAQ.
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3. Switch between DirectX 11 and Vulkan
Choose the other renderer in the launcher and test the same point in the game. Larian explicitly recommends this comparison for startup trouble: “In the launcher, try switching between DirectX 11 and Vulkan, as applicable, to see if that gets the game to start.” Record which renderer you tested and whether it changes the result. If the game cannot reach its launcher, note that too. This is a diagnostic comparison, not evidence that either API is inherently defective. Larian recommends renderer switching for startup crashes, graphical issues, and gameplay crashes.
4. Reduce graphics load and try another display mode
Lower graphics settings and resolution, then test Windowed or Fake Fullscreen instead of the current display mode. If your monitor refresh rate is above 60 Hz, Larian’s graphics FAQ suggests testing a 60 FPS cap. Change one setting at a time so you can identify whether it affects the crash; these are troubleshooting adjustments, not universal fixes. See Larian’s graphical-issues guidance.
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5. Check for graphics-driver updates
Larian notes that relevant components are normally included with graphics drivers and that manual driver updates have been reported to resolve some crashes. Check for updates through the official support channel for your GPU manufacturer. The available guidance does not identify a particular driver version as the answer for this error, so avoid third-party driver-download sites and do not treat an update as a guaranteed fix. See Larian’s startup-crash FAQ.
6. Try launching the game executable directly
Larian suggests testing the executable in the game installation’s bin folder, including bg3_dx11.exe for DirectX 11 and bg3.exe for Vulkan. You can also test running the executable as administrator. Find the actual installation folder through your storefront; paths vary by installation and should not be copied from a different PC. If direct launch behaves differently from the launcher, include that result in your notes. See Larian’s startup-crash FAQ and graphical-issues guidance.
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7. Test Windows compatibility options one at a time
For the game executable, Larian’s graphical-issues page suggests testing these Windows options:
- Set the high-DPI scaling override to Application.
- Run the program as administrator.
- Disable fullscreen optimizations.
- If needed, test Windows 7 or Windows 8 compatibility mode.
Change one option, test, and undo it if it makes no difference or worsens the problem. These are diagnostic options, not settings every player should enable. See Larian’s graphical-issues guidance.
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8. Collect crash details and contact support
If the problem persists, check Windows Event Viewer for an error code or faulting module. Larian also advises contacting Support with a dxdiag report if gameplay crashes continue. Include the exact error, the point where it occurs, whether DirectX 11 or Vulkan was selected, which steps you tried, and any relevant Event Viewer details. Larian’s instructions are in its startup-crash FAQ and gameplay-crash guidance.
What your renderer test can tell you
Compare DirectX 11 and Vulkan on your own PC using the same launch or gameplay situation. If one runs where the other fails, that is useful information for choosing a working mode and for a support report; it does not establish a general performance or stability ranking. The official requirements page confirms both APIs are available but does not provide a controlled comparison across PCs: Baldur’s Gate 3 system requirements.
When not to buy hardware
A DirectX error alone is not evidence that your graphics card or power supply needs replacing. The official troubleshooting steps focus first on software conflicts, files, renderers, settings, drivers, Windows options, and diagnostics. Consider hardware service or replacement only if machine-specific diagnosis identifies a hardware fault.
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