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Yes—Steam Store DLC can usually be refunded within 14 days if the base game has been played for less than two hours since the DLC purchase and the DLC has not been consumed, modified, or transferred. Some third-party DLC is excluded, and a request outside the standard rules is reviewed but not guaranteed to be approved.
Steam’s DLC refund rules
Steam’s refund policy, last updated April 23, 2024, sets these conditions for DLC bought from the Steam Store:
- Request within 14 days of purchase. The window starts on the date you bought the DLC.
- Less than two hours of playtime in the underlying title since the DLC purchase. Steam measures playtime in the game the DLC is for, not just time spent using the DLC.
- The DLC must not have been consumed, modified, or transferred.
These conditions are not an automatic refund: they determine whether a purchase falls within Steam’s standard policy.
When DLC may not qualify
Consumed, modified, or transferred content
If you have used the DLC in a way that consumes or changes it, or transferred it, it does not meet the standard refund condition. Check what has happened to the content before submitting your request.
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- International (UK) Version
- 7.4” diagonal, HDR OLED, 1280 x 800 x RGB, up to 90Hz Refresh rate, High performance touch, <0.1 ms Response time, 1,000 nits peak brightness (HDR), 600 nits (SDR)
- SteamOS 3.0 (Arch-based)
- 512GB NVMe SSD, 16GB LPDDR5 on-board RAM (5500 MT/s quad 32-bit channels), microSD UHS-I supports SD, SDXC and SDHC
- 6 nm AMD APU, CPU: Zen 2 4c/8t, 2.4-3.5GHz (up to 448 GFlops FP32
Some third-party DLC
Steam excludes some third-party DLC from refunds. Its policy gives irreversible character leveling as an example; nonrefundable exceptions are identified on the DLC’s Store page before purchase.
Purchases made outside Steam
Steam says it cannot refund purchases made outside Steam, such as third-party CD keys. For those purchases, contact the seller you bought from.
How to check eligibility and request a refund
- Check the DLC purchase date against the 14-day window.
- Check the underlying game’s playtime since that DLC purchase. It must be less than two hours for the standard policy.
- Confirm that the DLC has not been consumed, modified, or transferred, and check the Store page for a nonrefundable notice.
- Go to Steam Support and submit a refund request for the purchase.
If your request does not meet the listed conditions, you can still submit it. Steam says it will review requests outside the standard rules, but does not guarantee approval.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Additional rights may depend on where you live
Steam’s policy notes that some jurisdictions may provide additional refund rights in circumstances such as a faulty game. Whether those rights apply depends on your location and situation; the policy does not determine an individual legal claim.
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Best Value
- Valve is entering the gaming console marketplace with the new Steam Deck, a console geared towards PC gamers. The Steam Deck can be docked to a monitor, and used as a PC, or docked to a TV.
- Players can play a huge variety of games at any time with the comfort of a console and the freedom of a PC. Not anti-glare screen.
- Like the name suggests, the Steam Deck will include upgraded 1TB storage, and will include a carrying case. A micro SD slot will also enable expanded storage.
- Valve partnered with AMD to create a specialized APU optimized for handheld gaming, and Valve says the chip will deliver performance to run AAA gaming titles.
- The Steam Deck is outfitted with a 7-inch touchscreen, and two trackpads under the control sticks that allow gamers to operate games never designed outside of mouse and keyboard capabilities.
Rank #4
- 512 GB NVMe SSD: Fast storage for quicker game load times and space for larger game libraries.
- OLED Display: 1200x800 resolution with deep contrasts and vibrant colors for a captivating visual experience.
- Custom AMD APU: Power-efficient Zen 2 CPU and RDNA 2 GPU for desktop-level gaming performance.
- Expandable Storage: Add more space with a microSD card slot, ensuring you can bring even more games with you.
- Versatile Controls: With built-in thumbsticks, trackpads, and touchscreen controls, you have full control over your gaming experience.
Rank #3
- 【Upgraded】We sells product with professionally upgraded to 2TB SSD. Original Seal is opened for upgrade ONLY.
- 【Stunning 7.4" HDR OLED & 90Hz Motion】 Experience striking contrast and brilliant clarity with the all-new 7.4-inch HDR OLED display. Designed from the ground up for gaming, it features a 90Hz refresh rate for smooth motion and pure blacks. This handheld is capable of delivering an immersive visual experience, ensuring your Steam library looks better than ever with vibrant colors and amazing motion rendition.
- 【30-50% More Battery & Efficient Performance】 Play your favorites longer with up to 50% more battery life. By fitting a larger battery and a power-efficient OLED panel, this device provides extended gameplay sessions. It’s the perfect travel companion for long flights or commutes. The updated AMD APU ensures high-speed performance for AAA titles while maintaining incredible energy efficiency.
- 【3X Faster Downloads with Wi-Fi 6E】 Never wait for a game again. Equipped with Wi-Fi 6E, this Steam Deck OLED offers increased bandwidth and lower latency, delivering downloads up to 3 times faster than previous models. This ensures stable online play and rapid updates, making it the most reliable wireless gaming handheld for modern high-speed home networks.
- 【Responsive Touch & Enhanced Connectivity】 Enjoy a vastly improved touchscreen with higher fidelity and faster haptics. We’ve added a dedicated Bluetooth antenna to improve connections for multiple controllers. Whether using the built-in trackpads or the included external controller, this allows for precision play in everything from FPS to complex strategy games.
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
