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God of War Black Screen on Startup: PC Troubleshooting for God of War (2018) and Ragnarök

Official PC troubleshooting steps for a God of War black screen on launch, with separate guidance for the 2018 game and Ragnarök.
Length3 min Posted Quest giverVGSources Team
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A black screen on launch does not have one confirmed fix for every PC. First identify whether you mean God of War (2018) or God of War Ragnarök: they have separate official support pages and different documented troubleshooting. The steps below apply to the PC versions; they are not PlayStation console instructions.

Start with the right game and platform

Check the game’s exact title in your library. Santa Monica Studio maintains separate PC support resources for God of War (2018) PC and God of War Ragnarök PC. The directory guidance below is specifically for the 2018 game; do not apply it to Ragnarök or a console without support for doing so.

Troubleshoot God of War (2018) on PC

1. Check the launch-failure folder

Santa Monica Studio’s Low Frequency Crash support article says to check for this directory:

C:Users[Your Username]Saved GamesGod of War

Replace [Your Username] with your Windows account name. If the directory does not exist, create it and try launching the game again. This is the studio’s specific launch-failure check, not a guarantee that the folder is the cause of every black screen.

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2. Verify the installed game files

Corrupt or incomplete installation files can prevent a game from starting. Santa Monica Studio’s Inconsistent Performance article explains how to verify the installation through Steam or Epic Games Store. Use the verification option for the storefront where you own the game, then try launching again.

3. Update graphics drivers and Windows

The studio’s launch and performance troubleshooting guidance recommends updating the graphics driver and making sure Windows is up to date. Install updates appropriate for your PC, restart if requested, and test the game again.

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4. Compare your PC with the game’s requirements

Requirements can help identify an unsupported or underpowered configuration, but they do not identify the cause of a black screen by themselves. Steam’s listing specifies the following for God of War (2018) PC:

Specification Minimum Recommended
Operating system Windows 10 not stated in Steam’s recommended listing
Processor Intel i5-2500k or AMD Ryzen 3 1200 Intel i5-6600k or AMD Ryzen 5 2400G
Memory 8 GB RAM 8 GB RAM
Graphics NVIDIA GTX 960 (4 GB) or AMD R9 290X (4 GB) NVIDIA GTX 1060 (6 GB) or AMD RX 570 (4 GB)
DirectX Version 11 Version 11
Storage 70 GB available space 70 GB available space

These are Steam’s published requirements for the 2018 PC game; check the current Steam listing for any changes. PlayStation’s God of War for PC page also lists a 70 GB HDD minimum and recommends a 70 GB SSD. That storage recommendation is not evidence that buying an SSD will fix a startup black screen.

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Troubleshoot God of War Ragnarök on PC

1. Update the game

Santa Monica Studio’s historical Patch 4 notes, dated October 1, 2024, say it “Fixed a crash related to authentication flow when booting the game.” The notes document a past fix; they do not show that authentication is behind every current black screen. Make sure your installed copy is current.

2. Verify the installation

The studio’s Patch 5 notes describe a fix that prevented a boot crash caused by corrupt or missing files and said the game would ask the user to verify the installation. Use your storefront’s file-verification feature if the game still will not start. These notes establish that installation problems have caused boot crashes, not that verification will resolve every black screen.

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If the screen is still black

Record the exact game, storefront, Windows version, graphics card, driver version, and what happens after you press Play. Then contact the relevant official support route linked from the game’s PC support page. No reviewed official guidance establishes a universal fix or shows that replacing hardware will resolve this symptom; use the game’s own requirements to assess compatibility rather than buying parts based only on a black screen.

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