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How to Clear the Star Citizen Launcher Cache

Use the RSI Launcher’s built-in CLEAR LAUNCHER CACHE control under Settings → Application settings, then retry the launcher.
Length2 min Posted Quest giverVGSources Team
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Open the RSI Launcher, click the arrow beside the RSI logo in the upper-left, and choose Settings. Under Application settings, click CLEAR LAUNCHER CACHE. Then reopen or retry the launcher and check whether it downloads the manifest, verifies files, and continues installation.

Clear the cache in the RSI Launcher

  1. Open the RSI Launcher.
  2. Click the arrow next to the RSI logo in the upper-left corner.
  3. Select Settings.
  4. Under Application settings, click CLEAR LAUNCHER CACHE.
  5. Retry the launcher and see whether the manifest downloads and the file check or installation completes.

RSI’s launcher troubleshooting guide says the launcher uses two cache folders to help it open and load faster. It identifies the in-app button as the supported way to clear them.

If the launcher is still stuck checking for updates

Check the available space on the drive where Star Citizen is installed. RSI notes that the launcher may not fully check available and required storage before installation or verification, so insufficient space can be relevant even when the launcher appears to be checking files. See RSI’s guide to a launcher stuck checking for updates.

Know which troubleshooting action you need

Action What it affects When to consider it
Clear Launcher Cache Launcher cache, cleared from Settings. Start here for launcher troubleshooting; RSI describes it as a less drastic option than deleting launcher and game files.
Verify game files Installed game files. Use this separate check when troubleshooting corrupted or broken files, including frequent crashes or errors. See RSI’s launcher installation and file-check guidance.
Delete the USER folder Player-specific settings and other client information; the folder is rebuilt when the game runs again. Consider this as a distinct, more involved client troubleshooting step. Rename or preserve the folder first if you want to keep custom settings. See RSI’s login troubleshooting guidance.
Delete launcher and game files Launcher and game installation files. This is a substantially more extensive removal procedure. RSI advises saving custom profiles, keybindings, and user.cfg, as well as relevant log files, before proceeding. See RSI’s deletion instructions.

When cache clearing does not address the problem

Clearing cache is a troubleshooting step, not a guaranteed fix for every launcher or login issue. RSI lists multiple launcher instances and network or VPN interference among possible causes of some login and session errors. For those symptoms, consult its Error Code 19000 / 19005 guide rather than repeatedly clearing cache.

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