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How to Complete the Mall Chained Man Puzzle in Tormented Souls 2

The Mall chained man puzzle requires a Gold Ring hidden inside the arcade’s one-eyed teddy bear. Here’s the exact route from the Pharmacy mini-fridge to Zacarias.
WorldTormented Souls 2 Length2 min Posted Quest giverVGSources Team
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To free Zacarias, use the Gold Ring on his left hand on the Mall’s Lower Floor. The ring is hidden inside the one-eyed teddy bear in the Amusement Arcade claw machine. To reach it, you’ll need to restore Mall power, retrieve the Box Cutter from the Dojo, and collect Coins from the taped payphone in the Town.

Before you start: restore power in the Mall

The claw machine needs power. Follow the Mall route through the door marked with a danger sign to reach the room with the power panel, as described in the Mall walkthrough. The walkthrough sources cited below are secondary guides; this route is supported by their descriptions, but later game updates were not checked.

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Get the Box Cutter and arcade Coins

Open the Pharmacy mini-fridge

  1. Inspect the back of the Instant Photo clue.
  2. Set the mini-fridge colors from left to right to Blue (A), Yellow (B), Red (C).
  3. Take the Dojo Key and First Aid Kit from the fridge.

Take the Box Cutter from the Dojo

Use the Dojo Key to enter the Dojo on the Mall’s upper floor. The Box Cutter is in the washroom at the back.

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Get Coins from the taped payphone

Return to the Commercial District and use the Box Cutter on the tape covering the ringing Town payphone. After the call, collect the Coins from the phone’s coin slot. You will use the Box Cutter again to open the teddy bear.

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Win the one-eyed teddy bear

Return to the Amusement Arcade and use the Coins on the powered claw machine. The Letter to Zacarias identifies the one-eyed teddy bear as the target; the detailed route places it at the far right in the middle. Use the machine’s arrows to position the claw, then press the red button. The walkthroughs do not report an alternative solution or target.

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Cut open the bear and free Zacarias

  1. Examine the teddy bear in your inventory.
  2. Use the Box Cutter on its stomach and take the Gold Ring inside.
  3. Go to Zacarias on the Mall Lower Floor and inspect him.
  4. Use the Gold Ring on his left hand.

Zacarias disappears when the curse is lifted, opening the door behind him to the Backstreets. That route leads onward toward the Processing Plant.

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If you are stuck, check the missing item

  • No Box Cutter: solve the Pharmacy mini-fridge as Blue, Yellow, Red; use the Dojo Key on the upper-floor Dojo and check the washroom at the back.
  • No Coins: take the Box Cutter to the taped ringing payphone in the Town and collect the Coins after the call.
  • Have the Gold Ring: return to Zacarias on the Lower Floor and use it on his left hand.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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