Quick wins for a faster PC:
Repair Windows errors before they cause bigger problemsFix Now →Fix the driver behind crashes, sound loss and screen glitchesFind Drivers →Start with the Roblox Help Center. If its articles do not solve the problem, submit the official Roblox Support form. The form is the standard route for account and billing questions; the phone number listed in Roblox’s Terms of Use is not accompanied by published call hours or a response-time guarantee.
Contact Roblox through its Help Center and support form
- Search the Help Center for your issue and follow the article if it answers your question.
- If you still need help, open the Support form and select the category that best fits the problem.
- Enter the Roblox username affected. If more than one account is involved, list each username in the issue description.
- Choose the device involved. For a purchase issue, identify where the purchase was made as well.
- Describe what happened and include relevant details. For billing, give the payment type, dates, amounts, and any error message. For a gift-card or toy-code problem, include the PIN or number and the error message. Roblox may ask you to provide a screenshot.
Can you call Roblox customer service?
Roblox’s Terms of Use lists (888) 858-2569. Roblox’s Contact Us article directs users who need further assistance to fill out the support form. The official sources cited here do not specify phone hours, whether calls are answered live, or how quickly Roblox will respond, so the listed number should not be treated as a guaranteed live-support line.
Choose the right route for your problem
Lost access or a hacked account
Try Roblox’s password reset process first. If that does not work, use the support form and provide the first email address added to the account or the billing email used for the first payment; Roblox says these details can help verify ownership, but they do not guarantee account recovery. Roblox recommends removing suspicious downloads or browser extensions and enabling two-step verification. If you are seeking help recovering lost inventory or currency after an account compromise, Roblox says to contact it within 30 days of the compromise. See Roblox’s hacked-account guidance.
Unauthorized or unfamiliar charges
Check the charge descriptor and follow the instructions for the payment method. For applicable card, PayPal, or Google Play charges, Roblox says to contact Customer Support before disputing the charge. A charge labeled “Xsolla*Roblox” should be taken to Xsolla. For purchases processed by Apple/iTunes, Microsoft, PlayStation, Meta Quest, Samsung, or Amazon, refund requests must go to that provider rather than Roblox. See Roblox’s unauthorized-charge and refund instructions.
#1 Best Overall
- TRIFORCE TITANIUM 50 MM DRIVERS — Our cutting-edge proprietary design divides the driver into 3 parts for the individual tuning of highs, mids, and lows—producing brighter, clearer audio with richer highs and more powerful lows
- HYPERCLEAR CARDIOID MIC — An improved pickup pattern ensures more voice and less noise as it tapers off towards the mic’s back and sides, with the sweet spot easily placed at the mouth because of the mic’s bendable design
- ADVANCED PASSIVE NOISE CANCELLATION — Sturdy closed earcups fully cover the ears to prevent noise from leaking into the headset, with its cushions providing a closer seal for more sound isolation
- LIGHTWEIGHT DESIGN WITH MEMORY FOAM EAR CUSHIONS — At just 240 g, the headset features thicker headband padding and memory foam ear cushions with leatherette to keep gaming in peak form during grueling tournaments and training sessions
- WORKS WITH WINDOWS SONIC — Make the most of the headset’s powerful drivers by pairing it with lifelike surround sound that places audio with pinpoint accuracy, heightening in-game awareness and immersion
Problems joining an experience or using Roblox
For platform problems or trouble joining an experience, Roblox points users to its status page.
Building, scripting, or creator features
For development questions, Roblox directs creators to its Creator Documentation and the DevForum.
Rank #2
- 【Amazing Stable Connection-Quick Access to Games】Real-time gaming audio with our 2.4GHz USB & Type-C ultra-low latency wireless connection. With less than 30ms delay, you can enjoy smoother operation and stay ahead of the competition, so you can enjoy an immersive lag-free wireless gaming experience.
- 【Game Communication-Better Bass and Accuracy】The 50mm driver plus 2.4G lossless wireless transports you to the gaming world, letting you hear every critical step, reload, or vocal in Fortnite, Call of Duty, The Legend of Zelda and RPG, so you will never miss a step or shot during game playing. You will completely in awe with the range, precision, and audio quality your ears were experiencing.
- 【Flexible and Convenient Design-Effortless in Game】Ideal intuitive button layout on the headphones for user. Multi-functional button controls let you instantly crank or lower volume and mute, quickly answer phone calls, cut songs, turn on lights, etc. Ease of use and customization, are all done with passion and priority for the user.
- 【Less plug, More Play-Dual Input From 2.4GHz & Bluetooth】 Wireless gaming headset adopts high performance dual mode design. With a 2.4GHz USB dongle, which is super sturdy, lag＜30ms, perfectly made for gamers. Bluetooth mode only work for phone, laptop and switch. And 3.5mm wired mode (Only support music and call).
- 【Wide Compatibility with Gaming Devices】Setup the perfect entertainment system by plugging in 2.4G USB. The convenience of dual USB work seamlessly with your PS5,PS4, PC, Mac, Laptop, Switch and saves you from swapping cables.
Privacy requests for a user under 13
Roblox’s Privacy and Cookie Policy says a parent or guardian should submit the support form for a privacy request involving a user under 13. The policy also lists separate privacy contacts; those are not the general customer-support number.
Quick Recap
Best Value
- ADVANCED PASSIVE NOISE CANCELLATION — sturdy closed earcups fully cover ears to prevent noise from leaking into the headset, with its cushions providing a closer seal for more sound isolation.
- 7.1 SURROUND SOUND FOR POSITIONAL AUDIO — Outfitted with custom-tuned 50 mm drivers, capable of software-enabled surround sound. *Only available on Windows 10 64-bit
- TRIFORCE TITANIUM 50MM HIGH-END SOUND DRIVERS — With titanium-coated diaphragms for added clarity, our new, cutting-edge proprietary design divides the driver into 3 parts for the individual tuning of highs, mids, and lowsproducing brighter, clearer audio with richer highs and more powerful lows
- LIGHTWEIGHT DESIGN WITH BREATHABLE FOAM EAR CUSHIONS — At just 240g, the BlackShark V2X is engineered from the ground up for maximum comfort
- RAZER HYPERCLEAR CARDIOID MIC — Improved pickup pattern ensures more voice and less noise as it tapers off towards the mic’s back and sides
Rank #4
- Enjoy expansive cinematic sound. Big 50 mm audio drivers deliver an incredible sound experience
- Hear Enemies From All Sides. DTS Headphone:X 2.0 surround sound(1) lets you hear enemies sneaking behind you, special ability cues, and immersive environments. It’s positional clarity that can make the difference between victory and defeat. Experience three-dimensional audio that goes beyond 7.1 channels to make you feel like you’re right in the middle of the action. (1) DTS Headphone:X 2.0 requires Logitech G HUB Software.
- Be Heard Loud and Clear. The big 6 mm boom mic makes sure you’re heard by gaming partners and mutes when flipped up.
- Use One Headset For Most Game Platforms. Your headphones work with your PC or Mac via USB DAC or 3.5 mm cable, mobile devices with 3.5 mm cable or with gaming consoles including PlayStationⓇ 5 and PlayStationⓇ 4 (USB wireless stereo sound only), Nintendo Switch (wireless stereo sound when docked)
- Game for Hours in Comfort. Everything about these headphones is about comfort: The deluxe lightweight leatherette ear cups and headband are made to keep pressure off your ears. Ear cups rotate up to 90 degrees for convenience.
Rank #3
- Immersive 7.1 Surround Sound: This gaming headset delivering stereo surround sound for realistic audio. Whether you're in a high-speed FPS battle or losing yourself RPG adventures, this Ps5 headset provides crisp treble, punchy bass, and precise directional cues, giving you a competitive edge
- Great Humanized Design: Comfortable and breathable permeability protein over-ear pads perfectly on your head, adjustable headband distributes pressure evenly, you’ll enjoy lasting comfort during hours of gaming and suitable for all gaming players of all ages
- Sensitivity Noise-Cancelling Microphone: 360° omnidirectionally rotatable sensitive microphone, premium noise cancellation, sound localisation, your voice comes through loud and natural, ensuring your teammates catch every callout, even in chaotic battle scenes.
- Universal Compatibility: This gaming headphone support for PC, Ps5, Ps4, Xbox one, Xbox Series X/S, Switch, Laptop, Mobile Phone and other devices with 3.5mm jack.Note 1: When you use headset on your PC, be sure to connect the "1-to-2 3.5mm audio jack splitter cable" (Red-Mic, Green-audio). (Please note you need an extra Microsoft Adapter when connect with an old version Xbox One controller)
- Cool style gaming experience: Colorful RGB lights create a gorgeous gaming atmosphere, adding excitement to every match. Heightening immersion for FPS, MOBA, and action titles. These eye-catching lights give your setup a gamer-ready look while maintaining focus on performance. (*Note: The USB connector is for LED lighting only)
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
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