The Tool Desk
Outbyte PC Repair FREERepair Windows errors before they cause bigger problemsFix Now →Outbyte Driver Updater FREEFix the driver behind crashes, sound loss and screen glitchesFind Drivers →Recurring Marvel Rivals error messages rarely share one cause. The publisher’s official troubleshooting pages separate them into distinct problem types: PC compatibility and DirectX, graphics drivers, installation and storage, crashes, interference from antivirus or firewall software, and performance. The fastest route to a fix is to identify which type your message belongs to, and that starts with recording the exact wording, your platform and launcher, and when the error appears.
Record the exact error before changing anything
Errors that look alike on screen can have different causes, and the official guidance gives different steps for each. Before you try a fix, write down:
- The complete message text, including any code, not a summary such as “I keep getting errors.”
- Your platform (PC, PlayStation, or Xbox) and, on PC, your launcher (Steam, Epic, or Loading Bay).
- When the message appears: during download or install, at game launch, on the login screen, on the loading screen, when entering a match, or during gameplay.
- Whether it started after an update or a Windows change, or happens on every attempt.
Phrases that circulate in community posts, such as “Server Connection Failed,” “Failed to connect to Steam,” and “Login Error,” are useful for matching symptoms. They do not identify a cause, and they do not confirm that servers are down at the time you saw them.
Match the message to a problem type
| Message or symptom | Problem type | Where to start |
|---|---|---|
| “DirectX 12 is not supported” | Compatibility and DirectX | Windows version, GPU model, and driver status |
| Crash at startup, or “Out of Video Memory” | Crash or memory | Game file check, graphics driver, and for specific Intel CPUs, BIOS guidance |
| Install failure, or loading stuck near 99% | Installation and storage | Network stability, free space, device compatibility, and restarting the client |
| Stuttering or slow frame rates | Performance | Clean driver reinstall, Windows graphics settings, and in-game graphics options |
| “Server Connection Failed,” “Failed to connect to Steam,” “Login Error” | Connection or login | Where in the process the error occurs; see the login section below |
DirectX 12 and “not supported” errors
This message is a compatibility problem first. Work through these checks in order:
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- Confirm your Windows edition and build. Press Windows key + R, type
winver, and press Enter. The published minimum is Windows 10 64-bit, version 1909 or later. - Update your graphics driver from the GPU maker’s own site or the driver tool that came with your card.
- Check your graphics hardware against the stated minimum. The official DirectX answer names the NVIDIA GTX 1060 and AMD RX 580, and the minimum list also includes the Intel Arc A380.
The publisher warns that some integrated graphics may not run the game properly. If your system uses integrated graphics only, a driver update may not resolve the message. These steps apply to PC. They do not transfer to PlayStation or Xbox.
Crashes and “Out of Video Memory” reports
Crash guidance depends on when the crash happens, so match the pattern before choosing a fix.
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Startup crashes on certain 13th- and 14th-generation Intel CPUs
The publisher’s guidance points to Intel and motherboard-maker instructions for updating the BIOS. Follow the manufacturer’s current steps rather than a third-party guide, because BIOS changes carry their own risks. If instability continues after the update, contact your motherboard maker, Intel support, or the retailer.
Repeated crashes during gameplay
- Check and repair game files. On Steam, open the game’s Properties, select Installed Files, and choose Verify integrity of game files.
- Work through graphics driver troubleshooting, including a clean driver installation if a standard update did not help.
- Check whether antivirus or firewall software has blocked or quarantined the game executable. Review its logs or exclusion settings only if you understand what you are allowing.
- If the crash recurs after these steps, collect the crash information the publisher’s guidance describes and include it when you contact support.
Installation failures and slow loading
The release-period FAQ suggests checking the following before reinstalling:
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- Network stability. An interrupted connection during download can stall or corrupt an install.
- Available storage. Confirm you have room for the install; the published figure is listed in the requirements table below.
- Device compatibility against the stated requirements.
- A restart of the client or launcher.
The publisher recommends installing on an SSD for a better PC experience, and its launch-period FAQ suggests an SSD for players whose game stalls at 99% loading. An SSD is a performance measure. It will not repair account, server, or driver faults, so do not expect it to clear a login or connection error.
Stuttering and slow performance
- Reinstall the graphics driver using a clean installation option, so old driver components are removed.
- In Windows, open Settings > System > Display > Graphics, select the game, and set it to high-performance mode.
- If your device meets the requirements but performance is still poor, lower the in-game graphics settings.
Login and connection errors
Narrow the problem first by asking where it occurs: at launch, during account login, during matchmaking, or after a disconnection. Note the platform and launcher involved. Official pages reviewed for this article do not provide a numeric error-code lookup or a live server-status report, so no meaning should be assigned to a code you see. Treat any explanation of a specific code as unconfirmed unless the publisher documents it.
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The release FAQ directs players to the Marvel Rivals Support bot on the official Discord server if the problem continues. Channel workflows can change, so check the game’s current support links before you rely on this route.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Published PC requirements
| Requirement | Published figure | Source and date |
|---|---|---|
| Memory | 16 GB RAM (minimum) | Common Technical Issues FAQ, 1 December 2024; release FAQ, 6 December 2024 repeats the core PC requirements |
| Storage | 70 GB available | Common Technical Issues FAQ, 1 December 2024 |
| Operating system | Windows 10 64-bit, version 1909 or later | Common Technical Issues FAQ, 1 December 2024 |
| Graphics API | DirectX 12 | Common Technical Issues FAQ, 1 December 2024 |
| Internet | Broadband | Common Technical Issues FAQ, 1 December 2024 |
The same FAQ also lists recommended PC specifications and CPU and GPU requirements. Check the official page for the current values. Published requirements describe what the publisher expects; they do not guarantee that a system meeting them will never show an error. No independently measured error rate or outage statistic was found, so none is claimed here, and no single error is shown to be the most common.
How current this guidance is
The official FAQ pages cited here were published in December 2024 and were accessible when checked on 8 October 2026. Their troubleshooting steps remain useful, but server status, patch behavior, current requirements, code meanings, and support procedures may have changed since then. If an error persists after the checks above, use the publisher’s current support channels and include the exact message, platform, launcher, and the steps you already tried.
Quick Recap
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
