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Ground Zero All-in-One Guide and Map: 9/11 Memorial & Museum

A practical guide to the 9/11 Memorial and Museum: distinguish free outdoor access from ticketed Museum entry, choose transit, and navigate the World Trade Center campus.
Length3 min Posted Quest giverVGSources Team
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The National September 11 Memorial & Museum is at 180 Greenwich Street in Lower Manhattan. The outdoor Memorial Plaza is free during its posted hours; the Museum is a separate, ticketed visit. Use this guide to plan your arrival, check the right hours, and orient yourself on the World Trade Center campus.

Where are the 9/11 Memorial and Museum?

Both are at 180 Greenwich Street, New York, NY 10007. They are neighboring but distinct places: the Memorial is the outdoor plaza with the North and South Pools, while the Museum is a separate indoor institution. The Museum explores the September 11, 2001 attacks and the February 26, 1993 World Trade Center bombing through artifacts, imagery, personal stories, and interactive technology. The Museum

Memorial hours, Museum hours, and admission

Place Published hours Admission
Memorial Plaza Daily, 8 a.m.–8 p.m. Free during posted visitor hours
Museum Wednesday–Monday, 9 a.m.–7 p.m.; last admission 5:30 p.m. Select Tuesdays and holidays may differ. Valid ticket required

Hours and exceptions can change. Check the official visitor page and your ticket details for the date you plan to go. A Museum ticket more than 30 minutes past its reserved time may be invalid. Access to the free outdoor plaza does not include Museum admission. Visitor guidelines

How to get to the World Trade Center

Subway

The Memorial & Museum lists these nearby stations and lines. Routes and service can change, so check live information with the transit operator before traveling. Getting here

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Station Lines listed
Chambers Street A, C, 1, 2, 3
Fulton Street A, C, J, Z, 2, 3, 4, 5
Park Place 2, 3
World Trade Center E
Rector Street R
Cortlandt Street R
WTC Cortlandt 1

Bus, PATH, and driving

The operator also lists the M55, M20, and M22 buses; stops differ by direction. PATH serves the World Trade Center terminal from multiple points in New Jersey. For westbound drivers, the operator points to parking near Harrison PATH as one option before continuing by rail. On-street parking in Lower Manhattan is extremely limited, and the Memorial does not provide parking. Some local partners may offer discounts to Museum ticket holders; confirm participating locations and terms directly before relying on one. Current transit and parking information

Finding the Memorial from the Oculus

If you arrive through the Oculus, the World Trade Center wayfinding directions say to head toward Greenwich Street, cross the street, and continue straight to the Memorial; turn left for the Museum. Follow current signs and route guidance on site, since campus access can change. Oculus wayfinding

How to read the World Trade Center campus map

The Port Authority World Trade Center Campus Map is useful for orientation beyond street-level directions. It labels the North Pool, South Pool, Museum, Memorial Glade, Survivor Tree, Liberty Park, Oculus, One World Observatory, transit entrances, and campus amenities. It includes street-level and below-grade layouts, so nearby points may connect through a concourse or a particular entrance rather than a direct surface route. Use it to understand the campus; use the Memorial & Museum’s own visitor pages for current access rules and directions.

Plan the Museum visit and pack accordingly

Time to allow

The Museum recommends planning 45–90 minutes, and visitors may explore at their own pace. Treat that as the institution’s planning range, not a guaranteed visit length; your time will depend on how much of the exhibits you choose to see. Museum visit information

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Security and bags

  • All Museum visitors are subject to security screening.
  • Each baggage item is limited to 8 × 17 × 19 inches under the posted rules. Larger bags, backpacks, or umbrellas may need to be stored, and staff may refuse items that are too large to admit or store.
  • Museum re-entry is not generally permitted after you leave. Keep essential items with you and check the current visitor guidelines before arrival.
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Respectful visiting and photography

The institution asks visitors to treat the Memorial and Museum as sites of remembrance and quiet reflection. Personal photography is permitted at the Memorial. Museum photography is for private, noncommercial use and may be restricted in posted locations. Do not place items in the Memorial pools. Visitor guidelines

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