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How to Adjust the Volume on a PS4

PS4 volume depends on your audio path. Find the right control for TV speakers, controller-connected headphones, wireless headsets, and game/chat routing.
Length2 min Posted Quest giverVGSources Team
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There is no single PS4 volume slider for every audio device. Adjust the control that matches where you listen: the TV or receiver for TV sound, the DUALSHOCK 4 setting for wired headphones plugged into the controller, or the headset’s own controls for a wireless headset. To choose whether a headset receives game sound as well as chat, change the PS4’s output routing.

Adjust volume on a TV or connected sound system

When PS4 audio plays through your TV, receiver, or speakers, use that device’s volume control. The PS4’s headset-volume setting does not act as a master-volume control for TV speakers. Sony says the console optimizes audio format automatically when connected to a TV, home theatre, or another device.

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If you use an optical cable and your PS4 has an optical output, select Settings > Sound and Screen > Audio Output Settings > Primary Output Port > DIGITAL OUT (OPTICAL). Sony notes that CUH-2000 series consoles do not have an optical output terminal. Check that the connected speakers support the output format you select. PlayStation Support: How to change the audio output on PS4 consoles.

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Change volume for headphones plugged into a DUALSHOCK 4

  1. Open Settings > Devices > Controllers. Menu wording can vary with region and system software.
  2. Adjust Volume Control (Headphones).
  3. If the audio is very quiet or absent, check that the 3.5 mm plug is pushed fully into the controller’s headphone jack.

Sony documents the headphone-volume control and plug check in its DUALSHOCK 4 wireless controller support.

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Choose what audio plays through a headset

To route game sound, chat, or both to a compatible headset, open Settings > Devices > Audio Devices > Output to Headphones. Sony documents the choices as All Audio and Chat Audio. This setting decides what audio reaches the headset; it is not the headset’s loudness control. Sony’s support page identifies Chat Audio as the default shown there, but headset models and software configurations can differ. For example, the Gold Wireless Headset manual documents All Audio as that model’s default. PlayStation Support: audio output settings.

Adjust a wireless headset’s loudness and game/chat balance

Use the headset’s physical volume buttons to change its output level. Some headsets also provide a separate control to change the relative level of game sound and chat. On Sony’s Gold Wireless Headset, VOL +/− changes headset volume, while SOUND/CHAT adjusts game audio relative to chat audio. These are separate controls, and button names and functions are model-specific; consult the manual for your headset. Sony Gold Wireless Headset Instruction Manual.

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Audio format is not a volume control

Settings > Sound and Screen > Audio Output Settings > Audio Format (Priority) selects the preferred output format. Sony identifies Linear PCM as the default. Changing this setting does not directly turn the sound up or down.

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Find the right control quickly

What you want to adjust Where to change it What it affects
TV, receiver, or speaker loudness TV or audio system controls Sound from that connected device
Wired headphones plugged into a DUALSHOCK 4 Settings > Devices > Controllers > Volume Control (Headphones) Headphone level through the controller
Whether the headset receives game sound, chat, or both Settings > Devices > Audio Devices > Output to Headphones Audio routed to the headset
Wireless headset loudness or game/chat mix Headset’s own buttons; controls depend on the model Headset output level or the relative game/chat balance
Preferred audio format Settings > Sound and Screen > Audio Output Settings > Audio Format (Priority) Format priority, not loudness

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