The Tool Desk
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First identify what was sanctioned
Read the sanction notice carefully before submitting anything. A Siege in-game ban and a Ubisoft account lock are different actions, and the procedure documented for a permanent Ubisoft account lock should not automatically be treated as the complete procedure for every permanent game-only ban.
| Sanction described | What Ubisoft’s published guidance establishes |
|---|---|
| Temporary Rainbow Six Siege ban | Ubisoft describes temporary in-game bans for Code of Conduct breaches, Ranked disconnections, and repeated team-kill offenses; players who believe one was issued in error should contact support. Ubisoft’s temporary-ban guidance was listed as updated 22 June 2026. |
| Permanent Ubisoft account lock | Ubisoft’s account-lock article provides appeal instructions: contact support, give the sanctioned account username, and state the reason for appeal. Ubisoft’s permanent-lock guidance. |
| Permanent Siege-only ban | Ubisoft’s support hub lists ban appeals, and the Terms of Use describe a general appeal and human-review route. The cited guidance does not establish a separate, complete workflow for every permanent game-only sanction. Siege Support · Terms of Use 5.0. |
How to submit an appeal
- Open Ubisoft’s Rainbow Six Siege Support page. Use the support contact route and select the ban appeal or Player Reporting and Sanctions category. For account-related matters, use Ubisoft’s online support form: Rainbow Six Siege Support.
- Identify the sanctioned account. For a permanent Ubisoft account lock, provide the Ubisoft account username requested in Ubisoft’s appeal guidance.
- State clearly that you are appealing. Explain the specific factual reason you believe the sanction was mistaken. Avoid vague claims or speculation.
- Give relevant context. Include a concise timeline and any records you actually have that relate to the notice. Do not claim that material was reviewed or verified if it was not.
- Answer Ubisoft’s requests. Ubisoft warns that an appeal may be denied if requested information is missing.
- Keep contact respectful and focused. Ubisoft says repeated or abusive contacts do not help, and it may ignore an appeal sent after a final review.
Ubisoft says the account holder is responsible for account behavior and that sharing Ubisoft credentials violates its Terms of Use. If you suspect your account was compromised, describe the circumstances accurately; account sharing is not presented as a guaranteed defense.
What Ubisoft says about review and sanctions
Article 7.6 of Ubisoft’s Terms of Use, version 5.0, says: “These can be appealed and submitted to human review by contacting our customer support at: https://ubisoft.com/help.” This establishes a route to request human review, not a promise of a favorable decision or a published response time.
#1 Best Overall
- Get the Elite Edition of Rainbow Six Siege X to get access to all game modes and instantly unlock 16 additional operators!
- High stakes 5v5 attack vs. Defense - Alternate between attack and defense, adapting your approach to operators and maps. Feel the thrill and intensity of the action as you leverage next-level destruction and gadgetry to outsmart your opponents in every round.
- Tools of destruction - Destruction is more than chaos: it is a key tool for your success. Use the environment to your advantage – turn walls into windows of opportunity.
- Dual front: dynamic tactical 6v6 warfare - Engage in intense 6v6 battles, where attackers and defenders fight side by side and push to capture enemy sectors while defending their own.
- From recruit to elite - A solid onboarding journey for new players, including a new clearance level path that helps you learn the basics progressively and build the skills and confidence you need before jumping into tactical action.
Ubisoft’s Player Protection Core Rules, dated 31 July 2026, say violations can lead to temporary restrictions or bans, permanent bans from online play, or permanent revocation of game access. Listed conduct includes using an account the player did not create or letting others access theirs, false account information to evade restrictions, manipulating the in-game economy, unauthorized transactions, and disruptive or abusive behavior. Ubisoft says sanctions can be applied individually or stacked; actions outside a match can also lead to sanctions if they affect matches, other accounts, or enforcement systems.
The same rules state: “Permanent sanctions mean exactly what they say, your access is gone, forever.” That is Ubisoft’s description of the consequence, not a substitute for contacting support if you believe the decision was made in error.
Rank #2
- The Elite Edition includes: - Access to Quick Match, Unranked, and Dual Front game modes with a selection of operators - Access to competitive modes: Ranked playlists and Siege Cup* - Instant unlock of 16 additional operators
- Alternate between attack and defense, adapting your approach to operators and maps. Feel the thrill and intensity of the action as you leverage next-level destruction and gadgetry to outsmart your opponents in every round.
- Destruction is more than chaos: it is a key tool for your success. Use the environment to your advantage – turn walls into windows of opportunity.
- Engage in intense 6v6 battles, where attackers and defenders fight side by side and push to capture enemy sectors while defending their own.
- Access to Ranked and Siege Cup is unlocked at level 50. Dual Front mode is not supported on PlayStation 4 and Xbox One
Use Ubisoft’s official channel
Ubisoft’s Official Account & Game Support page says account-related support is handled through its online form; Discord and X cannot provide account-related support. Do not rely on an old FAQ as the current detailed appeal procedure: Ubisoft’s Cheating & Banning FAQ dates to 2016.
Quick Recap
Best Value
- Tom Clancy's Rainbow Six Siege Deluxe Edition is optimized for next gen (up to 4K and up to 120FPS).
- The Deluxe Edition includes: the full game (all maps and modes)
- All 8 Operators from year 1 (Frost, Buck, Valkyrie, Blackbeard, caveira, capitao, Hibana and Echo)
- All 8 Operators from year 2 (Jackal, Mira, lesion, ying, ela, zofia, dokkaebi and vigil)
- Dive into explosive 5v5 gameplay, High stakes competition, and thrilling PvP team battles..Tom Clancy's Rainbow Six Siege features an ever-expanding experience with limitless opportunities to perfect your strategy and help lead your team to victory
Rank #4
- Switch between attack and defense and adjust your approach to operator and maps. Feel the thrill and intensity of action as you outsmart your opponents in every turn with destruction and top-class equipment.
- Transform your surroundings into impregnable fortresses in defence. Use surveillance devices to track opponents and adapt to their tactics.
- Collect information on enemy positions and bomb location when attacking with your drones. Coordinate with your team to break through defenses and attack from unexpected angles.
- Destruction is more than just chaos: it is an important tool for your success. Use the environment to your advantage - turn walls into affordable occasions.
- The Rainbow Six Siege - Elite Edition includes access to all game modes, including "Rank" and Siege Cup, as well as the instant unlock 16 additional operators
Rank #3
- Tom Clancy's Rainbow Six Siege Deluxe Edition is optimized for next gen (up to 4K and up to 120FPS).
- the Deluxe Edition includes: the full game (all maps and modes)
- all 8 Operators from year 1 (Frost, Buck, Valkyrie, Blackbeard, caveira, capitao, Hibana and Echo)
- all 8 Operators from year 2 (Jackal, Mira, lesion, ying, ela, zofia, dokkaebi and vigil)
- dive into explosive 5v5 gameplay, High stakes competition, and thrilling PvP team battles..Tom Clancy's Rainbow Six Siege features an ever expanding experience with limitless opportunities to perfect your strategy and help lead your team to victory
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
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