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Printer Error 1722 does not identify one universal fault. The number is used for different problems depending on where it appears: a Canon imagePROGRAF TM printer can use it for an incorrect maintenance cartridge, an HP installer may show it while adding a port monitor, QuickBooks Desktop can display it while installing its PDF Converter, and Windows can show a separate “The RPC server is unavailable” error. The correct fix depends on the printer model, Windows version, complete wording and screen that produced the code.
Record those details before replacing parts or changing Windows services. Then follow the matching branch below; a cartridge remedy is appropriate only for the listed Canon models, while installer, QuickBooks and RPC messages require software troubleshooting.
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1Fix the driver behind crashes, sound loss and screen glitches2Clear out junk files and repair common Windows errors3Scan for outdated or missing drivers - takes under a minuteWhat does printer Error 1722 mean?
Error 1722 is an ambiguous number rather than a standardized printer diagnosis. In the documented cases, it identifies four different situations:
| Where 1722 appears | Documented interpretation | First appropriate action |
|---|---|---|
| Printer display on certain Canon imagePROGRAF TM models | “Incorrect type of maintenance cartridge.” | Confirm the model and install the specified maintenance cartridge. |
| HP printer-software installation | A Photosmart 6520 community case reported failure while adding an HP Discovery Port Monitor. | Use HP support and drivers for the exact model and Windows version; treat community suggestions as case-specific. |
| QuickBooks Desktop PDF Converter installation | Intuit lists “Error 1722 or 1801 when installing PDF Converter.” | Run the QuickBooks Print & PDF Repair Tool from QuickBooks Tool Hub. |
| Windows dialog containing “The RPC server is unavailable” | A Windows RPC/service or connectivity problem, not proof of a printer-part failure. | Troubleshoot the Windows service, network, DNS and time context. |
The number alone cannot tell you which row applies. Do not order a cartridge because a Windows installer or QuickBooks displayed 1722, and do not treat a printer support code as evidence that Windows RPC is broken.
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What should I record before trying a fix?
Write down the complete message exactly as shown, including any 0x-prefixed value. Also record the printer’s make and model, Windows edition and version, the application involved, and whether the message appeared on the printer’s own display, in Windows, during driver installation or inside a program.
- Note whether the printer worked previously and what changed immediately before the error: a driver update, Windows update, cartridge replacement, USB or network change, or new software.
- Take a photo of a printer-panel message so you can preserve the support-code wording.
- For an installer failure, save the installer name and the step at which it stops.
- For a QuickBooks failure, confirm that you are using QuickBooks Desktop and that the PDF Converter is the component being installed.
- If the text says “The RPC server is unavailable,” copy that sentence rather than reporting only the number.
These details determine whether you need a physical consumable, an official driver package, an application repair utility or Windows service diagnostics.
How do I fix 1722 on a Canon imagePROGRAF TM printer?
On the Canon imagePROGRAF TM-series models covered by Canon’s manual, support code 1722 means “Incorrect type of maintenance cartridge.” The documented action is to insert the correct maintenance cartridge. This branch applies to the TM-355, TM-350, TM-340, TM-255, TM-250, TM-240, TM-5355, TM-5350, TM-5340, TM-5255, TM-5250 and TM-5240.
1. Confirm that the code is on the printer itself
Use this procedure only when the printer’s own panel reports support code 1722. If the number appears in a Windows dialog, an installer or QuickBooks, use the corresponding section instead.
2. Identify the exact model
Read the model label on the front or rear of the printer and compare it with the list above. Similar-looking TM models can use different consumables, so a cartridge that fits another model is not automatically correct.
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3. Check the maintenance-cartridge specification
Open the model-specific Canon manual or parts list and verify the maintenance-cartridge designation for your exact model. The available support-code description does not establish one universal cartridge SKU for every model in the series, so do not rely on a generic marketplace listing.
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- Stop the printer and follow the shutdown or replacement instructions in the model’s manual.
- Open the maintenance-cartridge access area specified for your model.
- Remove the installed cartridge without tilting or spilling it; treat it as ink-contaminated waste.
- Insert the cartridge identified for that exact model until it is fully seated.
- Close the cover, power the printer on and check whether the support code clears.
If the code remains, remove and reseat the cartridge once, checking for packaging, an obstruction or an incomplete latch. Do not force the part or bypass the printer’s cartridge check. If the model and cartridge are confirmed but the code persists, contact Canon support or an authorized service provider with the model, serial information and the exact panel message.
Buying a replacement
Search specifically for a Canon imagePROGRAF maintenance cartridge and verify the exact TM model before ordering. The documented information establishes the part category, not a single SKU that fits every model in the list.
How do I fix Error 1722 during HP printer installation?
An HP community post describes Error 1722 on a Photosmart 6520 while the installer was adding an HP Discovery Port Monitor. That is one user’s installation case, not a universal HP diagnosis, and it should not be generalized to every HP printer.
Use the exact HP model and Windows version
- Cancel the failed setup and disconnect the printer only if the HP instructions for your model request it.
- In Windows, open Settings > System > About and record the edition and version. On Windows 10, the equivalent page is Settings > System > About.
- Use HP’s official support and driver page for the exact model and operating system. Choose the current full-featured package or the installation method HP lists for that model.
- Restart Windows before running the installer again if the installer requested a restart or if a previous attempt left a pending installation.
- Connect the printer using the connection type specified by HP for the package—USB, wireless or network—and allow the installer to create the required port.
Another HP community thread discusses setup issues involving Officejet 3830, ENVY 6055e and 6000e models. Its troubleshooting suggestions are community advice, not a single official procedure for all HP devices. Do not change firewall, port or security settings solely because a forum reply suggested it; make one documented change at a time and restore it if it does not help.
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If installation still stops at the port-monitor step
- Remove only the failed printer software listed in Settings > Apps > Installed apps, then restart before reinstalling the model-specific package.
- Check Settings > Bluetooth & devices > Printers & scanners for a partially created device and remove that duplicate before retrying.
- For a network printer, confirm that the computer and printer are on the same network and that the printer has a current network address shown on its panel or network report.
- For USB, try the cable and port recommended by HP, avoiding an unpowered hub during setup.
If HP’s package continues to report 1722, provide HP support with the exact model, Windows version, installer name and complete error text. Do not substitute the Canon maintenance-cartridge procedure for an HP installer failure.
How do I fix Error 1722 or 1801 when installing the QuickBooks PDF Converter?
Intuit uses this wording for a QuickBooks Desktop PDF Converter installation problem: “Error 1722 or 1801 when installing PDF Converter.” Apply this branch only when QuickBooks Desktop is the program displaying the message.
Run the Print & PDF Repair Tool
- Install or open QuickBooks Tool Hub from Intuit’s official QuickBooks support instructions.
- Open the tool hub and select the section for Program Problems or the Print & PDF Repair Tool, using the label shown by your current Tool Hub version.
- Run the repair, wait for it to finish, then restart Windows if prompted.
- Open QuickBooks Desktop and test printing or PDF creation before attempting another converter installation.
Windows 11 prerequisite: Microsoft XPS Document Writer
For Windows 11, Intuit says Microsoft XPS Document Writer must be enabled before continuing with its print and PDF troubleshooting. Open Settings > Bluetooth & devices > Printers & scanners, look for Microsoft XPS Document Writer and enable or reinstall it using the Windows feature or printer-management option indicated by your edition. If the component is absent or cannot be enabled, use Microsoft’s Windows support guidance rather than downloading an unrelated replacement.
QuickBooks’ PDF Converter error is an application-installation issue. Installing a printer cartridge or changing Windows RPC services will not address it unless a separate message proves that another problem exists.
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Microsoft Q&A uses Error 1722 in a thread titled “The RPC server is unavailable,” including a case involving Services.msc. That message describes a Windows service, network or RPC context; it is not evidence that a printer’s maintenance cartridge or printhead is defective.
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Safe checks
- Confirm that the computer is connected to the expected network, especially if the printer or a management computer is remote.
- Open services.msc and check the services named in Microsoft’s current RPC troubleshooting guidance. Do not stop or change service startup types at random.
- Verify that the computer’s date, time and time zone are correct; mismatched time can interfere with authenticated network communication.
- Check DNS resolution and basic connectivity to the computer or server involved. A system administrator may need to inspect firewall rules, name resolution and domain connectivity.
- Restart the affected computer only after saving work, then repeat the original action that produced the message.
The Microsoft Q&A comments mention RPC services, DNS, time synchronization and connectivity as possible causes, but they are community answers rather than a printer-repair procedure. If this is a managed work or school computer, ask the administrator before changing services or firewall policy.
What general checks are safe when the source is still unclear?
When you cannot yet place the code in one branch, limit yourself to reversible identification and vendor-supported checks.
- Print or view the printer’s configuration page to confirm its exact model and current connection status.
- Restart the printer and computer once, then reproduce the error while observing which screen generates it.
- Use Windows’ built-in printer page to remove a duplicate queue only when you have confirmed which queue is failing.
- Download drivers or firmware only from the printer manufacturer or the software vendor responsible for the message.
- Keep security software enabled. Do not disable antivirus, firewall or Windows protections merely because an unofficial post suggested doing so.
- Do not install a maintenance cartridge until the printer panel, model and part specification all agree.
Avoid registry cleaners, random DLL downloads and broad “repair” scripts. They can create a second problem and make it harder for the vendor to diagnose the original error.
When should I contact the manufacturer or software vendor?
Escalate when the exact branch has been followed without a change, when a replacement part is rejected despite a verified model match, or when the message returns immediately after a clean vendor-supported installation. Supply the complete error text, model, serial information where requested, Windows version, connection type, application version and the steps that reproduce the failure.
For a Canon support code, ask for confirmation of the model-specific maintenance-cartridge part before buying. For an HP installer, request the package and connection method intended for your exact Windows edition. For QuickBooks, include the Tool Hub version and whether Microsoft XPS Document Writer is enabled. For an RPC message, involve the person responsible for your network or Windows domain rather than treating it as a printer hardware fault.
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Frequently asked questions
Can I clear Error 1722 by restarting the printer?
A restart can reveal whether a temporary state caused the message, but it cannot make an incompatible Canon maintenance cartridge compatible or repair a failed QuickBooks component. If the same code returns, use the location and wording of the message to choose the correct branch.
Is Error 1722 a sign that my printer is infected?
No conclusion about malware follows from the number alone. The documented meanings include a physical cartridge mismatch and software-installation or Windows RPC errors, none of which by themselves establish an infection.
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There is no evidence that one universal driver addresses every use of 1722. Use the driver package specified for the exact printer model and Windows version, and reinstall only when the message appears during printer software setup.
What information will support ask me for?
Expect to provide the full message, printer make and model, Windows version, connection type and the application or screen that displayed the code. A photo of the printer panel or a screenshot of the installer can prevent the support team from confusing a printer support code with a Windows or application error.
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Frequently Asked Questions
Can I clear Error 1722 by restarting the printer?
A restart can reveal whether a temporary state caused the message, but it cannot make an incompatible Canon maintenance cartridge compatible or repair a failed QuickBooks component. If the same code returns, use the location and wording of the message to choose the correct branch.
Is Error 1722 a sign that my printer is infected?
No conclusion about malware follows from the number alone. The documented meanings include a physical cartridge mismatch and software-installation or Windows RPC errors, none of which by themselves establish an infection.
Will reinstalling any universal printer driver fix 1722?
There is no evidence that one universal driver addresses every use of 1722. Use the driver package specified for the exact printer model and Windows version, and reinstall only when the message appears during printer software setup.
What information will support ask me for?
Expect to provide the full message, printer make and model, Windows version, connection type and the application or screen that displayed the code. A photo of the printer panel or a screenshot of the installer can prevent the support team from confusing a printer support code with a Windows or application error.
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