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You can’t cancel a Battle.net payment while it is in progress. Check the order in your Battle.net Transaction History and wait for its status to resolve; Blizzard says this can take up to 48 hours. Don’t try the purchase again while it’s pending, since repeated attempts can create multiple temporary authorization holds.
Check the order status in Transaction History
- Sign in to the Battle.net account used for the purchase.
- Open Battle.net Transaction History and find the order.
- Check whether its status is in progress, incomplete or failed, or complete.
Blizzard’s Cancel a Pending Order guidance says a payment in progress cannot be canceled. Its payment troubleshooting guidance says an in-progress transaction can take up to 48 hours to change to Complete. Wait for the status to update rather than submitting the purchase again.
| # | Preview | Product | Price | |
|---|---|---|---|---|
| 1 |
|
Blizzard Entertainment eGift Card | $100.00 | Buy on Amazon |
| 2 |
|
Blizzard Entertainment eGift Card | $50.00 | Buy on Amazon |
| 3 |
|
Blizzard Entertainment eGift Card | $20.00 | Buy on Amazon |
| 4 |
|
Fortnite Physical Gift Card | $30.00 | Buy on Amazon |
| 5 |
|
Old Navy Physical Gift Card - $50 | $50.00 | Buy on Amazon |
If the order is still in progress
Wait for the order to resolve. Repeated purchase attempts can lead to multiple temporary authorization holds on your payment account. If the transaction remains unresolved, or Blizzard’s guidance directs you to contact support before placing another order, use the official Battle.net Support area. Some account-specific support options may require signing in.
If the order is incomplete or failed
Blizzard says you will not be charged for an incomplete order. However, your bank or other payment provider may still show a temporary authorization hold after a failed or canceled order. Blizzard says only the payment provider can remove that hold and that the provider should release the funds shortly. Contact the provider if the hold remains; the exact release timing depends on the provider.
Recommended Free Tools
#1 Best Overall
- Charge up your Battle.net experience! Battle.net Balance is a different way to buy our digital products and services.
- Load up your balance using one of many different payment methods, then spend it on Battle.net games, services, in-game items, and more!
- To use your Battle.net Balance, simply select it as your payment method during the purchase process.
- Payments can be split between Battle.net Balance and other preferred payment methods*, allowing you to use up any leftover balance in the process. * Product currency must match Balance Currency. Disabled for some payment methods with long expiration times.
- eGift Cards are delivered active via email or SMS.
If the order is complete and you want your money back
A completed purchase is no longer a pending payment to cancel. If you want the money back, use Blizzard’s separate refund request guidance to check eligibility and find the request route. Eligibility depends on the specific purchase and account, so a refund is not guaranteed.
Quick Recap
Best Value
- The Gift Card may be redeemed for merchandise at any Gap, Old Navy, Banana Republic, or Athleta location, including Outlet and Factory stores.
- A Giftcard is the perfect gift that always fits —for Birthdays, Anniversary, Thank Yous or any special celebration.
- Physical gift cards are delivered active via mail.
- Redeem online and in store.
- This item is not eligible for refund, resale, or return.
Rank #4
- An Epic Games account is required to redeem an Epic Games Store Card code
- If playing on a console platform (PlayStation Network, Xbox Live, Nintendo Switch or Mobile) you need to link your Epic Games account to that gaming platform (one time) to redeem your gift card code
- The 16 digit code on the back of the card WILL NOT work if redeemed directly through your gaming platform (PlayStation Network, Xbox Live, Nintendo Switch, Mobile, etc.)
- Note: Nintendo devices do not support Fortnite Shared Wallet, so V-Bucks purchased using your account balance will not show up on your Nintendo device. However, if you purchase items in the web Item Shop — or another platform where you play Fortnite — those items will be available in your Locker across all platforms.
- Redemption: Online
Rank #3
- Charge up your Battle.net experience! Battle.net Balance is a different way to buy our digital products and services.
- Load up your balance using one of many different payment methods, then spend it on Battle.net games, services, in-game items, and more!
- To use your Battle.net Balance, simply select it as your payment method during the purchase process.
- Payments can be split between Battle.net Balance and other preferred payment methods*, allowing you to use up any leftover balance in the process. * Product currency must match Balance Currency. Disabled for some payment methods with long expiration times.
- eGift Cards are delivered active via email or SMS.
Rank #2
- Charge up your Battle.net experience! Battle.net Balance is a different way to buy our digital products and services.
- Load up your balance using one of many different payment methods, then spend it on Battle.net games, services, in-game items, and more!
- To use your Battle.net Balance, simply select it as your payment method during the purchase process.
- Payments can be split between Battle.net Balance and other preferred payment methods*, allowing you to use up any leftover balance in the process. * Product currency must match Balance Currency. Disabled for some payment methods with long expiration times.
- eGift Cards are delivered active via email or SMS.
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
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