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Tomb Raider (2013) PC Crashing or Not Opening: 8 Fixes

Eight official troubleshooting steps for crashes, black screens, and startup failures in the 2013 PC version of Tomb Raider.
Length3 min Posted Quest giverVGSources Team
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If the 2013 PC version of Tomb Raider crashes, shows a black screen, or will not start, begin by verifying its Steam files. For the specific “Failed to initialize Direct3D with current settings” startup error, check the launcher’s Exclusive Fullscreen option. Then work through the graphics and settings checks below; they are official troubleshooting recommendations, not guaranteed cures.

Which Tomb Raider does this guide cover?

These steps are for the 2013 PC release listed on Steam as Tomb Raider Game of the Year, not Rise of the Tomb Raider, Shadow of the Tomb Raider, or the remastered games. Steam’s listing gives the game’s release date as March 4, 2013.

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First identify when the problem occurs: a failure before the game opens, a Direct3D initialization error, a black screen, or a crash after gameplay begins. That distinction helps you choose which checks to try first.

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Eight troubleshooting steps

  1. Identify the symptom and confirm the game

    Note whether the game fails at startup or becomes unstable after you reach gameplay. If an error says “Failed to initialize Direct3D with current settings,” go directly to step 4. Confirm you are troubleshooting the 2013 PC game rather than another release in the series.

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  2. Verify the Steam installation

    Square Enix recommends validating the installation for crashes, startup failures, black screens, or missing key files. In Steam, open the game’s Properties and use the file-verification control. The older support article may use historic wording; in the current Steam interface, look under Installed Files for Verify integrity of game files. Let the check finish, then try launching again. Square Enix’s PC troubleshooting guidance

  3. Check your graphics driver

    Crystal Dynamics says some NVIDIA configurations may have intermittent instability and notes that older AMD drivers can also cause instability for some users. Check for a current driver that supports your specific graphics card, using the GPU manufacturer’s official site. The support guidance does not identify one driver version as a universal fix. Crystal Dynamics technical support

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  4. Disable Exclusive Fullscreen for the Direct3D startup error

    Open the Tomb Raider launcher’s options and make sure Exclusive Fullscreen is not selected, especially if Direct3D initialization fails or the game crashes during startup. Crystal Dynamics says this setting may cause issues on some PCs; it is a targeted check, not a fix for every crash. Official startup-error guidance

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  5. Reduce the Advanced Quality setting

    If the game opens but becomes unstable, lower Quality in the launcher’s Advanced graphics options. Crystal Dynamics lists reducing this setting as a possible stability measure. Crystal Dynamics technical support

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  6. Lower graphics quality from ULTIMATE

    If you are using ULTIMATE settings and the game is unstable, set graphical quality to ULTRA or lower. This is official stability advice, but it does not establish that graphics settings are the cause of every crash. Crystal Dynamics technical support

  7. Set Hair Quality to Normal

    For instability with ULTIMATE settings, Crystal Dynamics also recommends trying Normal Hair Quality. Change this setting independently so you can see whether it affects the problem. Crystal Dynamics technical support

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  8. Send useful diagnostics to support

    If the problem continues, submit a support ticket with your graphics card name and model, a DXDiag file, what you were doing immediately before the issue, and what happened. If Steam file validation did not resolve a crash, missing files, or startup failure, Square Enix’s support page also directs players to further assistance. Crystal Dynamics support details · Square Enix troubleshooting

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How to interpret the listed PC requirements

Steam’s system requirements for this 2013 game list older versions of Windows; they are historical game requirements, not a statement that the current Steam client supports those operating systems. The same Steam page says the client supports Windows 10 and later beginning January 1, 2024. Check the current client and operating-system requirements separately from the game’s original specification. Steam’s Tomb Raider listing

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Requirement Minimum (as listed by Steam) Recommended (as listed by Steam)
Operating system Windows XP SP3, Vista, 7, or 8 (32-bit/64-bit) Windows Vista, 7, or 8
Processor Dual-core AMD Athlon64 X2 2.1 GHz or Intel Core2 Duo 1.86 GHz Quad-core AMD Phenom II X4 955 or Intel Core i5-750
Memory 1 GB; 2 GB on Vista 4 GB RAM
Graphics DirectX 9 GPU with 512 MB video RAM; AMD Radeon HD 2600 XT or NVIDIA 8600 DirectX 11 GPU with 1 GB video RAM; AMD Radeon HD 5870 or NVIDIA GTX 480
DirectX DirectX 9.0c Not stated separately by Steam; the listed recommended GPU is DirectX 11
Storage 12 GB 12 GB

These specifications describe the game’s published requirements, not a diagnosis of a particular crash or a guarantee of compatibility with a present-day PC configuration.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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