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NeuralHub crashes, black screens, and visual artifacts do not have a confirmed universal fix. Start by recording your setup, then remove or disable the NeuralHub loader and compare the unmodified game; this reversible check can show whether the symptom is associated with the loader, but it does not prove the root cause. Next, verify the project’s stated requirements and installation path, and preserve dlssnr_on_amd.log if you need support.
NeuralHub is a community loader for neural rendering in DirectX 12 games on specified Radeon GPUs. Its README describes the project as unaffiliated with the GPU vendors and provided as-is. The instructions below distinguish documented project requirements and a reported crash from diagnostic checks that have not been established as fixes.
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What should I do first if NeuralHub causes a problem?
Record the exact setup and symptom before changing anything, then compare the game with the loader installed and removed. This gives you useful evidence without assuming a particular setting will fix the problem.
- Write down your configuration. Include the game and build, GPU, graphics driver, Windows version, graphics API if known, NeuralHub version or build, and every optional DLSS DLL you imported. Note when the problem happens: at startup, in a menu, during a scene transition, or during gameplay.
- Reproduce the symptom once, if it is safe to do so. Record the exact visible error or crash exception and the steps that lead to it. Avoid repeatedly launching a game that is crashing in a way that risks damaging settings or saves.
- Disable or remove the NeuralHub loader for that game and launch the unmodified game. Keep a note of what you changed so you can restore the prior setup if needed. If the game works without the loader but fails with it, that is a useful comparison—not proof of the precise cause.
- Check the project’s compatibility and installation instructions. Confirm that your setup matches the project’s stated Windows, GPU, driver, DirectX 12, DLL, and game requirements, and that the loader was installed for the game you are actually launching.
- Save the log and configuration details. The project asks users reporting problems to attach
dlssnr_on_amd.logwhen opening an issue. Add your reproduction steps and the result of the loader-removed comparison.
This order matters. Changing multiple settings at once makes it harder to identify what changed the symptom, and a crash that disappears after removing the loader still does not establish which component or interaction caused it.
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How do I check whether my setup meets NeuralHub’s requirements?
Compare your system and game against the project README before trying workarounds. The README describes NeuralHub as a loader for DirectX 12 games using an FSR, DLSS, or XeSS in-game path, with support stated for Radeon RX 9000 (RDNA4), RX 7000 (RDNA3), and RX 6000 (RDNA2) GPUs.
The README also lists Windows 11 and Adrenalin driver 26.1.1 or later as requirements. These are the project’s stated requirements, not a guarantee that every supported game or configuration will work. Requirements can change with project releases, so check the current NeuralHub README for the release you are using.
Installation details matter too. The project’s setup instructions call for installing NeuralHub, importing a user-obtained nvngx_dlssnr.dll build 310.8.0.0 or later, optionally importing other DLSS DLLs for other features, scanning for games, and installing the loader into each selected game. The instructions then call for enabling DLSS, FSR, or XeSS in the game and using End to open the overlay.
Do not treat copying a DLL into a game folder as equivalent to installing the loader. If the problem began after installation, check that the selected game, loader installation, imported DLLs, and in-game upscaling path match the project’s instructions. If you are unsure which part differs, report that uncertainty rather than trying unrelated DLLs or settings.
How can I make a clean, reversible comparison?
A controlled comparison is more useful than a long list of guesses. Close the game, record the current NeuralHub installation, and remove or disable only the loader for the selected game. Do not delete your original files permanently; keep a backup or use the project’s own uninstall or disable process. Launch the game with its normal, unmodified rendering path and note whether it reaches the same menu or scene.
Then restore the loader only if you need to reproduce the issue for a report. Keep the game version, graphics options, resolution, and save state as similar as practical between tests. If you change the in-game FSR, DLSS, or XeSS selection, record that as a separate variable. A result such as “launches without the loader, crashes immediately with it installed” is strong comparative evidence, while a result obtained after changing several DLLs and driver settings at once is difficult to interpret.
If the game fails in both states, the test has not isolated NeuralHub. Preserve the evidence, but investigate the game, driver, operating system, or other installed software separately instead of labeling the mod as the confirmed cause. If the game works in both states but shows an artifact only after enabling a particular in-game path, report that exact path and timing.
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What should I do about a crash on startup?
First establish whether the base game launches without NeuralHub, then report the exact exception and configuration if the crash returns with the loader. A published issue describes an immediate startup crash with a particular setup, but it does not establish a general cause or a universal fix.
In an issue opened October 18, 2026, a reporter using NeuralHub Alpha 0.8.0, a Radeon RX 7900 XTX, Windows 11 26H2, and Adrenalin 26.9.2 said Cyberpunk 2077, The Witcher 3, and The Blood of Dawnwalker launched normally with the loader removed and crashed immediately with it installed. The reported exception was access violation 0xC0000005 in dxgi.dll. The reporter also said the crash persisted with features disabled and with GPU spoofing set to Off, Streamline, and All.
That report is a single unresolved configuration-specific case, not proof that all startup crashes have the same cause. In particular, changing GPU-spoofing modes or disabling features is not a supported fix recipe based on this report: those changes did not resolve the reported crash. Read the issue and its current status before assuming that its details match your system.
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1Repair Windows errors before they cause bigger problems2Scan for outdated or missing drivers - takes under a minute3Clear out junk files and repair common Windows errorsIf your own comparison shows that the unmodified game launches but the loader-installed game crashes, include both outcomes in your report. If the game crashes in both states, the comparison has not isolated the loader as the cause; preserve the evidence and investigate the game or system separately rather than treating the NeuralHub issue as confirmed.
Also distinguish a crash before any window appears from one after the menu, when an upscaler is selected, or during a level transition. Note whether the same title fails across more than one launch and whether other games installed with the loader behave differently. These observations do not prove a cause, but they help maintainers determine whether the failure is game-specific or reproducible across titles.
What can I check if the game opens to a black screen?
The available project evidence does not document a confirmed general fix for a NeuralHub-related black screen. Treat the following as checks to narrow down the situation, not as proven remedies.
- Compare with the loader removed. If the black screen disappears, report that result alongside the log and configuration. If it remains, the comparison has not linked the symptom to NeuralHub.
- Note when the screen goes black. Distinguish a black screen before the game reaches its menu from one after a scene transition or after enabling an in-game FSR, DLSS, or XeSS option. This timing helps others reproduce the problem; it does not by itself identify the cause.
- Recheck the selected game and installation. Confirm that you installed the loader into the game you launched and followed the project’s DLL-import steps. Do not assume that a DLL copied into the game directory is a complete installation.
- Keep changes isolated. If you change a setting while diagnosing, record it and change only one thing at a time. Avoid copying commands, files, or settings from another mod’s troubleshooting guide as if they were NeuralHub instructions.
A black screen can also be confused with a game that is still rendering while the display output is unavailable. Record whether you hear menu audio, whether input changes anything, and whether the problem begins exactly when an upscaling mode or overlay is enabled. Those details are observations for the issue report, not a recommendation to force a particular undocumented setting.
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If the black screen occurs only with the loader, attach dlssnr_on_amd.log and explain precisely when it occurs. The project materials reviewed here do not establish a particular overlay setting, DLL combination, or driver adjustment as a reliable black-screen fix.
How should I diagnose visual artifacts?
First determine whether the artifact appears with NeuralHub removed, and record whether it follows a scene change or happens continuously. There is no confirmed, NeuralHub-specific artifact fix in the project evidence described here.
Describe the artifact precisely: ghosted movement, a delayed image after a camera cut, flicker, crawling edges, missing geometry, colored blocks, or a persistent smear. Note whether it appears only at a particular resolution or quality mode, only when moving, or only after changing from FSR, DLSS, or XeSS. A screenshot or short recording can show the symptom, but retain the original configuration and log as well.
For context only, NVIDIA’s DLSS Programming Guide explains that temporal history can be confused by a significant scene change, producing lagged transitions or “ghost images.” It describes resetting temporal state on the first frame after a major transition and cautions that an incorrect reset can itself cause flickering, aliasing, or other artifacts. This is general DLSS integration guidance; it does not diagnose NeuralHub or establish that its users should change a particular setting.
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Therefore, do not present a temporal-history reset as a NeuralHub fix unless the project documents one for your build. Use the guide only to explain why scene-transition timing may be worth recording. If an artifact remains in the unmodified game, the NeuralHub comparison has not isolated it. If it appears only with the loader, provide the exact game, scene, selected upscaler, DLL versions, and reproduction path.
What if I imported more than one DLL?
The setup instructions distinguish the required user-obtained nvngx_dlssnr.dll build 310.8.0.0 or later from optional DLSS DLLs used for other features. List every imported file and version in your notes. Do not assume that replacing one DLL with an unrelated version is a safe fix, because the project evidence does not identify a universal compatible combination for every game.
If you need to retest, return to one documented configuration, change one file or option at a time, and record the result. A test that changes the loader, the neural-rendering DLL, and the in-game upscaler together cannot show which change affected the crash, black screen, or artifact. When reporting, state whether the problem occurs with only the required DLL or only after optional files are added.
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How do I report a NeuralHub issue?
Use the project’s GitHub issue tracker and include enough detail for someone else to understand and reproduce the problem. The project author, Daniel Blanco, writes in the README: “Try on your games, open an issue and attach dlssnr_on_amd.log if you encounter any problems.”
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- Game title and game build, plus the point at which the symptom appears.
- GPU model, driver version, Windows version, and graphics API if known.
- NeuralHub version or build, the imported DLLs and versions, and the in-game FSR, DLSS, or XeSS selection.
- Whether the game is DirectX 12 and whether the system matches the README’s supported Radeon families.
- Clear reproduction steps, including whether the issue happens at startup, in a menu, after a scene change, or during gameplay.
- The exact error or exception, if one appears, and the result of launching the unmodified game with the loader removed.
dlssnr_on_amd.log, as requested by the project.- A screenshot or short recording for a black screen or artifact, when it can be captured without obscuring the original files.
Keep the report factual: separate what you observed from what you suspect. For example, “the game launched without the loader and crashed with it installed” is a useful observation; “the driver is definitely the cause” is a conclusion the comparison alone cannot prove. Mention the date and exact project build because repository behavior can change between releases.
What should I know about anti-cheat?
The project README says anti-cheat will block the DLL and instructs users to use the mod only with anti-cheat off. Do not try to bypass anti-cheat or defeat a game’s protections. Remove the loader, or use only a configuration in which anti-cheat is explicitly off and the game permits it.
That limitation can explain why a title behaves differently from an offline test or why a normally working installation refuses to start. It is not a reason to rename files, inject code, or disable protections through unsupported means. If a game requires anti-cheat for its normal mode, the safe diagnostic result is to test without NeuralHub and report that the protected configuration is incompatible.
Is NeuralHub an official NVIDIA or AMD feature?
No. NeuralHub is a community project. The README says it is not affiliated with or endorsed by NVIDIA or AMD and is provided as-is without warranty. Its requirements and behavior are project-specific and may change as the repository is updated.
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The cited project materials describe a free software mod, user-supplied DLLs, configuration, and logs. A compatible Radeon GPU is a prerequisite for the project’s stated support, not an evidenced remedy for an existing crash, black screen, or artifact. There is no documented product purchase that guarantees a fix, and the project’s donation link is not evidence of an affiliate offer or commission arrangement.
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Do not buy a replacement GPU, driver utility, or third-party “repair” service solely because NeuralHub fails. First perform the reversible loader comparison and verify the project’s requirements. If the unmodified game also fails, the problem may be unrelated to NeuralHub and should be investigated on its own terms.
What is the safest decision path?
- Symptom appears with and without the loader: NeuralHub is not isolated as the cause. Record both results and investigate the base game or system separately.
- Symptom appears only with the loader: Keep the loader disabled for normal play, preserve the log, and report the exact build and reproduction steps. Do not claim a universal fix from one comparison.
- Symptom appears only after selecting an upscaler or changing a scene: Record the selected path and timing, then provide a screenshot or recording if possible. This pattern may help diagnosis but does not prove a temporal-history or DLL explanation.
- Anti-cheat is enabled: Remove NeuralHub or use only an explicitly permitted anti-cheat-off configuration. Never advise bypassing the protection.
This decision path prioritizes a reversible test, accurate evidence, and the project’s own support channel over undocumented tweaks.
Frequently Asked Questions
What does NeuralHub’s “90–100 FPS at 1080p” claim mean?
The README attributes that figure to the project and describes it as an RX 9070 XT result using the full HT model. It is undated and the README does not provide independent methodology, so treat it as a developer-reported claim rather than a guaranteed result or troubleshooting benchmark.
Can I apply fixes from the RadeonNR project to NeuralHub?
Not automatically. RadeonNR is a separate project with its own API, logs, and troubleshooting instructions; those details do not establish how NeuralHub should be configured. Use NeuralHub’s own README and issue tracker for its installation and support steps.
If the game still crashes after I remove NeuralHub, is the mod responsible?
That comparison does not isolate NeuralHub as the cause: the game also fails without its loader. Record both outcomes, then investigate the game or system separately rather than attributing the crash to NeuralHub based on that test alone.
Does copying nvngx_dlssnr.dll into the game folder install NeuralHub?
No. The project instructions call for installing NeuralHub, importing a user-obtained nvngx_dlssnr.dll build 310.8.0.0 or later, scanning for games, and installing the loader into each selected game. A DLL copied into a folder is not necessarily an installed loader.
Which Windows and driver versions does the project list?
The README lists Windows 11 and Adrenalin driver 26.1.1 or later. These are project requirements, not a guarantee for every title, and they may change with later releases.
The Bottom Line
There is no documented universal fix for NeuralHub crashes, black screens, or artifacts. Verify the README’s requirements, preserve a reversible before-and-after comparison with the loader removed, and attach dlssnr_on_amd.log with a precise configuration and reproduction report. Keep undocumented tweaks and anti-cheat bypasses out of the troubleshooting process.
